大堂
查看供應

Harmony Suites的評價

3 out of 5
Harmony Suites
455 Plaza Dr, Secaucus, NJ

評價

8.4

很好

10 分評分，優異；1664 則評價中有 919 則" "
8 分評分，不錯；1664 則評價中有 379 則" "
6 分評分，一般；1664 則評價中有 167 則" "
4 分評分，欠佳；1664 則評價中有 70 則" "
2 分評分，很差；1664 則評價中有 129 則" "

8.6/10 

整潔度

8.4/10 

職員與服務

8.0/10 

設施服務

8.2/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

Stephen

家人同遊
讚好：整潔度、職員與服務和設施服務
the breakfast need to be better,
於 2024 年 3 月住了 4 晚
Front Desk 於 2024年3月28日的回應
Dear Guest,We apologize and we will work on that!

8/10 不錯

Weichun

於 2023 年 8 月住了 2 晚
pat 於 2023年10月1日的回應
Thank you so much.

8/10 不錯

Wayne

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 2 晚
pat 於 2023年8月2日的回應
Thank you.

10/10 優異

Ye

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
good location, clean room
於 2023 年 2 月住了 2 晚
pat 於 2023年2月26日的回應
Thank you for your fee back.

10/10 優異

John

讚好：整潔度、職員與服務和住宿狀況
Great hotel.. I do wish they would heat their indoor pool.
於 2024 年 5 月住了 1 晚
Front Desk 於 2024年5月3日的回應
Thank you for the review!

8/10 不錯

Lirymar

讚好：整潔度、職員與服務和住宿狀況
Hotel was nice, bed wasn’t that comfortable
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年5月3日的回應
Thank you for the review!

10/10 優異

Johnny

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel close enough to NYC by quick 20 minute bus. Hotel was clean, spacious and great complimentary breakfast!
於 2024 年 4 月住了 3 晚
Front Desk 於 2024年5月3日的回應
Thank you for the wonderful review!

10/10 優異

Wayne (LAVON)

讚好：整潔度、職員與服務和住宿狀況
Great
於 2024 年 4 月住了 1 晚
pat 於 2024年5月1日的回應
Thank you so much for your kind review.

4/10 欠佳

Alexis

不滿：整潔度和職員與服務
El personar teda muy poca opción todo es No
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月29日的回應
We are so sorry for any inconvenience and please accept our sincere apologies.

10/10 優異

Dahalout Kutnjem

讚好：整潔度、職員與服務和住宿狀況
Super
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月29日的回應
Thank you for your wonderful review.!

10/10 優異

Michelle

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The employees were real friendly and helpful. when i walked in the hotel you can smell how clean it was. Beds were comfortable. we loved it
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月28日的回應
Thank you for the wonderful review!

8/10 不錯

Samantha

讚好：設施服務
It was great.
於 2024 年 4 月住了 1 晚
pat 於 2024年4月28日的回應
Thank you very much for your kind review and we are so grateful for your business.

8/10 不錯

Cheryl

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I had a 2night stay. Breakfast was great and the staff was friendly. The overall appearance of the hotel was amazing and I was captivated by the hanging plants. I could not go swimming in the pool though because the water was too cold, the temperature needs to be regulated.
於 2024 年 4 月住了 2 晚
pat 於 2024年4月28日的回應
We are so happy to heard that you liked your stay with us and we are so sorry for the pool inconvenience .

10/10 優異

Heather

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
There are somethings that could be updated, however everything was clean and it was definitely the easiest access to the meadowlands convention center!!
於 2024 年 4 月住了 2 晚
pat 於 2024年4月28日的回應
Thank you so much!!

6/10 一般

Luba

讚好：整潔度
The hotel is just adequate. They overcharge for everything. Weird signs all over. Cheap and old furniture. The second king-size bed didn’t have a headboard. The parking lot looks shady, weird and smells like garbage.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月27日的回應
Thank you for the review and we apologize for the inconveniences.

4/10 欠佳

you

不滿：職員與服務
於 2024 年 4 月住了 2 晚
pat 於 2024年4月28日的回應
We are so sorry for any inconvenience you encounter during your stayed with us, we wish you can let us know in this review what did went wrong that way we could hard on fixing whatever you disliked about it.

10/10 優異

John

讚好：整潔度和職員與服務
The pool was a priority. So cold ! Its indoor and you know it was a priority for me. It's just not this property. So many. What is the point if its not enjoyable. Too bad because everything else I loved.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月26日的回應
Thank you for the wonderful review!

