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关于詹姆斯镇温德姆拉昆塔套房酒店的点评

2.5 out of 5
詹姆斯镇温德姆拉昆塔套房酒店
200 W 3rd St, Jamestown, NY

点评

8.8

超赞

10 分 - 超赞。585 条好评，共有 1002 条点评" "
8 分 - 还可以。263 条好评，共有 1002 条点评" "
6 分 - 一般。81 条好评，共有 1002 条点评" "
4 分 - 很差。33 条好评，共有 1002 条点评" "
2 分 - 糟糕。40 条好评，共有 1002 条点评" "

8.8/10

清洁度

9.2/10

员工和服务

8.6/10

服务设施

8.6/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

Jinli

2023 年 12 月入住 1 晚

2/10 糟糕

Nicole

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
I liked the bacon. And the girl who helped with checkout. Other than that, when we got there the lobby and elevator floor was VERY sticky. And smelled of bug spray as well as so did my room. Not good.
2024 年 5 月入住 1 晚

10/10 超赞

Ann

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
After a long day of traveling our stay was restful and pleasant.
2024 年 5 月入住 1 晚

10/10 超赞

Richard J.

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
On a road trip and this is the best of the 5 motels or hotels we’ve stayed at. Professional and efficient at every letter that matters to my wife and me.
2024 年 5 月入住 1 晚
Brittany 于 2024年05月14日 的回复
We are glad you enjoyed your stay!! Thank you! Safe travels on your road trip!

10/10 超赞

Renzo

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚
Brittany 于 2024年05月14日 的回复
We are glad you enjoyed your stay!!

10/10 超赞

Bridget

带宠物出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was friendly answered all my questions for food in the area & things to like River walk
2024 年 4 月入住 1 晚
Brittany 于 2024年05月14日 的回复
We are glad you enjoyed your stay!!

10/10 超赞

Kevin

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Brittany 于 2024年05月14日 的回复
We are glad you enjoyed your stay!!

10/10 超赞

Mani

2024 年 5 月入住 1 晚
Brittany 于 2024年05月14日 的回复
We are glad you enjoyed your stay!!

2/10 糟糕

April

与家人出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Booked our stay because they had a pool. Got there and the pool was closed for maintenance. Website did not mention it was closed, despite the nice front desk lady telling us it had been closed for a few months for maintenance. They should update the websites they advertise on when the pool is closed.
2024 年 5 月入住 1 晚
Brittany 于 2024年05月14日 的回复
We here at the La Quinta sincerely apologize for this inconvenience!

8/10 还可以

Bridget

带宠物出行, 与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
All of the staff were very nice and gave really good information on the best places to eat and shop & places to see
2024 年 4 月入住 2 晚
Brittany 于 2024年05月14日 的回复
We are glad you enjoyed your stay!!

10/10 超赞

Bridget

2024 年 4 月入住 7 晚
Brittany 于 2024年05月14日 的回复
We are glad you enjoyed your stay!!

10/10 超赞

thomas

满意：清洁度
2024 年 4 月入住 4 晚
Brittany 于 2024年05月14日 的回复
We are glad you enjoyed your stay!!

6/10 一般

Amryn

商务旅客
满意：清洁度、员工和服务、服务设施
The people at the front were nice and check in was easy. The room was clean but the towels were kind of dingy and the ceiling was peeling. There was also some moldy spots on it. The breakfast was decent. The people next to me were so loud and rude I barely slept though so that was unfortunate as the walls are pretty thin.
2024 年 4 月入住 1 晚
Brittany 于 2024年05月14日 的回复
We here at the La Quinta sincerely apologize for the inconvenience!

10/10 超赞

Jan

2024 年 4 月入住 1 晚

10/10 超赞

sue

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were always available and friendly
2024 年 4 月入住 1 晚
Brittany 于 2024年05月14日 的回复
We are glad you enjoyed your stay! Thank you for the kind words!

