伊斯坦布爾馬茨卡帕拉斯凱悅酒店 - 精品級鄰近Tesvikiye Mosque及馬奇卡公園,並有每日免費茶會、露台和附設畫廊等設施服務。想要慰勞自己、放鬆一下嗎?可以到附設的 Spa THE SPA做個芳香療法、瑞典式按摩或身體療程。住宿附設餐廳Lounge At Part Hyatt,有多國菜。住宿提供房內免費 Wi-Fi,讓旅客隨時掌握世界大小事,此外亦有附設購物中心和咖啡室等設施服務。
We had an incredible experience at this hotel, from the check in process with Ibrahim throughout our entire stay. We received excellent service from everyone who worked at this hotel. The breakfast was wonderful and all staff there were kind, professional and extremely attentive. Our wait staff consisted of Kebru, Kadir and Necla all of whom provided us with best in class service. Our room was perfect, gorgeous and large with high ornate ceilings with a sleek bathroom that also had a steam room and an amazing open shower concept. Our room attendant, Serpil, made sure our room was clean and had everything we needed to make our stay comfortable. The spa and gym have been completely renovated and are extremely nice. We would highly recommend this hotel for all of these reasons as well as its location, which is ideal for great shopping, restaurants and really convenient for walking.
Eva
於 2023 年 12 月住了 4 晚
2/10 很差
真實旅客
2023年12月10日
讚好:職員與服務
不滿:住宿狀況和客房舒適度
Not a 5 star hotel
Sadly this hotel was very disappointing. The entrance is underwhelming, not what you would expect from a 5 star property. We were upgraded due to my status at hotels.com but even then the room was awful! It was a deluxe room, with a view of an ugly building. The room is very large but the space has not been used effectively. The TV is large but placed in an awkward position so we struggled to connect our fire stick as there were no sockets nearby. The first impression is drab, dreary and messy. All the paintings on the wall were wonky. The curtains looked old and messy and the bathroom is ugly. The floor tiles look like horrible old tiles you see in very basic public toilets in parks. The shower and bath were also ugly and cold, they have this plastic looking wall that separates the room and bathroom which is just hideous. The mattress was so uncomfortable that I slept on the chair and the toilet is far too low and a very weird shape which was uncomfortable. I had just had surgery so the comfort of the room was very important and this hotel does not provide that. The entrance to the breakfast area is unwelcoming and dated, as if you are walking into a school canteen and the breakfast selection was poor. This is not a luxury hotel, I would rate it 4 star maximum. Whoever designed it has not gone for the luxury look. I would not stay here again. I have to say that the staff were all amazing. Only issue was nobody came to help with our bags, even after we called them.
真實旅客
於 2023 年 12 月住了 1 晚
10/10 優異
Luis
2023年12月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Their spa service was excellent. And there exercise room was excellent.
Luis
10/10 優異
sean
2023年11月21日
sean
於 2023 年 11 月住了 1 晚
10/10 優異
Miguel
多人同遊
2023年11月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good location not too close to the touristy spots.
Miguel
於 2023 年 10 月住了 7 晚
10/10 優異
Veronica
家人同遊
2023年10月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were very helpful and pleasant. The property was beautiful. Breakfast was delicious
Veronica
於 2023 年 10 月住了 1 晚
10/10 優異
Seongjoon
2023年10月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
located in a beautiful area. Wonderful and responsive staff who helped me in various ways. Nice breakfast. Spacious room.