2/10 很差

ivy

不滿：整潔度、職員與服務和住宿狀況
It is my daughter’s spring break, and all she wanted was a pool! I called ahead to ask if the indoor pool was heated, and the response was yes! That’s why we booked this hotel. There are tons of other hotels with indoor pools near us; if they had said no, then I would have never booked it here. I have now been waiting for almost two hours for this pool to be fixed. I will be asking for a partial refund. The person at the front desk was extremely rude; he did not even know the situation and jumped to conclusions. Unbelievable. Just found out that the Managers name is boomi and front desk named dre or dru. Manager was NONE existent. Other staff felt bad seeing my daughter and I walking back and forth from the pool just waiting because they kept saying that it is heated and will be heated. Even the maintenance lady who was in charge of the pool said for us to jump in a 50 degree pool saying its ok and that its warm. But after seeing us hanging around the pool trying to get in, she admitted that it was going thorough maintenance.. so why even tell us to go in the freezing cold pool? Point is, we called in advance asking if this is a heated indoor pool basically half a day in advance, you guys should have communicated across teams that the pool would be under maintenance and told your customers that. Unprofessional, we never got any answers, dont bother coming here. I am still trying to reach out to this manager.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月26日的回應
Dear Guest,We apologize for all the inconveniences you suffered while staying at Harmony Suites. All the issues you mentioned here are unacceptable and will be brought up to the manager. Once again we are sincerely sorry and we hope this does not reflect poorly on us for any future hotel stays.

10/10 優異

Jessica

親子同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loveee the open floor plan. So calming and pretty on the inside
於 2024 年 4 月住了 3 晚
pat 於 2024年4月23日的回應
Thank you so much for your kind words.

8/10 不錯

Donna

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
pat 於 2024年4月23日的回應
Thank you for your review.

10/10 優異

Narey

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Place was so clean! Breakfast was amazing!
於 2024 年 4 月住了 1 晚
pat 於 2024年4月22日的回應
Thank you so much!!

6/10 一般

Norvy

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 2 晚
pat 於 2024年4月23日的回應
Thank you.

8/10 不錯

Viatcheslav (LaSalle)

親子同遊
讚好：整潔度、職員與服務和設施服務
Very loud , doors are slumming so hard you feel the vibrations and very loud bang EVWRY SINGLE TIME…
於 2024 年 4 月住了 2 晚
pat 於 2024年4月22日的回應
We are so sorry for the inconvenience and we are trying to give our guest the best peaceful stay.

10/10 優異

Sarah

讚好：整潔度、職員與服務和住宿狀況
Nice breakfast, big rooms 9/10
於 2024 年 4 月住了 2 晚
pat 於 2024年4月22日的回應
Thank you so much and we are so happy that you were satisfied with our services.

4/10 欠佳

Daniel

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月22日的回應
We are so sorry for any inconvenience and please accept our sincere apologies.

10/10 優異

Edgar

讚好：整潔度、職員與服務和住宿狀況
Best place to stay in town
於 2024 年 3 月住了 1 晚
pat 於 2024年4月21日的回應
Thank you so much for your kind review.

8/10 不錯

Gladys

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pretty nice place to stay. Good installation and nice area in the rooms. We stayed with our little one and the bed sofa was a plus. Really good time
於 2024 年 4 月住了 1 晚
pat 於 2024年4月20日的回應
Thank you so much for your kind words.

10/10 優異

Alondra

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Deberían tener personas con habla en español
於 2024 年 4 月住了 2 晚
pat 於 2024年4月19日的回應
Lo sentimos mucho pero estamos tratando de tener mas versatilidad con nuestros empleados. Muchas gracias por su resena y esperamos que vuelvan pronto.

2/10 很差

Aleexis

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Al llegar a las instalaciones piden un depósito el cual dicen que será reembolsado y a mí nunca me llegó ese reembolso y dejamos la habitación sin daños
於 2024 年 4 月住了 2 晚
pat 於 2024年4月20日的回應
Sentimos mucho escuchar esto, pero el reenvolso siempre devuelve automaticamente a su cuenta.De nuevo nos disculpamos por cualquier inconveniente y usted nos puede contactar en cualquier momento para asistirlo con lo de su deposito el numero es 201-381-3000

10/10 優異

CLARA PEREZ

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
pat 於 2024年4月24日的回應
Thank you for your kind review.

