Jala-jala Holidays

Very clean nice staff close for shopping

The hotel was clean and all the staff are well trained. But one thing I need to suggest you need to change your television.

I like the tv notice, announcement and channels.

Pros: you can invite friends and family in your room until 10pm. I had a great time with family. There’s gym, pool, restaurants, grocery, parking, mall, spa, etc. in the same building. Lots of resto outside by walking distance. Staff are so nice. Hotel lobby is beautiful and calming. The breakfast buffet is quality and delicious. The hotel and suites are luxurious. Way better in person compare to in person. My family were amazed and I was surprised cos it was beyond what I expected with the pictures. There washing machine and dryer for clothes in the unit which sets it apart from other hotels. That’s why I chose theirs. Cons: you have to ask for housekeeping everyday, it’s not automatic. They should offer options for dinner and supper because I would rather eat in their buffet than the restaurants outside. Their buffet has international dishes and items. It’s way better than food outside. Please make it an option to serve 3x buffet per day!! Delicious and worth the price! We were 4 in 2 beds app. There was kitchen, living room, 3 bathrooms and each room had a bathroom.

The service provided by Eric and his team was nothing short of spectacular! On the day of our arrival he connected with us to ensure he was there to receive us on arrival. We got lost and he was able to help us navigate and meet us on the other side of the entrance with his team ready to assist with our luggages. He then got us settled letting us know everything we need to know about the place. He even gave us suggestions on nightlife places we might like. On our last day he also assisted us in arranging a grab as we didn’t have the app and updated us along the way. Then when we got to the airport, we realize we were missing a luggage we forgot outside the condo. Eric and his team searched and located the luggage and we were able to go back and pick it up just in time for our flight. This condo has one of the best services we received in the Philippines which is why I chose it to begin with compared to the other places in the area from the reviews I read. They did not disappoint and we have Eric and his team to thank for the best time we had in BGC. Thank you Eric!