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薩弗洪 JB 民宿的評價

薩弗洪 JB 民宿
R&F PRINCESS COVE, #33-06 BLOCK A6-1, MERCU 1, JALAN TANJUNG PUTERI 1, Johor Bahru, Johor

評價

8.6

優異

10 分評分，優異；35 則評價中有 17 則" "
8 分評分，不錯；35 則評價中有 14 則" "
6 分評分，一般；35 則評價中有 2 則" "
4 分評分，欠佳；35 則評價中有 1 則" "
2 分評分，很差；35 則評價中有 1 則" "

8.8/10 

整潔度

8.4/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 1 晚
Saffron Casa 於 2019年5月22日的回應
Thanks for your reviews :)

10/10 優異

CHING SUNG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The flat was nice and clean, I recommend for family trip.
於 2018 年 10 月住了 1 晚
Saffron Casa 於 2019年5月22日的回應
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 不錯

CHIKA

讚好：整潔度、設施服務和住宿狀況
Location was near the Singapore border. It is right by a mall. Everything I needed (grocery store, restaurants) was around me. Convenient location. Property is big, clean. What would have been made the place nicer..... nicer shower gel and better internet. The internet was intermittent, non existent in some rooms. The staff were quick to respond to questions and helpful. Overall good property and would stay again if in the area.
於 2023 年 6 月住了 2 晚
SaffronCasa JB 於 2023年7月3日的回應
Thank you for sharing your feedback regarding your stay, your feedback is extremely valuable to us, and thank for such a good review! We look forward to seeing you next time

10/10 優異

Che Mohd Hashrul

親子同遊
讚好：整潔度、設施服務和住宿狀況
Great location. Nice rooms and friendly staff. I check out at 6am, the staff punctually wait at 6 am. That’s really awesome experience. Super solid 5 stars

2/10 很差

Donna

家人同遊
讚好：住宿狀況
不滿：設施服務
The matress and pillows very hard and uncomfortable no cultlery or emough cooking utensils. Pots pNs etc.
SaffronCasa JB 於 2023年1月5日的回應
Hi Donna, The cutlery, pots and cooking utensils all put inside the kitchen cabinets

10/10 優異

santoso

於 2022 年 12 月住了 3 晚
SaffronCasa JB 於 2023年1月3日的回應
Thank you for sharing your feedback regarding your stay, your feedback is extremely valuable to us, and thank for such a good review! We look forward to seeing you next time

8/10 不錯

Meng

家人同遊
讚好：整潔度和客房舒適度
It’s a good choice for family. If can provide slippers would be better.
於 2022 年 12 月住了 2 晚
SaffronCasa JB 於 2023年1月3日的回應
Thank you for sharing your feedback regarding your stay, your feedback is extremely valuable to us, and thank for such a good review! We look forward to seeing you next time

10/10 優異

Zhaolin (Goodyear)

家人同遊
讚好：整潔度、設施服務和住宿狀況
Very convenient. Minutes from the checkpoint. Friendly and helpful staff to assist in check-in and out. Nice view from the 24th Storey
SaffronCasa JB 於 2022年12月23日的回應
Thank you for sharing your feedback regarding your stay, your feedback is extremely valuable to us, and thank for such a good review! We look forward to seeing you next time.

10/10 優異

victor

親子同遊
讚好：整潔度、設施服務和住宿狀況
Likes the accessibility. Safe and clean place. Good for family stay.
SaffronCasa JB 於 2022年12月23日的回應
Thank you for sharing your feedback regarding your stay, your feedback is extremely valuable to us, and thank for such a good review! We look forward to seeing you next time.

6/10 一般

Anne

讚好：整潔度
The unit is big and clean but without mirror in the bedrooms. It will be easier if owner prepare a box for keys because we need to contact owner for the keys and will be charged even if we arrive late.
SaffronCasa JB 於 2022年11月30日的回應
Thank you for sharing your feedback regarding your stay, your feedback is extremely valuable to us, and thank for such a good review! We look forward to seeing you next time.

10/10 優異

Tan

於 2022 年 11 月住了 1 晚
SaffronCasa JB 於 2022年11月29日的回應
Thank you for sharing your feedback regarding your stay, your feedback is extremely valuable to us, and thank for such a good review! We look forward to seeing you next time.

