Urbana Japan House Hotels

"The staff is great, friendly and welcoming. The property itself is lacking. No water in the room. Only option is to purchase bottled water. The room and common areas weren’t "

"Breakfast was standard, tidy, warm. Our beds were a little lumpy and uneven, but we were able to adapt. "

"Nice hotel, breakfast at the restaurant was delicious but expensive. The restaurant is absolutely stunning. Hotel and restaurant staff are very accommodating and pleasant. "

"All aspects of our stay were better than those at recent stays at other hotels. "

"I didn’t feel welcome with all the signs threatening me from the moment I entered the building: No visitors! Here is the list of fines for every item in your room. No parties! There was drywall covering the fire detector. The pool didn’t work. With four other hotels in the area, I would’ve made another choice if I hadn’t have paid in advance."

"Clean, spacious room, continental breakfast was a benefit. Staff could be more friendly otherwise I would go again."

"Pros: The hallways and rooms have been professionally renovated. Everything in the room was clean and updated. Was easy to find and easy to access local attractions from. Cons: The lobby and public restrooms were not renovated and definitely showed age. The continental breakfast was incredibly lacking. "

"excellent ( breakfast) morning staff Ms. Erika the hostess/waitress, outstanding employee skills in every area of working duties. Some of the fruit looked over ripe and old, perhaps you can improve your level of acceptable fruit quality and discretion but this must come from the top down. Consider adding blueberry and corn muffins baked in house for your signature breakfast items. "

"Room was clean "