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"The manager on duty (Jackson, I believe) was very good at managing the situation. He made sure that I was alright and explained the steps that he took and is taking to help me. I was a bit frazzled, but he managed to step in with a great attitude considering the situation, called the local police and within half an hour he called me with the great news that my lost items will be delivered at 9:00pm, which they were. 5-stars "

"The place was really quite nice, and the staff were helpful. I out them through their paces as i was up at 0’dark 30 and they were quite kind in helping me."

"Excellent stay. Courteous staff, clean & modern room. Very good breakfast "

"Staff was friendly and helpful"

"Everything was delightful. Gorgeous room with panoramic view, Multi station buffet breakfast to suit every palate. Great staff. Veteran concierge. Steps from the Metro. Would stay again. "

"The room was amazing as well as the staff being very friendly. "

"A nice spacious reasonably priced hotel room. Very clean and very nice people."

"Friendly staff"

"Check-in was quick & easy, greeted by the friendly hosts & a furry one too. Parking is free on-site but only after 1pm on check-in day till 12pm on check-out day Room was cosy & comfy with an amazing view. Had a nice seating area inside & a verendah outside to soak up the views. Room is also clean-ish (except for the high ceilings but understandably), came thoughtfully equipped with everythg we might need. Would definitely recommend for a cosy stay in 九份 even though it's 430 over steps below 老街 😅"