The hotel sense of arrival has trash all around and is a heavy distractor. The staff training for service is non existent. Telephoned don’t work. Can’t order room service . The night manager was outstanding helped us out. I will not ever stay in this hotel again.
Venkatram k
於 2024 年 3 月住了 1 晚
4/10 欠佳
yogesh
2024年3月12日
不滿:整潔度、職員與服務和住宿狀況
yogesh
於 2024 年 3 月住了 1 晚
6/10 一般
Jagdeep
伴侶同遊
2024年2月19日
讚好:職員與服務
不滿:整潔度
An average hotel. Check in was ok. Massive stain on a pillow covered with the pillow cover. Had to make a couple of call to get it changed. Staffing in the breakfast area was limited. There were more managers than floor staff.
Jagdeep
於 2024 年 2 月住了 2 晚
6/10 一般
Harishkumar
2024年1月30日
Due to management pressure staff were under pressure and confirmed
Harishkumar
於 2024 年 1 月住了 2 晚
6/10 一般
Summer
家人同遊, 親子同遊
2024年1月28日
讚好:職員與服務
不滿:設施服務和住宿狀況
Manager Bhavin was very rude … and did not treat us well during the morning buffet session… buffet was excellent
Summer
於 2024 年 1 月住了 1 晚
2/10 很差
Kartik
家人同遊
2023年12月29日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Kartik
8/10 不錯
Farhan
2023年12月11日
讚好:整潔度、職員與服務和住宿狀況
Very nice
Farhan
於 2023 年 12 月住了 2 晚
2/10 很差
inderjeet
多人同遊
2023年11月29日
不滿:整潔度、職員與服務和住宿狀況
The rooms were not comfortable- no towels in the room, the bathroom was not clean, the room had a weird smell. The wifi was not working and they kept telling us to wait 15 mins. The breakfast was horrible, and when we tried to get our own coffee from starbucks the front desk manager NIKITA made a whole scene about it and would not let us bring the coffee inside the hotel. No sense of customer service or logic behind anything! I WOULD DEFINITELY NOT STAY HERE AGAIN. EVER!!
inderjeet
於 2023 年 11 月住了 2 晚
8/10 不錯
Devlin (Avondale)
伴侶同遊
2023年11月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I didn’t like that they makes me wait so long just to confirm how many items we eat from the room that they have for sale so we are going to pay anyway but they don’t let us go until confirm that