Epsom James Park Hotels

"Amazing staff! Super friendly and willing to help"

"Simple place to stay overnight, have simple breakfast. Old factory building with weird hallway floors. Be wary of parking lot security in this neighborhood. There’s plenty good parking lights at night but yet there’s break-ins regardless."

"The room was clean ! Staff was helpful and professional. Property located close enough to airport and dinning options."

"Lovely and very helpful staff - Late night and early morning! Bed was very comfortable and breakfast was out early and very nice. "

"Great"

"The staff sucked except for a couple grade a team members"

"Clean, comfortable, friendly staff."

"I really wanted to give this 5 stars, better than that, I really wanted a little getaway to relax and recharge. This, unfortunately wasn't it. I waited for the text to check in and had to call a phone number after sending a text shortly after check in time.Upon arrival we noticed an off smell, and chalked it up to nature and the cabin being closed up, so we opened the windows and tried to air it out. It was raining and cold and I tried to ' get through it ' because now it's dark outside and we hunkered down for the night. I slept terrible. With the window closed it was bad. I messaged staff first thing in the morning, and they were very responsive. We had to vacate the cabin for a different one if we wanted to switch, which I asked for. New cabin was better, no bad smell but after the whole pick up and move again I was exhausted. We ended up cooking one meal outside over the fire, and we tried to make the best of it, but honestly this just wasn't it. These cabins seemed older and dated. (We've stayed at 3 other postcard locations) Floors were scuffed up in the first cabin, old plumbing, the heater wasn't exactly new and the mattress was much flatter. Not a really relaxing vibe for me here. Perhaps it was just an off visit? Or new staff? 😞"

"Clean room and friendly staffs"