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关于伊斯坦布尔狮子酒店的点评

5 out of 5
伊斯坦布尔狮子酒店
Yenidogan Mahallesi Abdi Ipekci, Cad. Bölükbasi Sok. No1, Bayrampasa, Istanbul

点评

8.6

超赞

10 分 - 超赞。219 条好评,共有 371 条点评" "
8 分 - 还可以。90 条好评,共有 371 条点评" "
6 分 - 一般。25 条好评,共有 371 条点评" "
4 分 - 很差。15 条好评,共有 371 条点评" "
2 分 - 糟糕。22 条好评,共有 371 条点评" "

8.8/10

清洁度

8.6/10

员工和服务

8.8/10

服务设施

8.6/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

Peter

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Wow!! Room service was amazing! Only issue was leakage from a bandage on the sheets. Charged for washing the sheets
2024 年 5 月入住 5 晚
Guest Relations Department 于 2024年05月21日 的回复
Dear Valued Guest, Thank you for taking the time to comment on your recent stay with us; it was great to note that you have enjoyed our hotel and service in overall. As for the sheets, please be informed that according to the damage policy of our hotel, our guests may be charged due to irreversible damage. Therefore we are asking for you kind understanding in this regards. We hope to have the pleasure of welcoming you back again. Sincere regards, Zara AshyrovaGuest Relations Representative

6/10 一般

Maral

2024 年 4 月入住 9 晚
Guest Relations Department 于 2024年05月21日 的回复
Dear Valued Guest, Thank you for grading your stay at our hotel. And while we are truly dissapointed to see that we were unable to meet with your expectations, we would very much like to know the causes thereof in order to make necesary improvements. We hope we can have the opportunity of welcoming you back in order to demonstrate our best services. Sincerely,Zara AshyrovaGuest Relations Representative

10/10 超赞

Mélik

与家人及幼儿出行, 与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super hôtel proche du metro nombreux bus . Piscine sauna hammam salle de sport...vraiment bien. Mention spécial pour Abdelkadi, a la réception, une gentillesse immense et super professionnel avec lui le mot problème n'existait pas il n'avait que des solutions. Merci encore
2024 年 4 月入住 2 晚
Guest Relations Department 于 2024年05月21日 的回复
Dear Valued Guest, We would like to thank you for taking the time to share your experience at Lionel Hotel Istanbul. We are very pleased that you enjoyed our location, SPA facilities and service of our staff. It was and will always be our pleasure to ensure your comfort and we look very much forward to welcoming you back at our property each time you visit Istanbul. Kind regards,Zara AshyrovaGuest Relations Department

10/10 超赞

Muzi

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great service, great room, reception staff super helpful. Would highly recommend for families. Located 10 minuates drive from all major tourist sites.
Guest Relations Department 于 2024年05月13日 的回复
Esteemed Guest,Thank you very much for your kind and most flattering comments which we have shared with our hotel’s team. Needless to say, we are all thrilled that you enjoyed our hotel and the services we provide, and very much look forward to your return visit. Sincere regards,Zara AshyrovaGuest Relations Department

10/10 超赞

Sandrine,Dacula

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property and the services exceeded my expectations. I was there for 8 nights and i had a great stay! Only minus is the area (lots of mechanic shops, and warehouses, etc.) There isn't much to do on foot. But with a car, you can get to everything you need to in less than 10-15 minutes.
2024 年 3 月入住 8 晚
Guest Relations Department 于 2024年05月13日 的回复
Dear Guest, We are so flattered by your kind and generous comments regarding your stay at the Lionel Hotel Istanbul; thank you!; Above all, it gives us great pleasure to see that we have been worthy of your selection and have managed to exceed your expectations. Our entire team looks forward to welcoming you again in the near future. Sincere regards,Zara AshyrovaGuest Relations Representative

10/10 超赞

Shafqat

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent
2024 年 3 月入住 1 晚

2/10 糟糕

Tanzila

不满意:住宿条件和设施,员工和服务
2024 年 2 月入住 10 晚

8/10 还可以

Achraf,Bruxelles

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 4 晚

2/10 糟糕

Beycan

2024 年 2 月入住 1 晚

8/10 还可以

SELCUK HUSEYIN

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

8/10 还可以

真实旅客

商务旅客
满意:客房舒适度
2024 年 2 月入住 1 晚

10/10 超赞

Rukiye,Nürnberg

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Das Hotel war luxuriös und sauber. Leider befindet es sich im Industriegebiet und die Fenster waren nicht schallisoliert, sowie die Wände, dadurch hörte man viel Lärm von der Umgebung
2024 年 2 月入住 2 晚
Front Office Manager 于 2024年02月16日 的回复
Dear Mrs.Rukiye ;First of all Thank you very much for choosing us.Your valuable comments are very important for us..Your constructive feedback has been noted and shared with the team .We are looking forward to welcome you back here in Lionel Hotel Istanbul soon. Thank you. Best regards, Ali GÜREŞ Front Office Manager

