10/10 優異
Wai Yan (hong kong)
2015 年 7 月 30 日
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
highly recommend
I was surprised that the hotel receptionist was aware of our booking because we just completed our booking fifteen minutes before we entered the hotel lobby. The hotel is close to the main train station and of course also close to many tourist attractions in the old town. This is just awesome.
I highly appreciate the service provided by the friendly hotel staff, especially the young guy whom I dont know his name. He was so hardworking doing most of the work including leading us to our room, transporting all our four heavy luggage all on his own and tidying up the tables during the buffet breakfast time.
But one point annoying us was that after we asked for fixing of the air con in our room due to the vanished remote control, the air con was still not functioning well and it could only blow out hot air, making the room hot as outside. Other things are very good indeed and I would recommend this hotel.