海灘/海景
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峇里阿雅娜水療度假酒店的評價

5 out of 5
峇里阿雅娜水療度假酒店

評價

9.4

完美

10 分評分，優異；1002 則評價中有 752 則" "
8 分評分，不錯；1002 則評價中有 174 則" "
6 分評分，一般；1002 則評價中有 47 則" "
4 分評分，欠佳；1002 則評價中有 22 則" "
2 分評分，很差；1002 則評價中有 7 則" "

9.6/10 

整潔度

9.6/10 

職員與服務

9.4/10 

設施服務

9.4/10 

住宿狀況

10/10 

環保程度

評價

10/10 優異

HSIAO WEI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 2 晚

10/10 優異

Ho Ka

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comments
枕頭和床墊太軟，其他都很好
於 2019 年 12 月住了 1 晚

6/10 一般

TING-CHIAO

多人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2019 年 10 月住了 2 晚
Stefan 於 2019年11月4日的回應
Dear TING-CHIAO Thank you very much for your review after staying at our resort. We look forward to welcome you back at our resort on your future visit to Bali. Warm regards, Stefan Fuchs General Manager

4/10 欠佳

真實旅客

伴侶同遊
不滿：設施服務和住宿狀況
不滿意安排不到想要的床型，半年前的訂單check in時說沒有那個床型及淋浴間去水很差，不能接受。還有別墅的房間也很一般。這個價錢，這樣的房間。。
於 2019 年 9 月住了 3 晚

10/10 優異

XIAOQIN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常满意
於 2019 年 8 月住了 2 晚

8/10 不錯

AnnaShing (香港)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
影觀一流，洒店餐廳、游池選擇也多，但酒店離大部分峇里景點比較遠，交通時間長，峇里塞車情況也非常嚴重，來回活動及酒店地點往往佔大部分時間。
於 2019 年 8 月住了 4 晚

10/10 優異

Ka Yiu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
十分舒服 地方超級大的 態度十分好 很值得
於 2019 年 7 月住了 1 晚

10/10 優異

Pei Ju

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很美的度假村、服務人員友善
服務人員很友善、飯店本身很美，rock bar、泳池、海邊的景色很棒，來這就是待在飯店不要出去了根本逛不完，這次被升等房型感到非常驚喜。早餐的相較飯店其他部分稍微普通了一點但也不至於吃了生氣，Rock bar的飲料好喝！
於 2019 年 7 月住了 1 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was great!! The staffs were all amazing and super helpful!
於 2019 年 4 月住了 3 晚
Giordano 於 2019年4月23日的回應
Dear Valued Guest, Thank you very much for your review after staying at our resort. We look forward to welcome you back at our resort on your future visit to Bali. Warm regards, Giordano Faggioli Hotel Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good stay for 3 days
the hotel is beautiful, all staff r very nice, friendly and cheerful. however, the room was a bit smaller than I expected with what I had paid, also the room light is not enough that it is a bit dark at night. overall, it is a pleasent stay.
於 2019 年 4 月住了 2 晚
Giordano 於 2019年4月18日的回應
Dear Valued Guest, How wonderful to know that you care deeply enough about AYANA to share your valuable feedback with us. The online travel community is a wonderful place to describe personal holiday experiences, spark creative travel ideas, and offer insightful ways for resorts to improve, and we do appreciate the time you spent to write your review after staying with us recently. We look forward to welcoming you back to our resort for an even more rewarding experience, perhaps for a Lagoon Suite stay with direct access to RIMBA’s famous lagoon swimming pool, or private picnic on the white sands of Kubu Beach Club. Warm regards, Giordano Faggioli Hotel Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 2 晚
Giordano 於 2019年4月18日的回應
Dear Valued Guest, Thank you very much for your review after staying at our resort. We look forward to welcome you back at our resort on your future visit to Bali. Warm regards, Giordano Faggioli Hotel Manager

10/10 優異

YUCHING

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店服務人員態度親切，SPA體驗很好，餐食也很好吃!!
於 2019 年 3 月住了 1 晚

10/10 優異

真實旅客

家人同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
太美了，环境好，景色美！来巴厘岛一定要住阿雅娜酒店，三大园区各有不同的美景，还有阿雅娜的酒店SPA，非常完美的体验！
於 2019 年 2 月住了 5 晚