10/10 超赞

Veysel

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

10/10 超赞

Samet

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

8/10 还可以

Özcan

商务旅客
满意:客房舒适度,清洁度
2024 年 1 月入住 2 晚

10/10 超赞

Emine

2024 年 1 月入住 3 晚

8/10 还可以

Süleyman Arel

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

Onur

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
İlgi alakaları güzel idi Ankara'dan geldik hiç Bir sorun yaşamadık kapıdan ilk girdiğimizden çıkışımıza kadar güler yüzlü personel ve samimiyetleri gayet güzel ve başarılı teşekkürler
2024 年 1 月入住 1 晚
Önbüro Müdürü Ali Güreş 于 2024年02月9日 的回复
Sayın Onur ;Öncelikle Otelimizi tercih ettiğiniz için teşekkür ederiz .Değerli yorumlarınız bizim için değerli.Yapmış olduğunuz olumlu değerlendirme ile ilgili olarak tüm ekip arkadaşlarımla paylaşacağım.Sizleri en kısa sürede tekrar aramızda görmek için sabırsızlanıyoruz.Saygılarımla Önbüro Müdürü Ali Güreş

8/10 还可以

Bilan

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
It was alright. Most of the staff were helpful and polite!!
2024 年 1 月入住 4 晚
Front Office manager 于 2024年02月16日 的回复
Dear Mr.Bilan;First of all Thank you very much for choosing us.Your valuable comments are very important for us..Your constructive feedback has been noted and shared with the team .We are looking forward to welcome you back here in Lionel Hotel Istanbul soon. Thank you. Best regards, Ali GÜREŞ Front Office Manager

10/10 超赞

hamid

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 5 晚

10/10 超赞

Muhammet ali

2023 年 12 月入住 3 晚
Guest Relation 于 2023年12月12日 的回复
Dear guest, thank you so much for your review. We are happy to see that you have enjoyed your stay with us. We are looking forward to welcome you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

10/10 超赞

Oliver

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is in a slightly industrial type area affording a good opportunity to see work and bustle in a non-tourist environment but still with many local restaurants to hand. Istanbul library is a short walk (we'll worth a visit for it's community spaces) and T4 metro/tram line station is also very close by. They serve a good breakfast and we all enjoyed swimming in the pool.
2023 年 8 月入住 3 晚
Guest RELATION 于 2023年12月8日 的回复
Dear Oliver CROWLE , thank you so much for your valuable review . We are contented to see that you have enjoyed your stay with us . We are looking forward to welcome you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

10/10 超赞

Ibrahim

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Merci pour toutes
2023 年 11 月入住 3 晚
Guest RELATION 于 2023年12月5日 的回复
Dear guest, thank you so much for your review. We are happy to see that you have enjoyed your stay with us. We are looking forward to welcoming you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

6/10 一般

Murat

2023 年 11 月入住 1 晚
Guest Relation 于 2023年11月14日 的回复
Değerli Misafirimiz , değerlendirmeniz için teşekkür ederiz.Deneyiminizle ilgili daha kapsamlı görüşlerinizi almayı diler , eksik veyahut geliştirilmesi gereken bir alan söz konusu ise dikkat ve özenle yaklaşmak isteriz . Saygılarımızla , Kadriye Yavru , Misafir İlişkileri Temsilcisi

10/10 超赞

yousif

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 2 晚
Guest Relation 于 2023年11月6日 的回复
Dear guest, thank you so much for your review. We are happy to see that you have enjoyed your stay with us. We are looking forward to welcome you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

8/10 还可以

Rim

与家人出行
满意:清洁度
Good hotel and accommodation
Some of the staff was excellent, and some other weren’t great.
2023 年 10 月入住 3 晚
Guest Relation 于 2023年11月2日 的回复
Dear Rim Kobeitri , thank you so much for your kind feedback . We are jubilant to see that you have enjoyed your stay in general .We would love to know more about your experience to review our services and take any necessary corrective actions.We are looking forward to welcoming you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

