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Hotel Grauholz

3.5 star property
Two restaurants serve delicious meals while a cafe offers a spot to sip coffee as children enjoy the nearby play area at Hotel Grauholz

Choose dates to view prices

Hotel Grauholz creates a peaceful retreat in the city center with its garden and playground. Travelers connect with in-room WiFi, dine at two on-site restaurants, and explore the area on rental bikes. The multilingual staff receives consistent praise from visitors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
  • Laundry room

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Double Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Double Room, 2 Single Beds

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Plus Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Plus Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable/satellite channels
  • 161 sq ft
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Quadruple Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Quadruple Room

7.2 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Heating
Free rollaway/extra beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 161 sq ft
  • Sleeps 4
  • 2 Single Beds

View all photos for Triple Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Triple Room

Highlights

Soundproofed
Heating
Free rollaway/extra beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 161 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Business Single Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Business Single Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
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About the area

Located in Ittigen, Hotel Grauholz is in the city centre. Gantrisch Nature Park and Bern Rose Garden reflect the area's natural beauty and area attractions include BärenPark and Swiss Alpine Museum. Looking to enjoy an event or a game while in town? See what's happening at Wankdorf Stadium or PostFinance Arena. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Ittigen travel guide
Map
Autobahn A1, Raststätte Grauholz, Ittigen, BE, 3063

What's nearby

  • Bern Historical Einstein Museum, Switzerland
    Bern Expo
    5 min drive - 5.5 km
  • Paul Klee Museum featuring modern architecture
    Paul Klee Museum
    6 min drive - 6.8 km
  • Bern Rose Garden showing flowers, a park and wild flowers
    Bern Rose Garden
    6 min drive - 6.8 km
  • PostFinance Arena
    5 min drive - 5.8 km
  • Wankdorf Stadium
    5 min drive - 5.1 km

Getting around

  • Bern Station
    16 min drive
  • Bern (BRN-Belp)
    22 min drive

Restaurants

  • Raststätte/Restaurant Grauholz Nord
    7 min walk
  • Hotel Bahnhof Zollikofen
    5 min drive
  • Restaurant Bellevue
    4 min drive
  • Casa Lana
    4 min drive
  • Raststätte / Restaurant Grauholz Süd
    3 min walk

About this property

Hotel Grauholz

Hotel in the city centre
At Hotel Grauholz, you can look forward to a terrace, a coffee shop/cafe and a garden. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and laundry facilities.
Other perks at this hotel include:
  • Self-parking (surcharge), an electric car charging station and express check-out
  • Express check-in, 3 meeting rooms and tour/ticket information
  • A vending machine, a banquet hall and smoke-free property
Room features
All 62 rooms offer comforts such as laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs.
Extra amenities include:
  • Showers and hairdryers
  • TVs with premium channels
  • Wardrobes/cupboards, heating and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (CHF 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift (51 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 23 December and 9 January.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets are allowed for an extra charge of CHF 10 per accommodation, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self-parking fee: CHF 5.00 per day
  • Pet fee: CHF 10 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards

Property is also known as

Hotel Grauholz Ittigen
Grauholz Ittigen
Best Western Ittigen
Ittigen Best Western
Best Western Hotel Grauholz
Hotel Grauholz Hotel
Hotel Grauholz Ittigen
Hotel Grauholz Hotel Ittigen

Frequently asked questions

Is Hotel Grauholz pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 10 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Hotel Grauholz?

Self-parking is available for CHF 5.00 per day.

What time is check-in at Hotel Grauholz?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Hotel Grauholz?

Checkout is at 11:00 AM.

Where is Hotel Grauholz located?

Located in the heart of Ittigen, this hotel is within 3 miles (5 km) of Wankdorf Stadium, Bern Expo and PostFinance Arena. Bern Rose Garden and Trans Swiss Trail are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Grauholz Reviews

8.4

Very good

8.8

Cleanliness

7.8

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 143 out of 327 reviews
Rating 8 - Good. 129 out of 327 reviews
Rating 6 - Okay. 34 out of 327 reviews
Rating 4 - Poor. 15 out of 327 reviews
Rating 2 - Terrible. 6 out of 327 reviews

Reviews

10/10 Excellent

TRACY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was busy, but most staff were friendly, room had plenty of room along with bathroom. A good alternative to bigger city accommodation.
Stayed 2 nights in Aug 2025