4/10 很差

Rebecca

与家人出行
不满意：员工和服务、服务设施、住宿条件和设施
Didn’t like that the pool was ice cold
2024 年 4 月入住 2 晚

8/10 还可以

Nassima

与家人出行
满意：住宿条件和设施，员工和服务
We stayed there for two days while we were going to do a wine tour by Lake Erie. Staff were very friendly, they had a very good breakfast. The only thing I didn’t like was the area & and I wasn’t the only one thinking this.
2024 年 4 月入住 2 晚
Brittany 于 2024年05月14日 的回复
We are glad you enjoyed your stay! Thank you for the kind words!

6/10 一般

Karen

团体旅客
满意：清洁度、员工和服务、服务设施
The bed creaked like crazy whenever I moved. The eggs were hard and bacon was soft and way too smokey
2024 年 4 月入住 1 晚

10/10 超赞

Bailee

满意：住宿条件和设施，员工和服务
2024 年 3 月入住 2 晚
Brittany 于 2024年05月14日 的回复
We are glad you enjoyed your stay! Thank you for the kind words!

10/10 超赞

Brent

2024 年 4 月入住 1 晚
Brittany 于 2024年05月14日 的回复
We are glad you enjoyed your stay!!

2/10 糟糕

Laura

与家人及幼儿出行
I rearely complain but this time i am. The indoor pool was so cold my 10 year old grandson wouldnt get in it. The room we had was an adjoining room but we werent with anyone, with that being said the people they put in that room were VERY loud. Like deep male drunk voice all hours of the night till around 4:30 in the morning. Made it very difficult for our 250 mile drive the next morning.
2024 年 4 月入住 1 晚

8/10 还可以

Martin

2024 年 4 月入住 1 晚
Brittany 于 2024年05月14日 的回复
We are glad you enjoyed your stay!!

10/10 超赞

amanda

与家人及幼儿出行, 与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was right in walking distance so we could park at the hotel and just go. The hotel was nice, breakfast was good, the staff was all great! Room was perfect
2024 年 4 月入住 2 晚
Brittany 于 2024年05月14日 的回复
We are glad you enjoyed your stay! Thank you for the kind words!

8/10 还可以

Susan

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚

10/10 超赞

Hillary

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Cute little town and great for the price. Nicer than expected and lots of amenities. Breakfast was hot and staff was friendly!
2024 年 4 月入住 1 晚

6/10 一般

Kim

与家人出行, 带宠物出行
Need to focus on cleanliness & cleaning up the cigarette butts need the front door.
2024 年 3 月入住 2 晚

10/10 超赞

denise

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Mikel

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Cool
2024 年 3 月入住 1 晚

10/10 超赞

Daniel，Shelby Twp.

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice, clean, and comfortable room.
2024 年 3 月入住 1 晚

10/10 超赞

Gerald

2024 年 3 月入住 1 晚
Brittany 于 2024年05月14日 的回复
We are glad you enjoyed your stay! Thank you for the kind words!

10/10 超赞

Barb，Tunkhannockp

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everyone from check in to check out - including housekeeping was very nice & helpful. We will definitely stay here again when in the area & recommend it to our friends headed that way
2024 年 3 月入住 2 晚

10/10 超赞

Brittany

2024 年 3 月入住 1 晚

4/10 很差

Heather

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
It smelled like smoke everywhere and weed in the stairwells. Floors were all slippery from people running from the pool in the hotel halls. Piles of dirty food wrappers outside of rooms. Our room smelled like mildew. Beds seemed ok but we left and didn’t stay. Went to a different hotel.
2024 年 3 月入住 1 晚

10/10 超赞

thomas

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
While staying at the la Quinta hotel the staff has been very kind and courteous. We have our 3 young kids with us which we were concerned would be an issue since they are kids and can be loud at times but we had no issues with the hotel. The hotel is very clean, housekeeping always knocks on the door daily to see if you need anything. I bring this up because I have had issues with this at other hotels we have stayed at. I recommend this hotel over all other hotels in Jamestown NY.
2024 年 3 月入住 1 晚