10/10 超赞

Sedat

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 3 晚
Guest Relation 于 2023年10月31日 的回复
Değerli Sedat Mestanoğlu , nazik değerlendirmeniz için çok teşekkür ederiz . Sizlere keyifli bir konaklama sunmuş olmaktan memnuniyet duyuyoruz . Gelecekte de sizi en iyi şekilde ağırlamak dileğiyle . Saygılarımla , Kadriye Yavru , Misafir İlişkileri Temsilcisi

10/10 超赞

Serhat

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Guest Relation 于 2023年10月8日 的回复
Dear guest, thank you so much for your kind review. We are delighted to see that you have enjoyed your stay with us. We are looking forward to welcoming you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

8/10 还可以

Osama

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Guest Relation 于 2023年10月7日 的回复
Dear Osama ALHUSSIN , Thank you for your kind rating . We are delighted to see that you have enjoyed your stay in general . We are looking forward to welcome you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

6/10 一般

Stephanie Elisabeth

满意:清洁度、服务设施、住宿条件和设施
***
2023 年 10 月入住 3 晚
Guest Relation 于 2023年10月6日 的回复
Dear Stephanie Elisabeth Aebi , thank you for your kind feedback .We would love to know more about your experience to review our services and take any necessary corrective actions. We are looking forward to having another chance to welcome you back here in Lionel Hotel Istanbul to catch up with your expectations. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

6/10 一般

Nacer

Reception they need to Traite all customers with professional ًjob and with respect.
2023 年 9 月入住 3 晚
Guest Relation 于 2023年09月18日 的回复
Dear guest, We have regretfully learned about your dissatisfaction. We would love to know more about your experience to review our services and take any necessary corrective actions. We are looking forward to having another chance to welcome you back here in Lionel Hotel Istanbul to catch up with your expectations. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

8/10 还可以

Mohammed

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Our stay was great. Loved the included breakfast. Friendly and polite staff. Would like reception staff to be more attentive to waiting customers. Also more items included in the rooms for example, shampoo and tissue.
2023 年 9 月入住 5 晚
Guest Relation 于 2023年09月14日 的回复
Dear Guest , thank you so much for your kind review . We are jubilant to see that you have enjoyed your time and stay with us . We assure you that we will share your feedback with the related authorities . We are looking forward to welcoming you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

10/10 超赞

Mouhamd

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was perfect, nice staff , Hsk , and very nice service and hotel
2023 年 9 月入住 7 晚
Guest Relation 于 2023年09月12日 的回复
Dear Guest , thank you so much for your kind review . We are jubilant to see that you have enjoyed your stay with us. We are looking forward to welcoming you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

10/10 超赞

Ambrose

2023 年 8 月入住 6 晚
Guest Relation 于 2023年09月24日 的回复
Ambrose EGWUONWU , thank you so much for your kind review . We are truly blissful to see that you have enjoyed your stay with us . We are looking forward to welcome you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

10/10 超赞

Mohammed

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel
Very clean and tidy rooms, location a bit further out but excellent service
2023 年 8 月入住 5 晚
Guest Relation 于 2023年09月5日 的回复
Dear Guest , thank you so much for your kind review . We are contented to see that you had a pleasant stay with us.We would like to kindly inform you about our transportation facilities . We provide taxi for our guests whenever they would request , our hotel is 2 minutes away from the Rami Tram and Bus Station also 10 minutes walking distance to Sağmalcılar Metro Station which it makes it easy and fast steer to the city center .We are looking forward to welcome you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

10/10 超赞

Adnan

满意:清洁度、员工和服务、客房舒适度
Really nice stay at this Hotel. Would definitely recommend.
2023 年 8 月入住 7 晚
Guest Relation 于 2023年09月5日 的回复
Dear Adnan RAZA , thank you so much for your valuable review . We are blissful to see that you have enjoyed your stay with us . We are looking forward to welcome you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

10/10 超赞

Mehmet Nedim

2023 年 8 月入住 2 晚
Guest Relation 于 2023年08月26日 的回复
Değerli Mehmet Nedim , nazik puanlamanız için çok teşekkür ederiz . Konaklamanızdan memnun kalmış olmanıza çok sevindik . Sizleri gelecekte de ağırlayabilmek dileğiyle . Saygılarımla , Kadriye Yavru , Misafir İlişkileri Temsilcisi

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
Guest Relation 于 2023年08月25日 的回复
Dear Guest , thank you so much for your kind review . We are delighted to see that you have enjoyed your stay . We are looking forward to welcome you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

8/10 还可以

Sidene

2023 年 8 月入住 2 晚
Guest Relation 于 2023年09月14日 的回复
Dear Guest , thank you so much for your valuable rating . We are truly contented to see that you had a pleasant stay with us . We are looking forward to welcoming you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