10/10 優異

Stephen J

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Awesome staff and beautiful resort. Definitely will like to come back.
於 2019 年 2 月住了 6 晚
Clive 於 2019年2月21日的回應
Dear Stephen J, Thank you in advance for your time and consideration regarding this very refreshing review. You were able to capture the true essence of AYANA in these kind words, and we do appreciate the time you spent to describe your personal experience while staying with us recently. Thank you for being such a supportive member of the AYANA family! Warm regards, Clive Edwards General Manager

8/10 不錯

Pukuei

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 2 晚
Clive 於 2019年2月21日的回應
Dear Pukuei, Thank you very much for your review after staying at our resort. We look forward to welcome you back at our resort on your future visit to Bali. Warm regards, Clive Edwards General Manager

8/10 不錯

Oi Yan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 2 晚
Clive 於 2019年1月31日的回應
Dear Oi Yan, Thank you very much for your review after staying at our resort. We look forward to welcome you back at our resort on your future visit to Bali. Warm regards, Clive Edwards General Manager

6/10 一般

River

讚好：客房舒適度
店大欺客：希望落實服務質量，要不，紅一遍就無以為繼。
酒店的設施和風景都是很好的。但是，因為太大了，服務不到位，服務員普遍的英文比較差，聽不懂就笑，並不主動解決問題。房間的隔音很差，其他人在走廊走，都聽見拖鞋的走路聲。餐廳的食物一般，小貴。Rock Bar的管理混亂，作為住客，並沒有得到優先安排座位，座位也安排得不好，明明有很好的座位空置，也不安排我們就座。同大堂經理反映了情況，並沒有得到解釋和跟進。 下次不會安排入住這家酒店，反正巴厘島酒店多了去了。或許就是來rock bar喝個飲料，倒是不錯的。 Kubu海灘風景優美，沙灘很好。
於 2019 年 1 月住了 3 晚

10/10 優異

真實旅客

於 2018 年 11 月住了 4 晚
Clive Edwards 於 2018年12月19日的回應
Dear Valued Guest, Thank you very much for your review after staying at our resort. We look forward to welcome you back at our resort on your future visit to Bali. Warm regards, Clive Edwards General Manager

8/10 不錯

Chi Yuen

岩石餐廳及沙灘海鮮燒烤有點貴
於 2018 年 9 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 2 晚
Clive Edwards 於 2018年8月17日的回應
Dear Valued Guest, Thank you very much for your review after staying at our resort. We look forward to welcome you back at our resort on your future visit to Bali. Kind regards, Clive Edwards General Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 2 晚
Clive Edwards 於 2018年6月20日的回應
Dear Valued Guest, Thank you very much for your review after staying at our resort. We look forward to welcome you back at our resort on your future visit to Bali. Warm regards, Clive Edwards General Manager

10/10 優異

Ju-Yi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 2 晚
Clive Edwards 於 2018年6月6日的回應
Dear Ju-Yi, Thank you very much for your review after staying at our resort. We look forward to welcome you back at our resort on your future visit to Bali. Warm regards, Clive Edwards General Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
泳池很棒
於 2018 年 5 月住了 2 晚

10/10 優異

Chien-Hsu

讚好：職員與服務、住宿狀況和客房舒適度
Clive Edwards 於 2018年5月11日的回應
Dear Chien-Hsu, Thank you very much for your review after staying at our resort. We look forward to welcome you back at our resort on your future visit to Bali. Kind regards, Clive Edwards General Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clive Edwards 於 2018年4月25日的回應
Dear Sir/Madam, Thank you very much for your review after staying at our resort. We look forward to welcome you back at our resort on your future visit to Bali. Kind regards, Clive Edwards General Manager

10/10 優異

CHEN-ERH

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 3 月住了 2 晚
Clive Edwards 於 2018年4月25日的回應
Dear CHEN-ERH, Thank you very much for your review after staying at our resort. We look forward to welcome you back at our resort on your future visit to Bali. Kind regards, Clive Edwards General Manager

