Vacation Homes in Jack County

"Our stay was great!"

"When we checked into the room, we found no hangars were in the closet. We asked for some from several different staff members and didn't receive any for two days. The seat on the toilet in our room was severely misaligned. One of our friends also staying at the hotel in a different room, .tripped over a rug in the lobby directly in front of the reception desk, manned by a hotel staff member. The staff member offered no assistance or even a inquiry as to our friend's well being. No serious injury other than a bleeding tear in the skin of his arm. We were surprised by the lack of reaction to the event. "

"Breakfast was great, fresh and hot. The staff was great especially Jodi she really knows her job and was very helpful. "

"That view…just beautiful."

"Everything was comfortable and working well. We have stayed there before and would again."

"This is a beautiful old hotel that has been redone. We had a two bedroom, two bath suite with living room and full kitchen for a very reasonable price. Expansive lobby and huge area for events. The staff was pleasant. We wish we were staying longer. "

"We only stayed one night, room was nice, bed was a little uncomfortable for my husband, no coffee pot in room. But a very nice clean room! "

"Hotel must be under renovation. Dirty. Amenities like gym unavailable. Loud all night. "

"DO NOT STAY HERE - Bed Bugs, Roaches, and Refusal to Refund My wife and I booked a stay here last Saturday. We checked into our room, dropped off our things, and left for an event in Decatur. When we got back around 10:30 PM and started getting ready for bed, my wife—who is highly allergic to bed bugs—found a live bed bug on the queen mattress closest to the window. We immediately inspected the rest of the room and found a second bed bug, along with dark spotting across all three mattresses. It was clear evidence of either a growing bed bug infestation or unwashed sheets stained from previous guests. To make matters worse, we also found roaches in the room and noticed that the bathroom floors were severely rotted. The condition of the room was completely uninhabitable. We went straight to the front desk to notify them. While standing there, I checked recent Google reviews and saw several other guests complaining about bed bugs in just the last few weeks. We told the desk we would absolutely not be staying and chose to drive three hours home in the middle of the night instead. We were so concerned about bringing these pests into our home that we actually threw away our overnight bags and all the clothing we had brought with us. Despite all of this, the manager is flat-out refusing to refund our money for the stay. Avoid this hotel at all costs. The management does not care about your health, safety, or the cleanliness of their rooms."