10/10 超赞

Matthieu

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic stay in this hotel, we are a family with 2 kids, we had a very nice and confortable corner suite, breakfast was good, swimming pool is big enough, and there is a free sauna/hammam
2023 年 8 月入住 1 晚
GUEST RELATION 于 2023年08月23日 的回复
Dear Matthieu LAUGA , thank you so much for taking your time to write this kind review . We are jubilant to see that you had a pleasant stay with us . We are looking forward to welcoming you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

10/10 超赞

Hatice

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 2 晚
Guest Relation 于 2023年08月16日 的回复
Değerli Misafirimiz , kıymetli puanlamanız için çok teşekkür ederiz . Konaklamınızdan memnun kaldığınızı görmek bizleri çok mutlu etti . Gelecekte de sizi en iyi şekilde ağırlayabilmek dileğiyle . Saygılarımla , Kadriye Yavru, Misafir İlişkileri Temsilcisi

10/10 超赞

Javed

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lionel hotel is very good. The only downside is that it is far from the city centre.
2023 年 8 月入住 6 晚
Guest Relation 于 2023年08月14日 的回复
Dear Guest , thank you so much for your kind review . We are blissful to see that you have enjoyed your stay with us.We would like to kindly inform you about our transportation facilities . We provide taxi for our guests whenever they would request , our hotel is 2 minutes away from the Rami Tram and Bus Station also 10 minutes walking distance to Sağmalcılar Metro Station which it makes it easy and fast steer to the city center .We are looking forward to welcoming you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

2/10 糟糕

Sunita kumari

2023 年 7 月入住 1 晚
Guest Relation 于 2023年08月10日 的回复
Dear Sunita KUMARI , thank you so much for your kind review. We are truly delighted to see that you have enjoyed your stay . We are looking forward to welcome you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

10/10 超赞

Omer

与家人及幼儿出行
满意:住宿条件和设施,服务设施
super hotel
2023 年 8 月入住 1 晚
Guest Relation 于 2023年08月8日 的回复
Dear Guest , thank you so much for your valuable review. We are sincerely happy to see that you have enjoyed your stay with us. We are looking forward to welcome you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

10/10 超赞

Irem

满意:员工和服务,清洁度
2023 年 8 月入住 1 晚
Guest Relation 于 2023年08月7日 的回复
Değerli Misafirimiz , nazik değerlendirmeniz için çok teşekkür ederiz . Konaklamanızdan memnun kalmanıza çok sevindik . Gelecekte de sizi ağırlayabilmeyi çok isteriz . Saygılarımla , Kadriye Yavru, Misafir İlişkileri Temsilcisi

10/10 超赞

Fawaz

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 3 晚
Guest Relation 于 2023年08月7日 的回复
Dear Guest , thank you so much for your kind review . We are blissful to see that you have enjoyed your stay with us . We are looking forward to welcoming you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

8/10 还可以

sitam

满意:清洁度、员工和服务、服务设施
Persoon heel vriendelijk, behulpzaam. Wat ik persoonlijk minder vond is de schoonmaak werd niet heel netjes gedaan.
2023 年 7 月入住 4 晚
Guest Relation 于 2023年08月5日 的回复
Dear guest, thank you so much for your kind review. We are contented to see that you have enjoyed your stay in general.We assure you that your feedback will be shared with the related authorities . We are looking forward to welcome you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

10/10 超赞

Yazan

2023 年 8 月入住 1 晚
Guest Relation 于 2023年08月5日 的回复
Dear guest, thank you so much for your review. We are happy to see that you have enjoyed your stay with us. We are looking forward to welcoming you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

10/10 超赞

Raja'

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is very nice... The rooms were spacious and clean... Staff spoke Arabic and were very friendly...There isn't much. Around the hotel.. Some cafes and restaurants near.. Walking distance.. But that's not a problem if you have a car ir you can use transportation which is near
2023 年 7 月入住 3 晚
Guest Relation 于 2023年09月1日 的回复
Dear Guest , thank you so much for your valuable review. We are contented to see that you had a pleasant stay with us . We are looking forward to welcome you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative

10/10 超赞

Kais

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very comfortable stay
Super decent hotel at a high level of cleanliness and comfort,, very recommended
2023 年 7 月入住 3 晚
Guest Relation 于 2023年07月23日 的回复
Dear Guest , thank you so much for your kind review and appreciation . We are blissful to see that you have enjoyed your stay with us . We are looking forward to welcoming you back here in Lionel Hotel Istanbul soon. Thank you Best regards, Kadriye YAVRU Guest Relation Representative