8/10 不錯

changlin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 1 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It is a very nice resort.
Everything is really good especially the staff. Enjoy the spa very much! It would be better if the room can add more suspend light. If the wedding venue is not on hold, hotel can open for visit would be nice.
於 2017 年 9 月住了 2 晚
Clive Edwards 於 2017年11月30日的回應
Dear Sir/Madam, Firstly, I would like to thank you for taking your valuable time to write this wonderful review. Guest satisfaction is at the heart of AYANA’s signature lifestyle, and I appreciate the time you spent to share your thoughts with us. It is truly a pleasure to know that you are thankful for everything during your stay, especially the luxury of having access to all of the shared facilities offered throughout AYANA and RIMBA's integrated resort concept. The resort’s complimentary shuttle makes it easy to plan several unforgettable activities in one day, including spa treatments and beach time. I will make sure to share your positive comments with the team, as it is always satisfying to know how much our guests appreciate the effort that goes into creating the ultimate holiday in paradise. Kind regards, Clive Edwards General Manager

8/10 不錯

SHAO CHUN

讚好：整潔度、職員與服務和客房舒適度
靠海的房型（非Villa)夜晚會聽得到到飯店party的聲音，房間隔音效果不是到很好
於 2017 年 9 月住了 2 晚

10/10 優異

Chunan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 8 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice resort with lovely pools, private beach and restaurants. We stay 5 days there and feel so relaxing that you don't want to leave!
於 2017 年 7 月住了 4 晚

10/10 優異

Du

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 7 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
Nice hotel and restaurant with good sunset view.
The hotel room renovation is a bit old Dava is a good restaurant Kisik the view is good but the food below standard for me Honzen is over price compare with the food they serve.
於 2017 年 5 月住了 3 晚

8/10 不錯

台灣自助

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
有錢即可住得很舒服，服務人員態度很好
若是有預算考量，會覺得住起來綁手綁腳，因為包含SPA和吃飯費用皆偏高， 位置又遠離市區(沒有接駁車到市區)，若要買超商也不方便 (因市區也有很棒的飯店而價錢較低，CP值較高，才有此評價) 但如果沒有預算考量的話，AYANA是個不錯的住宿選項，服務很好 住宿前接待人員就會主動聯絡，問你有無任何需要 人員接待非常親切，各處遇到人都會打招呼 服務很好，內部有換錢所，也有旅行社可安排LOCAL TOUR行程， 懸崖餐廳也很美，很浪漫

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Tak Keung Leo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
飯店內可以享受悠閒的度假時間，放鬆壓力，適合全家入住的好飯店，入住可以由vip通道前往rock bar看日落非常體貼。

8/10 不錯

Chewei

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
景色優美的度假飯店
岩石酒吧跟無邊際泳池很棒，但KISIK BAR景色非常好 但餐點普通

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best hotel in Bali
It's a great hotel include great view and nice dinner and breakfast. Small room is the only reason can't 5 star.

10/10 優異

Cheng-Yi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Ye

讚好：整潔度、職員與服務和住宿狀況
酒店很大，人多，略拥挤
底楼园景房，很暗，不敢开门怕蚊子进来。房间设施比较旧，床品比较舒服除了枕头有点硬。酒店餐厅多，这点不错。泳池看着也很舒服，就是酒店人太多了，拥挤。 ROCK bar给差评，不知道员工怎么引导的，没有座位，要么就安排会溅到海浪的，可以打伞就坐，也是被惊到了。风景还不如在上面Sami Sami意大利餐厅呢！酒店出来外面环境太差了，两个世界！

10/10 優異

Yun

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A very big resort with nice staff
The staff in the hotel is very nice and helpful which made the experience better than I expected! Food and drink are served for the club room guests, the pools are amazing, I had a great time there!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
feels very good. nice hotel. if any chance, will stay in there again.

10/10 優異

Ashley (C)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing resort and highly recommend
Good environment and the staff are very helpful. Amazing swimming pools with incredible views. Highly recommend!

10/10 優異

真實旅客

讚好：職員與服務和客房舒適度
Many facilities and restaurants in the resort
Love the ocean beach pool and private beach. Restaurants are good.

6/10 一般

Wei-Chih

讚好：整潔度、職員與服務和客房舒適度
good breakfast
big resort, great breakfast

10/10 優異

Ting-Ting

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Jun (China)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
美美美
果然是中国游客大爱的酒店，这里很多同胞。幸亏酒店也比较大，所以也不会觉得拥挤。景色无敌，大海壮阔，由于来的两天海浪都超大，无缘下水比较遗憾。Rock Bar看夕阳据说成为当地一个热门景点，预订的是别墅房得到了优先留位子的待遇。早餐很丰富，水果和各国菜式都有。除了Check in的时候等待时间比较长，以及房间有一点年月外，其他一切均可说完美。

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度