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逗號酒店的評價

2 out of 5
逗號酒店
61, Jalan SP 1/1, Bandar Saujana Putra, Jenjarom, Selangor

評價

7.2

不錯

10 分評分，優異；27 則評價中有 5 則" "
8 分評分，不錯；27 則評價中有 11 則" "
6 分評分，一般；27 則評價中有 6 則" "
4 分評分，欠佳；27 則評價中有 4 則" "
2 分評分，很差；27 則評價中有 1 則" "

7.4/10 

整潔度

7.6/10 

職員與服務

6.8/10 

設施服務

7.6/10 

住宿狀況

8.0/10 

環保程度

評價

4/10 欠佳

Yi Yi

不滿：整潔度和職員與服務
枕頭汙漬很多，毛巾沒有很乾淨，wifi不能用，廁所沒有很乾淨，衛浴用品都沒有提供
於 2018 年 10 月住了 1 晚

8/10 不錯

Nur Fatin

讚好：職員與服務和住宿狀況
於 2021 年 11 月住了 1 晚

6/10 一般

asri

讚好：整潔度
於 2020 年 3 月住了 1 晚
OYO 於 2020年3月18日的回應
Apologies for the inconvenience caused, Asri! We have marked a note for the experience you had with us and we will put in our best efforts to ensure your next stay is pleasant with us. Wish you a wonderful day ahead :) Regards, Marie

2/10 很差

Soo Wei

不滿：整潔度和職員與服務
Bad attitude from the front counter, No have any room for us although we’ve made the room reservations. In their system showed cancelled booking, but in our itinerary don’t have any cancellation email was received. Irresponsible attitude handling all the issues, not even a sorry.
於 2020 年 1 月住了 2 晚
OYO 於 2020年2月19日的回應
Hi, We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Kevin

10/10 優異

真實旅客

讚好：職員與服務
Nice room sangat selesa
於 2019 年 10 月住了 1 晚

8/10 不錯

真實旅客

親子同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
overall quite ok, but one thing need to improve is in the room got weird odour smell.
於 2019 年 5 月住了 1 晚
Barbara 於 2019年6月21日的回應
Hi, Thanks for spending your valuable time to write the review. Surely, we’ll work on your feedback for the better guest experience in the future. Hope to host you soon :) Regards, Barbara

8/10 不錯

真實旅客

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Cozy place to fin a budget hotel
於 2019 年 5 月住了 1 晚
Cheshta 於 2019年6月21日的回應
Hi, Delighted to see you liked our services. Keep this love coming :) Regards, Cheshta

6/10 一般

真實旅客

於 2019 年 4 月住了 4 晚
Cheshta 於 2019年6月21日的回應
Hi, Thank you for taking out your valuable time to rate us. It seems that you aren't fully satisfied with our services and we'll surely put in our best effort to keep up with your expectations in the future. Regards, Cheshta

4/10 欠佳

真實旅客

於 2019 年 4 月住了 1 晚
Cheshta 於 2019年6月26日的回應
Sincere Apologies, We’re disappointed to see that our guest is dissatisfied with our services. However, we’d love to understand the reason behind the problem you have faced to enhance your experience with us. Hope to hear from you soon :) Regards, Cheshta

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、設施服務和住宿狀況
Bad condition at all
於 2019 年 2 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 2 月住了 1 晚

10/10 優異

Kong

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 2 晚

8/10 不錯

Ahmad

讚好：住宿狀況和客房舒適度
okey and comfortable
於 2019 年 1 月住了 1 晚

6/10 一般

Nor (Malaysia)

讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
It says it the website that our room was a 'room with view', but there was no window. Other than that it was OK.
於 2018 年 9 月住了 3 晚

8/10 不錯

真實旅客

於 2018 年 9 月住了 1 晚

6/10 一般

Karthirnee

於 2018 年 7 月住了 2 晚

8/10 不錯

eikittsama (Johor bahru)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
cozy one night
Short but comfortable sleep.. skip my breakfast though.. but overall its nice and cozy..
於 2018 年 3 月住了 1 晚

10/10 優異

Malik

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice room for solo and a couple
Room space limited, but the facilities superb. Shower, toilet, function as well..
於 2018 年 2 月住了 1 晚
Oliver 於 2018年2月19日的回應
Dear Malik, Thanks for choosing Comma Hotel for your stay. We will keep up our good work and we are always improving time by time. Do come again and we will serve you even better.

8/10 不錯

JJ (Malaysia)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Hotel
Everything is fine. Room is clean, staff is friendly. I checked in around 9pm, the staff gave me a warm welcome. especially the staff help to resolve the tax invoice problem they able to solve my problem in 30 min. Just has a problem with Expedia due to the tax invoice printed is not the same as the price I paid in Expedia. This should not be a problem for a non-business trip because they no need to claim the hotel fee.
於 2018 年 1 月住了 1 晚
Oliver Chong 於 2018年1月23日的回應
We are much appreciate your feedback and thank for choosing Comma Hotel for your stay. We diffidently will even serve you better and welcome you again with our big heart.

8/10 不錯

herman (johor bahru)

讚好：住宿狀況和客房舒適度
不滿：整潔度
nice hotel & for budget i prefer this hotel...just my room not so clean...space also big....love to come again in future....i will like to recommended comma hotel for all..
於 2018 年 1 月住了 1 晚
Oliver Chong 於 2018年1月23日的回應
We are much appreciate your feedback and thank for choosing Comma Hotel for your stay. We diffidently will even serve you better and we will ensure everything is tip top. Hope to see you again soon.

6/10 一般

Tan (singapore)

讚好：整潔度
不滿：客房舒適度
Good for value hotel but not very comfy.
+ clean + outside got coffee shops that sell food - room with view (window too high at ground level so cannot see outside; the other room booked on 2nd floor is too close to nearby building) - breakfast only white bread and jam - too cramped the place
於 2017 年 12 月住了 1 晚
Comma Hotel Customer Service 於 2017年12月29日的回應
Dear Sir, Thanks for choosing your confirm stay with us at Comma Hotel. Thanks also your feedback and appreciate it. We also have improved the light self service breakfast items. Please feel free to come again and we will surely serve you better. We also had just beautify and redecorate the place, so that you will feel more cozy and know each other at our cafeteria.

8/10 不錯

affendi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 11 月住了 1 晚
Thanks you for choosing Comma Hotel for your stay.

4/10 欠佳

真實旅客

讚好：整潔度和職員與服務
不滿：客房舒適度
於 2017 年 10 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度、職員與服務和客房舒適度
於 2017 年 6 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good service about staff.
The bedstead have a sound and make noisy.
於 2017 年 5 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Strategic place of hotel .. Lot of chosen of shop
Lot of various shop and good condition of hotel. Strategic place, near with Putrajaya. So that, no rushing when you want to find a beautiful and near place to shopping or movies.

10/10 優異

Keyih

讚好：整潔度、職員與服務、住宿狀況和客房舒適度