10/10 優異

Mark

讚好：住宿狀況
於 2024 年 4 月住了 3 晚
pat 於 2024年4月19日的回應
Thank you so much!!

8/10 不錯

Sushanth

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stay was good. Washroom ddnt have any exhaust so it got smelly at times.
於 2024 年 4 月住了 3 晚
pat 於 2024年4月20日的回應
Thank you so much and we are sorry for the inconvenience .

2/10 很差

Sangyeol (Indianapolis)

商務旅客
不滿：職員與服務、設施服務和住宿狀況
$100 early check-in charge; nothing works in the room, rude.
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月18日的回應
We apologize for the inconvenience!

10/10 優異

April Christene (North Richland Hills)

家人同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
My son and I stayed here for 3 nights. Overall, the staff was pleasant, the property was nice and clean and the beds/pillow were comfy. There are many restaurants in the area in walking distance and walmart is a 6 minute walk from the hotel. The room was very nice and we especially loved the split bedroom suite. The desk chair is hard to sit in for long periods of time if you are here to work. Shower water pressure was decent and hot water was not an issue. Complaints: The pool water was ice cold even for an indoor pool. There is no shuttle service to the airport. The breakfast was the same every single morning & nothing special. While there was a decent variety, the food was possibly a step up from hospital food. The only fruit was apples and oranges & the breakfast was mostly centered around people who do not eat healthy. The hotel doesn’t have automatic soap, shampoo, conditioner like other hotels offer.
於 2024 年 4 月住了 3 晚
Front Desk 於 2024年4月18日的回應
Thank you for your wonderful review!

8/10 不錯

Kara

讚好：職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月18日的回應
Thank you for the wonderful review!

10/10 優異

Nicole

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pet friendly
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月15日的回應
Thank you for the wonderful review!

10/10 優異

Jaida

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I have booked with this hotel several times and I am never disappointed. The staff is very friendly and they keep up with the maintenance of the hotel very well.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月15日的回應
Thank you for the wonderful review!

10/10 優異

Christopher

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
frontdesk 於 2024年4月16日的回應
Thank you for the wonderful review!

6/10 一般

Justin

於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月27日的回應
Thank you for the review!

10/10 優異

Therese

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was very clean and staff were friendly. Room was spacious and free breakfast. We would stay there again!
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月14日的回應
Thank you for the wonderful review!

10/10 優異

Svitlana

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
nice ,cozy hotel, thoughtful interior ,fresh flowers, elevator,waterfall
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月14日的回應
Thank you for the wonderful review!

10/10 優異

Micheline

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
tres bien situé pour aller a New York. tres propre et dejeuner incroyable. faut y retourner
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月14日的回應
Thank you for the wonderful review!

2/10 很差

Jawdat (fairfax)

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The hotel staff were unfriendly and unhelpful, our room next to the elevator was extremely noisy, making it impossible to sleep. The hotel itself was old and dirty, and the breakfast offerings were stale and not fresh.
於 2024 年 4 月住了 4 晚
Front Desk 於 2024年4月14日的回應
We apologize if the staff was unfriendly and for the inconvenience you suffered during your stay.

10/10 優異

Kennay

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice clean & comfortable for my family
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月14日的回應
Thank you for the wonderful review!

10/10 優異

kim

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月15日的回應
Thank you for the wonderful review!

10/10 優異

Jacqueline H. (Salisbury)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月14日的回應
Thank you for the wonderful review!

10/10 優異

Jacqueline

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I’ve stayed at other hotels where the beds were more comfortable but I have NEVER seen any hotel do the complimentary breakfast as good as Harmony! The breakfast greeter and #2 Mets fan (I’m #1) was the best! He made us feel very welcome and the Harmony bag was a nice touch as well. I would definitely recommend this hotel and stay here again myself!
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月13日的回應
Thank you for the wonderful review!

10/10 優異

Dahku

讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff abs professional service. I would recommend this to family and would definitely come back
於 2024 年 4 月住了 1 晚
pat 於 2024年4月12日的回應
Thank you so much for your kind review.

4/10 欠佳

Margaret

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Hotel is dirty and needs renovation. There are signs everywhere that make you feel like they think you are a criminal. so does the 150 deposit fee.
於 2024 年 4 月住了 3 晚
pat 於 2024年4月12日的回應
We are so sorry for the inconvenience and to hear that our effort to make the property safer for guests and staff make you feel any kind of way. Again we are so sorry

8/10 不錯

Thomas

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
pat 於 2024年4月12日的回應
Thank you for the review.