"1. When turning the shower to hot water, the water flow became very weak, and in winter we cannot shower with cold water.
2. We stayed for 4 nights, but were only provided with one small bottle of shampoo and conditioner.
3. The hair dryer only blew cold air, with no heat.
4. On November 18, 2025 (Tuesday) at 8:00 p.m., we wanted to use the swimming pool but it was closed. The next day at 8:00 p.m. the pool was open, but the water was extremely murky, so we did not use it. "
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