10/10 超赞

jeremiah

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great communication
2024 年 2 月入住 6 晚

10/10 超赞

Harriett

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Very friendly and helpful staff
2024 年 2 月入住 1 晚

10/10 超赞

Kristyn

满意：清洁度、员工和服务、住宿条件和设施
Nice people and room

10/10 超赞

Jerome

满意：员工和服务，清洁度
2024 年 2 月入住 1 晚

8/10 还可以

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very great place to stay! Room was VERY clean! Very friendly staff! Breakfast was good. Parking is a little small, but overall great place to stay!
2024 年 2 月入住 2 晚

10/10 超赞

Peter

满意：清洁度、员工和服务、住宿条件和设施
Good overall
2024 年 2 月入住 1 晚

10/10 超赞

todd

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good hotel and priced right
2024 年 2 月入住 1 晚

6/10 一般

Sally

与家人出行
满意：清洁度
We stayed there 4 nights. No one offered towels, made beds or coffee or even emptied the garbage cans. It said they were saving water. Hey COVID excuses are over. The seem good and friendly but obviously management doesn't know anything about customer services. I heard people complaining about the rooms and things were not working or dirty. It use to be such a nice hotel. Breakfast was fine.
2024 年 2 月入住 4 晚

10/10 超赞

Wendy

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Overall Excellent
2024 年 2 月入住 1 晚

2/10 糟糕

Scott

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
First of all the swimming pool that looked very nice in the photos was in all actuality stained on the bottom and looked brown. The light inside the room was flickering and never did turn on. There is mold/mildew on top of the air conditioner. Bed sheets had stains, and the beds were very lumpy. This is only the beginning of the problems. Three people staying in this room , but only two towels, bathroom floor had visible footprints and when trying to wipe that the towel became BLACK!!! Got in the shower and then realized the door was broken, handle not attached , and off the track so wouldn’t shut. This was a huge mistake staying here and will not make that mistake again..

10/10 超赞

Steven

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Walk to all downtown attractions.
2024 年 2 月入住 1 晚

2/10 糟糕

Theresa

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
The day of our stay we realized we were going to get to the hotel late due to family obligations so we called and let the hotel know and told them we did not want them to rent out our selected king room. The person who answered said that would not be an issue and they would never rent out our room. When we arrived at the hotel at 10:00 pm. we were told there were no king rooms left our room had been rented. We were told in it's place we would get a double queen suite at the same price. Not happy but just wanting to start our weekend we agreed. When we entered the elevator there was a liquid dripping down the control panel and running down the wall and a puddle under it on the flood. There was also a very strong skunk like odor in the elevator so bad we had to cover our noses. We hoped to have relief of the odor when we got off the elevator but it was only worse in the halls on our floor so we hurried to the room which happened to be at the very end of the hall. When we got there the door was broken and appeared at some point to have been pried open with a crowbar. Luckily the door still operated but we were not sure how secure it was so we used the bar lock inside at all times. The room itself was not bad other than it not being what I considered a suite and the beds being so high I was not able to get into them without a boost. When we went to breakfast the next morning the scent in the hall was covered by the scent of breakfast but elevator was never cleaned all weekend
2024 年 2 月入住 2 晚

10/10 超赞

Richard

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent stay. Staff was very helpful. An issue with Expedia during checkout but staff took care of the problem…
2024 年 2 月入住 1 晚

8/10 还可以

Mary

与家人及幼儿出行
满意：服务设施，员工和服务
不满意：住宿条件和设施
Pool needed cleaned
2024 年 2 月入住 2 晚

10/10 超赞

Richard

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

Paul

商务旅客
满意：员工和服务，清洁度
不满意：住宿条件和设施
Great staff
2024 年 2 月入住 2 晚