Beirut Jeita Grotto Hotels

"Staff team was very courteous, unfortunately room was not what we expected. Lots of ants that we woke up to in our bed and on the floor at 5 am. They gave us 50% off the next time we come but we technically didn’t have a well rested night; although it was a nice gesture I just didn’t expect that from this resort."

"Great service"

"Clean and good quality "

"Very friendly place, felt safe and welcome the whole time. Would recommend to anyone looking for a quiet place with a good atmosphere and good company. "

"The air conditioning not working House keeping not doing well Food expensive Services at front desk not good "

"What a terrible experience! We checked all reviews before checking in and everyone mentionned that it is a 4 stars hotel (still wondering how could that happen). Having a pub on the second floor of the hotel deprived us from sleeping during our stay. On the first night, my husband asked for some restaurants brochures and not only they did not have any but they also refused to help us, to force us eat at their restaurant which did not have any varieties, especially that my husband is vegan. But the most disturbing experience of all was being woken at 6:30 in the morning by a woman—clearly not a guest—who had mistaken our room number and offered her services to my husband. An hour later, we heard her screaming down the hallway after what seemed to have been an unpleasant encounter. This was beyond the worse hotel we've ever been even when we went to a 3 stars hotel."

"Nice area"