8/10 不錯

CLARA

於 2022 年 11 月住了 1 晚
SaffronCasa JB 於 2022年11月14日的回應
Thank you for sharing your feedback regarding your stay, your feedback is extremely valuable to us, and thank for such a good review! We look forward to seeing you next time.

8/10 不錯

Gordon

於 2022 年 10 月住了 2 晚

8/10 不錯

Osmond Jin Yong

於 2022 年 9 月住了 1 晚

10/10 優異

Zhe En

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Singaporean trip to JB
The staff picked up our calls every time. They will also call you to notify the check in time and willing to extend for 3 hours when we are having our late lunch. The security guards are kind and helpful to open the doors for you when my girlfriend hurt her toes during shopping. The scenery is wonderful at 8th floor and the unit is new, clean and furnished just like a 5 stars hotel. We enjoy our weekend getaway there and would definitely recommend to any couples!
於 2020 年 1 月住了 1 晚
SaffronCasa JB (Aw) 於 2020年1月31日的回應
Thank you for sharing your feedback regarding your stay, your feedback is extremely valuable to us, and thank for such a good review! We look forward to seeing you next time.

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
Very comfortable, clean, quiet, safe, Enjoyed stay
The checkin was very confusing as the office was in one building on the 33rd floor and only an internet dialing kiosk system to advise them that you were there in fact by the time a employee came down there were 4 different booked parties lined up on an outside sidewalk waiting to be taken up where the staff had to do a checkin one at a time. As most were from other countries this took quite a bit of time to chech documents etc. As advertised as an apartment hotel with with limited front desk it was hard to report there no bath towels provided after checkin as by the time a room was assigned due what seemed to be problem with a need to reassign me from the apt. held for me. For all this long process the staff was extremely polite and helpful and helped me a single, older woman with extra luggage across to another building and explain information about how to manage entering and exiting to the upper floors....is a high mall complex still being built so very unfinished in many ways but very convenient and truly secure...note getting in and out with security guards at every doorway....I am a very independent traveler and did need any front desk help until check out but that was difficult as again there was no staff available to reach so they could conduct the necessary check and conduct an inventory required...by running about the elevators and corridors to find someone to alert was this accomplished barely in time....good thing I had no flight to catch...the apartment w
於 2019 年 12 月住了 6 晚
SaffronCasa JB (Aw) 於 2020年1月11日的回應
Thank you for sharing your feedback regarding your stay, your feedback is extremely valuable to us, and thank for such a good review! We look forward to seeing you next time.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pleasant Stay and Excellent Service
We are very pleased for the stay. The apartment was clean and in great condition. In a very convenient location. Close to custom. Above a shopping mall. Recommended. We found the bed rather small for two persons. Doesn't look like a queen bed. Otherwise it would be almost perfect with this price.
於 2019 年 12 月住了 1 晚
Saffroncasa JB (Aw) 於 2019年12月31日的回應
Thank you for sharing your feedback regarding your stay, your feedback is extremely valuable to us, and thank for such a good review! We look forward to seeing you next time.

8/10 不錯

YONGCONG

讚好：整潔度、住宿狀況和客房舒適度
Convenient, clean & cinema
Convenient, clean & cinema: Can walk from checkpoint (not lug too many luggage) via overhead link bridge. New condo unit with cooking facility & aircon. Great Empire movie cinema just at mall below. Checking in need to find though as big property.
於 2019 年 11 月住了 1 晚
Saffroncasa JB (Aw) 於 2019年12月26日的回應
Thank you for sharing your feedback regarding your stay, your feedback is extremely valuable to us, and thank for such a good review! We look forward to seeing you next time.

