Paris Jacquemart-Andre Museum Hotels

"Clean rooms"

"My stay at Hotel Plaza Étoile was truly exceptional and one of the highlights of my time in Paris. The location is unbeatable — just steps from the Arc de Triomphe, surrounded by charming cafés and restaurants, with effortless access to the metro. It made exploring the city both convenient and magical. The rooms are spacious, beautifully maintained, and impeccably clean. Waking up to such an exquisite view of the Arc de Triomphe felt like living a true Parisian dream. What truly made my stay unforgettable was the warmth and professionalism of the team. Alex and Theo ensured that everything was seamless from the moment I arrived. Abdauleye always welcomed me with the kindest smile, even when I returned late at night, making sure I felt safe and cared for at all times. On my last day, Mar brightened my morning with her cheerful energy and a delicious breakfast recommendation before heading to the airport — the perfect ending to a wonderful stay. The hospitality at Hotel Plaza Étoile is genuine, thoughtful, and deeply memorable. Paris felt even more special because of the warmth I experienced here."

"There was an empty glass water bottle on the ground in-front of my door upon check in. The room didn’t seem like it was just cleaned. I paid a lot of money for 1night for an Eiffel Tower view room. The view is obstructed and I wish it would have detailed that in the description because I would’ve booked somewhere else. The front of the property is under construction so it’s very loud. "

"Very good location, good service."

"Yeah, unfortunately, had a really horrible experience here. It may be partly due to the way they categorize rooms, but it didn’t work out for my disabled mom and my 20-year-old son at all. My messages were ignored and they ended up having to leave the hotel after their first night out of three because their basic advanced request of needing beds rather than one double (for obvious reasons) could not be accommodated. One refund was offered. Super disappointed"

"We really enjoyed our stay at this hotel! Location was fantastic with lots of the tourist attractions in close proximity. Room was clean and staff were very helpful. Would stay in this hotel if I was to return to Paris and recommend to others. Thank you for a lovely trip!"

"Great little hotel tucked away near Pigalle metro station. The rooms really have all you need tucked into them, including tea and coffee facilities and a decent shower. Staff were very friendly, helpful and welcoming, and there is an optional well-stocked breakfast buffet available for €12 a day. Two minor niggles - the first was the TV in my room which had a life of its own (the control had no effect!), and the second is the noise... the area is very busy and popular especially at weekends, so I would advise earplugs as the windows don't keep much of the noise out. I would happily stay here again though, it was great value for the quality of the stay."

"It was lovely :) "

"Clean and spacious room. Staff extremely nice and helpful. Great location, near shops and restaurants. "