外觀

橋普林歡朋酒店的評價

2.5 out of 5
橋普林歡朋酒店
3107 E 36th St, Joplin, MO

評價

8.6

優異

10 分評分,優異;442 則評價中有 241 則" "
8 分評分,不錯;442 則評價中有 130 則" "
6 分評分,一般;442 則評價中有 44 則" "
4 分評分,欠佳;442 則評價中有 16 則" "
2 分評分,很差;442 則評價中有 11 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.2/10 

設施服務

8.8/10 

住宿狀況

8.4/10 

環保程度

評價

6/10 一般

Nancy

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月21日的回應
Thank you for sharing your feedback, Nancy!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

6/10 一般

Julie

伴侶同遊
讚好:整潔度、職員與服務和設施服務
Room was clean, bed was comfortable, but the design of our room in this particular hotel was really bad. The bathroom doorway faces the beds and it is a noisy barn door. Impossible to open and close the door without without waking up others.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月18日的回應
Julie, we appreciate your constructive feedback. It's great to hear that you found the Hampton Inn Joplin to be clean and comfortable. Noted on the room design you mentioned. We're committed to ensuring a restful experience and will take your comments on the setup and the noise level of the bathroom door into consideration as we continuously strive to improve our guest experience. Thank you.

8/10 不錯

Rodney

於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月15日的回應
Rodney, thank you for taking the time to leave a rating for the Hampton Inn Joplin. We appreciate your positive feedback and look forward to welcoming you back soon.

10/10 優異

Corinne (Placerville)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was one of the best stays I have had.
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月12日的回應
Corinne, we're thrilled to read your enthusiastic comments. It's delightful to know that the Hampton Inn Joplin was able to offer you one of your best stay experiences. We really appreciate your support and look forward to your next visit.

10/10 優異

Maria

讚好:整潔度、職員與服務和住宿狀況
It was perfevt
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月4日的回應
Maria, it's great to hear that you had an excellent experience at Hampton Inn Joplin. Our team strives to provide a seamless stay for each guest and we're thrilled to learn we hit the mark during your visit. Thank you for your review and we look forward to your next stay!

4/10 欠佳

Billy

於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月21日的回應
Thanks for the feedback, Billy.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.

8/10 不錯

Thomas (Merrimack)

於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月16日的回應
Thomas, it's fantastic to hear that your experience at the Hampton Inn Joplin was generally positive. We're grateful for your valuable feedback and hope to welcome you back for an even better stay next time. Safe travels!

10/10 優異

Karen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月9日的回應
Karen, it's wonderful to see your five-star rating for Hampton Inn Joplin. We're glad you had an excellent experience and hope to welcome you back in the near future. Thank you for choosing us for your stay.

10/10 優異

Gayla

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
5/5
We enjoyed our stay. Clean room, clean bathroom, comfortable bed and friendly desk attendant. Would recommend staying here.
於 2023 年 12 月住了 1 晚
Customer Service 於 2024年1月4日的回應
Gayla, we're thrilled you enjoyed your time at Hampton Inn Joplin! It's wonderful to hear your appreciation for our well-kept facilities, comfortable bedding, and amiable front-desk team member. Your word-of-mouth recommendation means a lot to us, and it confirms that we successfully created a welcoming environment for you. We can't wait to provide another great stay for you in the future!

8/10 不錯

lisa

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good
The room was great. Clean, the bed was very comfortable. The breakfast needs a lot of help. Did not have the usual items you see on a hotel breakfast. No biscuits, gravy, The eggs were awful. I’ll stay there again but will not be eating there breakfast. Chick Fil A is right across the parking lot
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月25日的回應
Lisa, it's wonderful to hear you found your room at Hampton Inn Joplin to be comfortable and immaculate. We regret to hear your experience with breakfast did not meet your expectations. We continue to learn from guest feedback to enhance our dining options, and we appreciate your valuable input. We look forward to your next visit and hopefully improving upon your breakfast experience.

4/10 欠佳

Robert

商務旅客
不滿:設施服務和住宿狀況
Instead of a chair they put a footstool under table kind of low to sit on. Bathroom walk in shower leaks water in whole bathroom floor.
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月21日的回應
Robert, we're disappointed to see that your stay didn't meet your expectations. We understand there were issues with the seating in your room and the condition of the bathroom facilities. We're always striving to improve and your feedback gives us clear areas to focus on. We hope that despite these problems, you will give us another chance in the future. We're committed to providing you with an experience that you'll find enjoyable and comfortable.

10/10 優異

Rhonda

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月19日的回應
Thank you for the great rating, Rhonda!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hampton Inn Joplin! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 優異

Alice

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Customer Service 於 2023年12月17日的回應
Thank you for the excellent rating, Alice!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hampton Inn Joplin! We look forward to hosting you again soon.

8/10 不錯

真實旅客

商務旅客, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月11日的回應
Thank you for the amazing rating!It's great your time at Hampton Inn Joplin was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

10/10 優異

Lynn

讚好:整潔度、職員與服務、設施服務和住宿狀況
Room was nice and quiet. Breakfast was OK.
於 2023 年 11 月住了 1 晚
Customer Service 於 2023年11月30日的回應
Lynn, it's wonderful to know that you found your room at Hampton Inn Joplin to be pleasant and serene. We're also glad to hear that the breakfast met your standards. We'd be delighted to make your experience even better the next time you stay with us. Thank you for your review.