8/10 不錯

Andrew Cheng

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Housekeeping can be better/ new property
It is clearly stated that there is a washing machine without specifying any types of room booked. I found out that there was no washing machine for studio apartment. Washing machine is only available for other kinds of rooms. Also, there were pans and knives but yet strangely there were no forks and spoons. No large glasses either. In the studio apartment, there were no high stools for eating at the kitchen table. The TV was also not directly in front of the bed. Security Guards were not quite aware of the address of the place even after I showed it to them. It took a while before the guards brought down the staff to bring us up. I think must call them. The actual unit number given to us was also not the same unit number given in the mail after we had booked. There were no signboards of saffroncasa any where. Hosts seemed surprised that we were checking in at 3 plus though we did not send any emails. On the ground floor of the condo, many parts were flooded from the rain. There was not showering facility or any sign stating that swimmers should shower first before getting into the pool. There were also no signs that users in the gym should bring along a towel and wipe the sets clean after use. As such there much perspiration on the seats. It was also a Long walk from the apartment to the gym and Swimming pool and made worse by the rain as large parts of the journey there were unsheltered. The security Guards were extremely on the ball and polite.
於 2019 年 12 月住了 1 晚
Saffroncasa JB (Aw) 於 2019年12月16日的回應
Thank you for sharing your feedback regarding your stay, your feedback is extremely valuable to us, and thank for such a good review! We look forward to seeing you next time.

10/10 優異

Teh

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable
於 2019 年 12 月住了 1 晚
Saffroncasa JB (Aw) 於 2019年12月7日的回應
Thank you for sharing your feedback regarding your stay, your feedback is extremely valuable to us, and thank for such a good review! We look forward to seeing you next time.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very new. Very well furnished. We had a comfortable stay. A suggestion..to provide bathroom slippers. Bedroom slippers would also be good as the flooring is dusty.
於 2019 年 11 月住了 1 晚
Saffroncasa JB (Aw) 於 2019年11月9日的回應
Thank you for sharing your feedback regarding your stay, your feedback is extremely valuable to us, and thank for such a good review! We look forward to seeing you next time.

4/10 欠佳

John

不滿：整潔度和職員與服務
於 2019 年 10 月住了 5 晚
Saffroncasa (Aw) 於 2019年11月3日的回應
Hi John, Thank you for your feedback. We will use your feedback for future improvement. Do let us know if there is anything else we need to know to improve this area of concern.

10/10 優異

Angela

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Convenient, comfortable & family-friendly
Staff respond promptly and was very friendly and helpful. Very convenient as it is connected to the bridge from JB CIQ/JB Sentral. Situated within the new R&F Mall so eateries, shops and cinema are all within the precinct. Good security. Apartment is very new, clean and has all that we needed. Just don't really like the pillow. It would be nice if the hotel could offer complimentary mineral water.
於 2019 年 9 月住了 1 晚
SaffronCasa JB (Aw) 於 2019年9月10日的回應
Thank you for sharing your feedback regarding your stay, your feedback is extremely valuable to us, and thank for such a good review! We look forward to seeing you next time.

8/10 不錯

Takeshi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
見えてるのに行き方が分からない＆どの建物か分かりづらい
男3人旅で利用しました。 まずジョホールバルチェックポイントからの行き方(徒歩)が難しかったです。 歩道橋を見つけられれば1本道だったんですけどね。 次にどの建物か分からない！ そして建物まで行った後にどうやって中に入ったらいいか分からない。(結果的には電話やLINEで入口まで迎えに来てもらいました。) チェックイン手続きは至ってスムーズ！ (時間帯が決まってるので気を付けましょう) 3ベッドルームは広いｘ３ 周辺をウロウロしてればコンビニやスーパーやレストランは沢山ありました。
於 2019 年 7 月住了 1 晚
SaffronCasa JB 於 2019年7月31日的回應
ありがとうございます！ Thank you for such a good review! We look forward to see you next ;D よかれと祈りつつ。

10/10 優異

Srihana

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice to stay, Love it
Clean room, like the condition of the apartment. Will again in future
於 2019 年 7 月住了 1 晚
Vanessa 於 2019年7月16日的回應
Thank you for choosing Saffroncasa and hope to serve you next time.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 1 晚
Vanessa 於 2019年7月16日的回應
Thank you for choosing Saffroncasa and hope to serve you next time.

10/10 優異

Eileen

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property is nice. We like the place. Just above the new mall (will be good once the mall is fully open). Direct connection from ciq.
於 2019 年 5 月住了 1 晚
Saffron Casa 於 2019年5月25日的回應
Thank you for sharing your feedback regarding your stay, and another thanks for such a perfect rating! Looking forward to seeing you soon wheeeee :D

10/10 優異

Haziq

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Our second stay here. As usual everything was on tip top condition. Utensils and cooking tools are provided as well. great location. Reception was friendly as well. Overall a great stay.
於 2019 年 4 月住了 2 晚
Saffron Casa 於 2019年5月22日的回應
Hello Haziq, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 不錯

Mohd Shukri

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
There is no signboard, so finding the property was difficult initally. This is sorted out after I called the mobile number listed on booking confirmation slip.
於 2019 年 3 月住了 1 晚
Saffron Casa 於 2019年5月22日的回應
Dear Mohd Shukri Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are always there when you need our help!

