Paid a premium for the self-catering room as we were running a marathon the next day and needed to sort out our own nutrition. The room did not contain a toaster as promised and when we asked for one was brought a snackwich/sandwich maker. Also, in the morning we found out that the stove top wasn't working and by that time it was too late to do anything about it. The room was clean though which was good. The hotel does feel quite dated.
The plug on the kitchen counter didn't work so we had to boil water on the floor as that was the only reachable plug.
Mainly I feel shafted for paying a premium for a self-catering room and the appliances then either not being present or not in working order.
Andries
於 2024 年 3 月住了 1 晚
4/10 欠佳
Johanna
2024年2月17日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Bathroom nonconducive room mosquito infested
Johanna
於 2024 年 2 月住了 1 晚
8/10 不錯
Sisa
2024年2月13日
Sisa
於 2024 年 2 月住了 1 晚
4/10 欠佳
Adriaan
2024年2月11日
不滿:職員與服務
The service was incredibly slow both in dining room and outside on patio and at the pool. The food was almost inedible. The room was clean .The staff were friendly but possibly understaffed thereby causing slow service. No management to be seen. Enjoyed the boat cruise.