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"The Grand Hyatt in Jeju is a landmark and it's easy to see why with the massive Dream Tower dwarfing all other buildings in the vicinity. We were graciously offered a free monitor upgrade due to staying multiple nights. There were numerous restaurants in the hotel but we didn't try any, since there were countless options in the surrounding blocks. Again there is a lot of shopping, which we did not take part in, but it was interesting to walk around. The outdoor pool was great and the kids absolutely loved it. The only downside is that both the indoor and outdoor pools get VERY busy as this is a very popular hotel, so we found the sweet spot with going around dinner time while other people are eating. Bonus points that we found out about a free shuttle back to the airport even though the Hyatt website says that you should take a taxi or the bus."

"Great location: close to Dongmun market, shopping, lots of places to eat, close to a common tour pickup location, beside Tapdong plaza which often has busking at night (can be loud doesn't go too late). Room was clean and had enough space. Service was excellent and staff was pleasant. Awesome experience!"

"The location and amenities were exactly what we were looking for."

"Good nice"

"Very friendly and attentive staff, first-class facilities, highly recommended."

"Lovely room with a balcony! Very clean and modern with spacious bathroom. "

"Ocean Suites is very accessible, staff are super friendly, our room has always been cleaned daily. If we go back to Jeju, we will definitely book at this hotel again"

"아주 편안하고, 조식이 훌륭한 호텔임..제주도에 가면 꼭 가고싶은 호텔임"

"We were given advice to stay in Jeju-si which would allow us to day drip to various parts of the island. The Lotte Hotel was well placed in town and all staff from all areas of the hotel were welcoming and helpful. The hotel is close to the airport and the free shuttle service to the airport was helpful."