4/10 欠佳
Chris
家人同遊
2024年4月14日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
Checked in around 7 pm. Got back to the hotel around 11 pm. As we was walking up to our room the hotel staff was walking out of our room. When I asked what they was doing they said that all the rooms had not been booked right and they was checking to see if someone was in this room. Not very professional. Good thing I wasn’t already asleep when they let theirselves into my room. When I said something to the lady at the desk when I checked out, she acted like she didn’t care and when I asked her how she would feel about it she said she would be upset also and she turned and walked away. Been satisfied with Candelwood in the past but not sure I’ll be back. Hope someone up the food chain at this hotel actually reads this.
Chris
於 2024 年 4 月住了 1 晚