8/10 不錯

Muhammad

讚好：整潔度、職員與服務和客房舒適度
Good place for family
Good apartment, though Princess Cove is still under construction. The place will definitely be more enjoyable to stay once all is built up. The apartment is walking distance away from 2 malls (City Square and Komtar) and from the CIQ. Overall it is a recommended place to stay in JB. Highly recommended!
於 2019 年 1 月住了 2 晚
Saffron Casa 於 2019年5月22日的回應
Thank you for sharing your feedback regarding your stay, and your recommended for travelers! I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. You are welcome to visit when the other apartment is done!

10/10 優異

真實旅客

家人同遊
讚好：職員與服務、設施服務和住宿狀況
The house is well equiped and excellent. Just the water heating abit slow
於 2018 年 12 月住了 1 晚
Saffron Casa 於 2019年5月24日的回應
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. The water heating system are working with energy saving controller, sorry about your trouble on it. But we greatly appreciate you making an effort on energy saving with us!

8/10 不錯

ALAUDDIN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Family Retreat @ Saffroncasa JB
The apartment is amazing! Very new, clean, spacious & comfortable 3-bedroom for my family retreat! It is located near the city centre that makes accessibility to malls and eatery places convenient. However, it would be excellent if the toilets are fixed with bidet. Will definitely book the place again! Happy New Year...!!!
於 2018 年 12 月住了 2 晚
Saffron Casa 於 2019年5月22日的回應
Hello Alauddin, thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to our hotel in the future.

6/10 一般

TAEYOUNG

不滿：整潔度和住宿狀況
이게 다 지은 건물 맞나요???
일단 건물 자체가 짓다가 만 분위기에 실내 마감재나 집안 여기저기 상태가 허접하고 끝처리 제대로 안 돼서 불쾌감이 들려고 하는데 바닥은 얼마나 걸레질을 안 했는지 발바닥에 먼지가 까맣게 온 가족이 묻어서 돌아다님~&욕실 한군데는 배수구가 막혀서 물 안 내려가고 뭔가 악취가 계속 남~~!!!개선이 마니 필요한 숙소!!!직원은 친절함~
於 2018 年 12 月住了 1 晚
Saffron Casa 於 2019年5月22日的回應
Thank you for sharing your feedback regarding your stay, your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we were implemented many of these upgrades to the property within the next couple of months. We look forward to welcoming you back to our hotel in the future.

10/10 優異

Haziq (singapore)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Spacious and clean
The apartment hotel was in good condition. The facilities were still in new and good condition. The only issue is navigating to the hotel. Recommended and adviced to contact the hotel staffs upon arrival. The area around the hotel is still under upgrading. There is a direct underpass from jb sentral station to the hotel which made it really convenient. Overall a great stay.
於 2018 年 9 月住了 1 晚
Saffron Casa 於 2019年5月22日的回應
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Looking forward to see you soon!

8/10 不錯

KarthikRaL (Kuala Lumpur)

讚好：整潔度和住宿狀況
Comfy house
The apartment is fairly new. Lots of construction still in progress at adjacent condos. Had to get a parking pass from the office at level 30 to park car at basement. Not much of amenities around since it’s a new place. Had trouble with the access card to the apartment. It had a peculiar way of flashing from top rather than standard waving. Interior was nice. Proper utensils were supplied. Ha don’t sufficient mugs and plates. Micro wave oven, fridge, stove, and many others. Felt that they could have provided more channels on the TV. Some how one of the air conditioning was not working. No big deal as others were just fine. Could not open balcony glass door as construction was going on outside. Despite all the shortcomings the stay was still comfortable. The price could have been reduced further.
於 2018 年 8 月住了 1 晚
Saffron Casa 於 2019年5月24日的回應
Thank you for sharing your feedback regarding your stay, your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we were already implementing many of these upgrades to the property within the next couple of months. We look forward to welcoming you back to our hotel in the future.