10/10 Excellent

Basima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed here for a few nights and we really loved it! It is more of a remote location so plan to walk to certain stations for transportation (~15 min) but they have everything necessary nearby (gas station, bistro/deli, small resturant, fast food, etc.) The room was small but cozy and comfortable and the staff were kind and helpful! The breakfast is fantastic and free every day from select hours and all around us are gorgeous nature views and paths! The bathroom wasn't bad but be careful of water spilling out of the tub - really that's are main compliant but others we had a lovely time, thanks to the staff at Hotel Grauholz!
Stayed 3 nights in Sep 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a bit of a hard time getting on the right road to access the hotel. Once there the room and staff were great. In fact in the morning there were 2 buses of people who overwhelmed the breakfast area, literally taking all the food as soon as it came out, leaving nothing for other guests who were not willing to be so pushy. The poor cook and staff were in tears but did an excellent job holding it together. They tried to accommodate those of us not with the foreign travelers on the busses. It was the craziest behavior of people at a breakfast buffet we have ever seen. The staff was excellent in such a weird frenzy.
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No AC

The hotel is modern and in a convenient location. However, it does not have true air conditioning as advertised. AC units are present in the rooms, but they do not actually cool. They are merely fans for ventilation. When I asked about this at the front desk, the clerk says they are not like "American air conditioners". Fortunately the temperatures were only in the 70s during the day. But the room was still a little uncomfortable at night.
Stayed 2 nights in Aug 2025

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Excellent location less than ten minutes from the Bern city center. Good breakfast. Calm inner garden with some seating, could be beautiful if better maintained, now looks little bit wild :)
Stayed 1 night in Jul 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Clean but very hot rooms in summer

This hotel would be fine in cooler temperatures but it was so hot in our rooms that it was very difficult to sleep at all. There are air conditioning units in the rooms but they did not cool things down much at all. You can open windows at night but this hotel is right off the freeway so it's got a lot of road noise. It was a high price too for the lack of sleep we had. The front desk staff were really nice, there were drinks available all the time which was great, and the hotel rooms we were in were clean.
Stayed 1 night in Jul 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hard to get to

Could not get to location with Apple Maps- use Google maps. Area looks a little rough but rooms are nice and clean and staff were excellent.
Stayed 2 nights in Aug 2023

10/10 Excellent

MIZUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free lounge was comfortable and the bath shower was great.
Stayed 1 night in Aug 2025

10/10 Excellent

hikmat

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Professional and helpful, spacious room, good breakfast, loved coffee options and that it’s 24 hours with breakfast option
Stayed 3 nights in Aug 2025

10/10 Excellent

Leyla

Liked: Cleanliness, staff & service, property conditions & facilities
Daily brea
Stayed 2 nights in Jun 2025

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place, fully recommended. It is just outside the City hence public transport might be limited.
Stayed 1 night in Jul 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to locate but nice accommodations
Stayed 1 night in May 2023

8/10 Good

tuhin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good, can improve

Good hotel except for the heat wave that the country was experiencing. The A/c in the rooms were not able to sufficiently cool the rooms
Stayed 2 nights in Aug 2025

10/10 Excellent

Birger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell.
Stayed 2 nights in Jul 2022

6/10 Okay

Hodan

Liked: Cleanliness
Did not have slippers, kettle, or iron accessible in unit. Double room booked with twin beds however found out that the twin beds were attached so not quite "twin" beds. Expected them to be separated. Average hotel with average continental breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Apr 2024

2/10 Terrible

Lauren

Disliked: Staff & service, amenities
Booked 2 rooms for 4 adults and 4 kids. Both rooms only had beds for 3 people. When we asked about it, staff advised that the extra bed was broken. One of our kids had to sleep on the floor and one had to use the bench as a bed. Hotel was understaffed (only one staff) and AC was broken in one room.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy and clean

Good hotel to spend the night before travelling onwards. Nice smiley staff.
Stayed 1 night in Dec 2022

10/10 Excellent

Nariman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall except that it was hard to find the place on maps
Stayed 1 night in Jun 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed the free car charging

Quick stop on a longer journey. Conveniently located by the autobahn. We charged our electric car on site for free - amazing service. Hotel was clean and easy to use, just what we needed.
Stayed 1 night in Feb 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Much better than expected. This hotel at the motorway is great. It is very clean; the rooms are spacious, and the breakfast was very nice as well. The staff was very friendly and helpful. We can highly recommend this place if you are traveling through Switzerland. The price is much cheaper in comparison to hotels in Bern and you are right next to the motorway for an early start, and you can avoid the traffic in town.
Stayed 1 night in Jun 2023

10/10 Excellent

Lingjun

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jul 2023

8/10 Good

Soon Kun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2022

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Complicated.
Stayed 2 nights in Jul 2024

2/10 Terrible

Robert

Be aware.

This place cannot be accessed from anywhere but a gas station truck stop back road. No GPS address and at least they admit it’s a travelers nightmare. This place is nice but it’s a very strange location in a truck stop with a hundred sketchy people hanging around and drinking in the parking lot after midnight. Would not recommend
Stayed 1 night in Aug 2023