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Palazzo Hotel

5.0 star property
Luxury hotel with spa services and 24-hour front desk

Choose dates to view prices

Photo gallery for Palazzo Hotel

Outdoor pool, pool umbrellas, pool loungers
Front of property
Interior detail
Interior entrance
Exterior
The Palazzo Hotel sits near Montecasino, offering a luxurious escape complete with hair salon and stylish bar. Guests enjoy international dishes at Medeo restaurant, refresh in the outdoor pool, and receive insider tips from staff about exploring nearby attractions.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Room service
The current price is HK$1,600
HK$1,848 total
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room

7.8 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Hairdryer
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Deluxe Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Hairdryer
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Penthouse

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

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About the area

Map
Montecasino Boulevard, Fourways, Sandton, Gauteng, 2021

What's nearby

  • Montecasino - 2 min walk - 0.2 km
  • Fourways Farmers Market - 5 min walk - 0.5 km
  • Fourways Mall - 8 min walk - 0.7 km
  • Sandton City Mall - 12 min drive - 13.7 km
  • Nelson Mandela Square - 13 min drive - 14.0 km

Getting around

  • Johannesburg Sandton Station - 25 min drive
  • Johannesburg (JNB-O.R. Tambo Intl.) - 30 min drive

Restaurants

  • ‪Fego Caffé - ‬3 min walk
  • ‪3Sixty Liquid Lounge - ‬3 min walk
  • ‪Mythos - ‬3 min walk
  • ‪Nomad Restaurant Montecasino - ‬14 min walk
  • ‪Fireroom (Sushi & Grill) - ‬12 min walk

About this property

Palazzo Hotel

Luxury hotel near Montecasino
Take advantage of a terrace, a hair salon and a bar at Palazzo Hotel. Treat yourself to spa services, such as a manicure/pedicure, a body wrap or a body scrub. The on-site international cuisine restaurant, Medeo, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
You'll also enjoy the following perks during your stay:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), a banquet hall and concierge services
  • A front desk safe, a lift and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All 246 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Designer toiletries, deep-soaking baths and hairdryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

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Reception

Pivot Hotel Montecasino

  • Pool
  • Spa
  • Kids pool
  • Free WiFi
9.2 out of 10, Wonderful, 335 reviews
The price is HK$1,058
HK$1,233 total
includes taxes & fees
30 Nov - 1 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 325 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Medeo

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 325.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately ZAR 325 per person
  • Rollaway bed fee: ZAR 325.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Palazzo Montecasino Hotel Johannesburg
Palazzo Montecasino Hotel
Palazzo Montecasino Johannesburg
Palazzo Montecasino
Palazzo Hotel Johannesburg
Palazzo Hotel Sandton
Palazzo Johannesburg
The Palazzo At Montecasino
Palazzo Sandton
Palazzo
Palazzo Hotel Hotel
Palazzo Hotel Sandton
Palazzo Hotel Hotel Sandton

Frequently asked questions

Does Palazzo Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Palazzo Hotel?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Palazzo Hotel on 2 Nov 2025 start from HK$1,600.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palazzo Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Palazzo Hotel?

Self-parking is free at this property.

What time is check-in at Palazzo Hotel?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM.

What time is check-out at Palazzo Hotel?

Checkout is at 11 AM.

Where is Palazzo Hotel located?

Located in Sandton, this luxury hotel is within a 15-minute walk of Montecasino and Pieter Toerien Theatre. Fourways Mall and Fourways Farmers Market are also within 2 miles (3 km).

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Reviews

Palazzo Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

8.6

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 354 out of 485 reviews
Rating 8 - Good. 76 out of 485 reviews
Rating 6 - Okay. 28 out of 485 reviews
Rating 4 - Poor. 13 out of 485 reviews
Rating 2 - Terrible. 14 out of 485 reviews

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very clean, attentive staff and delicious food! Will 100% stay again next time I visit joburg
Stayed 2 nights in Jun 2025

10/10 Excellent

Jubril

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place for families
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Amenities
Great luxury hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly great hotel. Beautiful, convenient with plenty to do.
Stayed 1 night in Jan 2025

8/10 Good

Alexander Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms, friendly staff

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and has things to do around the hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful experience
Stayed 3 nights in May 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
I like all
Stayed 4 nights in Aug 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is absolutely stunning and the staff is top-notch.
Stayed 1 night in Jun 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel set in beautifully kept gardens. Beds were really comfortable and rooms were immaculate.
Stayed 4 nights in Apr 2023

10/10 Excellent

Sphamandla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most amazing hotel in Johannesburg

I stayed for one night with my two daughters 8 and 4 year old. We totally love the hotel and look forward to an even longer stay with you. Amazing facilities and friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Absolutely amazung staff. So friendly and helpful. Stunning place and we always enjoy going there.
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bird park - highly recommended for visit, on hotel property.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant hotel. Everything was perfect
Stayed 1 night in Jan 2023

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional service

We enjoyed exceptional service at The Palazzo and had a very comfortable stay. Great team of people working at this hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this was a real spoil for my husband's birthday - the service and friendliness of all the staff was top notch.... thank you for making our stay so special
Stayed 1 night in Dec 2023

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money
Stayed 3 nights in Mar 2024

8/10 Good

victoria

Liked: Cleanliness, staff & service, property conditions & facilities
My time at the Palazzo was truly delightful. Safety was a priority, and the staff was exceptional. The well-kept grounds and the friendly atmosphere added to the experience. The casino provided abundant options for dinner and entertainment, making my stay even more enjoyable.
Stayed 4 nights in Jan 2024

10/10 Excellent

Ranjeet Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally a great property but breakfast options are too monotonous and lack some of the typical South African dishes.
Stayed 3 nights in Mar 2023

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and staff friendly. The ride to the hotel feel very unsafe. But I think that is South Africa.
Stayed 1 night in Aug 2023

6/10 Okay

Warren

Liked: Cleanliness, staff & service
Noisy. Hotel slightly over rated. Has the making of an excellent hotel but not quiet there
Stayed 2 nights in Mar 2023

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

This is the 2nd time we have stayed in this hotel (we are from the UK). I absolutely adore the Palazzo, the hotel is first class. All staff, from reception, concierge, housekeeping are superb, professional and polite. The hotel feels like stepping into luxury, you are looked after from the minute you arrive until you leave. It is a short, safe walk to Montecasino, where we ate (we didn't eat in the hotel restaurant during this stay). Next time, we will be staying longer. Absolutely love, love, love this hotel.
Stayed 1 night in Feb 2024

2/10 Terrible

Yashen Satyendra

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
No hot water
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Really nice hotel, have stayed there before. One of the major issues going on across the country is 'load shedding' or power outages. The country is in stage 6 of 8, so the power goes out 3 times per day for 4 hours each time. Hotel has an emergency generator, but it does reset all of the Aircon in the room and also the WiFi is a little slow to reboot when the system switches from grid to emergency generators or vice versa. Food is excellent as was service.
Stayed 3 nights in May 2023