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藍色鑽石精品酒店的評價

4 out of 5
藍色鑽石精品酒店
761 Rubenstein Drive, Pretoria, Gauteng

評價

8.6

優異

10 分評分，優異；21 則評價中有 11 則" "
8 分評分，不錯；21 則評價中有 6 則" "
6 分評分，一般；21 則評價中有 3 則" "
4 分評分，欠佳；21 則評價中有 0 則" "
2 分評分，很差；21 則評價中有 1 則" "

9.2/10 

整潔度

8.0/10 

職員與服務

8.6/10 

住宿狀況

7.0/10 

環保程度

評價

2/10 很差

真實旅客

商務旅客
不滿：職員與服務和住宿狀況
Endless Service Issues
Lots of service issues with this hotel. Save yourself the grief and look elsewhere. Definately not worth the money.
於 2023 年 12 月住了 5 晚

6/10 一般

Leana

家人同遊
讚好：客房舒適度
No atmosphere in hotel. Found Spa employess swimming naked in swimming pool. Shokking!!!!!!! Milk sour in room, other room had only cremora. 1 Dirty towel in one of our rooms. Aircon not working. Dissapointed
於 2023 年 9 月住了 1 晚

6/10 一般

VALERIE

讚好：住宿狀況和客房舒適度
不滿：職員與服務
Équipements de qualité mais services perfectibles
Hôtel récent avec des équipements de qualité. La chambre est très spacieuse, la literie de qualité, Il est assez éloigné du centre ville. Concernant le service, nous avons été très déçus, peut mieux faire.
於 2023 年 4 月住了 1 晚
Mathabo 於 2023年5月3日的回應
Dear ValerieThank You for your valued feedback.We are glad to hear that you are happy with the quality of our Hotel.Our staff always strives to provide excellent service, however we would like to deeply apologize if the service you received did not meet your expectations.Kind Regards

10/10 優異

patrick

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pleasant
Nice room with very nice bathroom. Good breakfast.
於 2023 年 4 月住了 1 晚
Mathabo 於 2023年5月3日的回應
Dear PatrickThank You for your valued feedback.We are delighted to hear that you enjoyed your stay in Blue Diamond Boutique Hotel, we hope to see you again soon.Kind Regards

10/10 優異

Nosihle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fabulous staff, brilliant welcome. Orientated well
Amazing place full of tranquil. Will visit again when we get an opportunity. Very refreshing for the couple that needs time out to themselves. Well priced is worth every cent paid. The place is also well located with malls around with best facilities and easy access to the shops and freeway. 24 hours security visibility at the gate. Building and the yard well maintained and facilities I.e. pool. Secured parking lot visible to the security and reception. Food at the dining room well presented and served according to your preferences. Staff always willing to assist and encourage for more visits, advices on how to make bookings more easy by calling the hotel directly for sure case and secured booking for the future. If willing to book online to do and confirm by the call to avoid disappointments. Taken to the room, shown on how things worked and how to be connected to WiFi also instructions given out on the pamphlet. Room environment cost, comfortable and very neat. Advised on how to get hold of reception staff if needed help or services. Staff showed willingness to continuously improve by asking if our experience was good and to tell them if there was anything we were not happy about. Reception staff was also available and willing to assist as need arised. On the day we left they still asked we could come back and if we do to book for longer stay. In conclusion you have the Best staff running your business as if they owns it, not forgetting that they are also the stakeholders.
於 2019 年 5 月住了 1 晚
Blue Diamond Hotel 於 2019年6月1日的回應
Good Morning Nosihle , Thank you for a positive feedback, highly appreciated. We look forward to hosting you again.

10/10 優異

Nicholas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfy Stay :)
Fantastic, friendly, clean and good breakfast!

8/10 不錯

FISSEHA

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very good
Very very poor internet but z front desk staff are very helpful.
於 2017 年 11 月住了 5 晚
Many thanks for your comments we appreciete your feedback. We will review why our Wifi was poor dueing your stay as it is usually very good.

10/10 優異

JD

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great overnight
Great place, nice and close to everything.
於 2017 年 7 月住了 1 晚
thank you for the wonderful feedback. We look forward to having you stay with us again.

10/10 優異

Jayshree

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

PETRUS

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
BEAUTIFUL PLACE
THIS WAS AN AMAZING PLACE WITH VERY FRIENDLY PEOPLE.... WE HAD PAID THROUGH HOTELS .COM FOR ANOTHER PLACE THAT DIDNT EXIST AND IS STILL WAITING FOR THE PAY BACK... I AM VERY SAD THAT YOU CAN BOOK PLACES OUT THAT DOESNT EXIST... THIS WEEKEND WAS A VERY EXPENSIVE ONE BECUASE OF HOTELS.COM THAT WASNT HONEST... PS THE BOOKING WAS FOR VILLA LA VIE IN SILVERLAKES ESTATE...

8/10 不錯

Hyde

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Compact, neat, and well equipped
Stayed here for a week. My room 22 had a frige, bath-tub, shower. Wifi was free and no-limit, but a bit slow. This hotel has gym, spa, swimming pool, restaurant, conference room. All the staffs are kind and well-trained.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Cassie (Dubai)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Cassie
Most enjoyable and great stay over on business trip

10/10 優異

dimakatso (Pretoria)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel condition
We had a fabulous stay, the place exceeded my expectations. I just wish the hotel was on the outer part of the road so that more people will know and see it.

6/10 一般

yulrun (Mauritius)

讚好：整潔度和住宿狀況
不滿：職員與服務
Nice hotel with too relaxed staff
On arrival, I had to fill out a form in the parking lot under the rain for the security guy... Then, carrying my luggage (under the rain) without any help being offer by the same guy. At check-in, they first give me the wrong room. I followed the employee to the room and he realized that the room was either occupied or not ready (weird as the place looked empty). He want back to the reception to find the good room. I think there a management issue. Staff doesn't seem to be properly trained. Next evening when I arrived, I waited about 5 minutes at the entrance gate. I rang the bell, horned, no one was coming. Finally, after a big long horn, the security guy came from inside the main building. Arriving to my room, my card was demagnetized. Went back to reception to get it fixed... But the machine wasn't working. They tried and tried until they had to call someone. After 15-20 min of waiting, they finally opened the door with the master key. That also give me the opportunity to see that the security guard sits inside with the reception staff to chat instead of being alone near the gate. I was happy to leave the next morning. It was my second time at this hotel and probably the last one. Very sad because the place is really nice, but it seems difficult to keep staff motivated when a place is empty.

10/10 優異

Herman (Amstenrade)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Zeer goed hotel
Qua comfort en design een uitstekend hotel. Het hotel ligt prima, aan het oosten van Pretoria op prettige afstand van de N1, de snelweg naar Johannesburg en O R Tambo International. De service is heel goed en het ontbijt is uitstekend.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況

10/10 優異

YULRUN (Mauritius)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The perfect boutique hotel
I had a great stay at Blue Diamond. The place is safe and gorgeous. I booked an executive room which was enormous! Breakfast was awesome and the staff kind and attentive. Didn't tried the spa or the pool, but both look great. The gym is well equipped for a small hotel like that, but the bike would need some repairs...

10/10 優異

Gerrit (Roodepoort)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Really great value !
Absolutely perfect except for 1 small item...in a boutique hotel we expected 2ply toilet paper, otherwise everything was excellent.Would stay here again.Very friendly and helpful staff. Large rooms with all the bells and whistles.
Mercy 於 2014年10月11日的回應
Thank you for your feedback Im happy to report the toilet paper issue has been resolved. We hope you will come and join us again