10/10 優異

Thomas

Odd closet.
Very nice hotel. My only complaint would be that the "closet" was very odd. Just a narrow space behind a curtain with a few pegs to hang things on. And just three pegs to hang towels on in the bathroom and two small towel bars for rags or hand towels. It didn't matter much since we only stayed one night. If we had stayed longer, it would have been inconvenient.
於 2023 年 11 月住了 1 晚
Customer Service 於 2023年11月14日的回應
Thomas, thank you for sharing your feedback about your experience at Hampton Inn Joplin. We appreciate you highlighting our hotel's ambiance. Concerning your comments on the storage and towel arrangement, we continuously strive for improvements and welcome all suggestions from our valued guests. If your travels bring you back to Joplin, we look forward to offering you an enhanced stay.

10/10 優異

Mark

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great in Joplin
Updated, well-maintained property and rooms. Exceptionally friendly and accomodating, with all those great breakfast choices I've come to expect from Hampton.
於 2023 年 11 月住了 1 晚
Customer Service 於 2023年11月14日的回應
Mark, it's wonderful to hear that you appreciated the refreshed and well-kept ambiance of Hampton Inn Joplin. Our team members take pride in offering top-notch service and we're thrilled that you found our breakfast selection to be up to your expectations. We appreciate your review and look forward to your next visit.

6/10 一般

Caroline

於 2023 年 11 月住了 1 晚
Customer Service 於 2023年11月29日的回應
Caroline, thank you for taking the time to rate your stay. We understand there's room for improvement and we hope to have another chance to provide a more satisfying experience on your next visit.

8/10 不錯

Regina

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The only complaint was that this property allows dog and the ones next to us barked constantly
於 2023 年 11 月住了 1 晚
Customer Service 於 2023年11月7日的回應
Regina, thank you for choosing the Hampton Inn Joplin. We appreciate your feedback about pets at our property. Our aim is to ensure all our guests have a peaceful and enjoyable stay and we regret if this was not the case due to the noise. We will certainly review our pet policy to prevent these instances in the future. We hope to welcome you back providing a more serene experience.

10/10 優異

Sharon

讚好:整潔度、職員與服務和住宿狀況
Nice and clean , everything accommodating
於 2023 年 10 月住了 1 晚
Customer Service 於 2023年10月10日的回應
Sharon, thank you for your review. We are thrilled to know you found the Hampton Inn Joplin to be spotless and accommodating for your stay. Your feedback is much appreciated and we look forward to welcoming you back the next time your travels bring you to Joplin.

10/10 優異

Brad

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
*
於 2023 年 10 月住了 1 晚
Customer Service 於 2023年10月4日的回應
Brad, it's fantastic to see how much you enjoyed your visit to Hampton Inn Joplin! On behalf of our entire team, we are delighted that your stay was everything you hoped for. Your comments are valuable to us and help guide our continued efforts to offer an exceptional guest experience. We hope to see you again soon in the future!

10/10 優異

geoffrey

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was an easy stay. The staff were great and the room very comfortable.
於 2023 年 9 月住了 1 晚
Customer Service 於 2023年9月29日的回應
Geoffrey, thank you for sharing your experience at Hampton Inn Joplin. We're delighted to hear you had a comfortable stay and appreciated our dedicated team members. We hope to welcome you back the next time you're in town.

10/10 優異

Geoffrey

讚好:整潔度、職員與服務和住宿狀況
The staff were incredible
於 2023 年 9 月住了 1 晚
Customer Service 於 2023年9月29日的回應
Geoffrey, thank you for your excellent review. We're delighted to hear that you had a grand experience at the Hampton Inn Joplin. It is wonderful to learn that our team members' service left a positive impression on you. We can't wait to welcome you back on your next visit.

10/10 優異

Raymond

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Right off the highway. Many good restraunts nearby. Great staff.
於 2023 年 9 月住了 5 晚
Customer Service 於 2023年9月27日的回應
Raymond, thank you for sharing your experience at Hampton Inn Joplin. It's a delight to hear that our location was convenient for your travel needs. We're also pleased that our team was able to enhance your stay. We hope to welcome you back to our hotel in the future.

6/10 一般

Terry

商務旅客
讚好:職員與服務
不滿:客房舒適度
於 2023 年 9 月住了 1 晚
Customer Service 於 2023年9月13日的回應
Terry, thank you for your rating. It seems you've had a neutral experience during your stay. We aim for complete satisfaction for all our guests at Hampton Inn Joplin. If you wish to share any specific details about your stay, please don't hesitate to contact us directly. Your feedback will be greatly appreciated to help us continually improve our services.

10/10 優異

Steven

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Customer Service 於 2023年9月1日的回應
Steven, we're thrilled to see your perfect rating of Hampton Inn Joplin! We're glad we could deliver an exceptional stay for you and appreciate you taking the time to rate us. We look forward to welcoming you back on your next trip to Joplin.

10/10 優異

Jacquelyn

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Only slight drawback was tiny bed pillows.
於 2023 年 8 月住了 2 晚
Customer Service 於 2023年8月22日的回應
Jacquelyn, we're thrilled you had an overall positive stay at Hampton Inn Joplin. We appreciate your feedback regarding the size of the pillows and will take this into consideration as we continuously strive to improve. We hope to have the opportunity to host you again in the future. Safe travels!

2/10 很差

katie

不滿:整潔度、設施服務和住宿狀況
Ol
於 2023 年 8 月住了 1 晚
Customer Service 於 2023年8月20日的回應
Katie, it's regrettable to hear about your experience. We take feedback like yours very seriously and continually strive to enhance our guests' stays. We're confident that given another chance, we can provide a more satisfactory stay in the future.

10/10 優異

Kathryn

家人同遊
讚好:設施服務
The room has a strange smell but otherwise very clean! Nice front desk staff/professional.
於 2023 年 8 月住了 1 晚
Customer Service 於 2023年8月15日的回應
Kathryn, it's lovely to hear such positive comments about your stay at Hampton Inn Joplin, especially about the professionalism of the front desk team. We're sorry to hear of an unusual aroma in your room - rest assured, we prioritize the cleanliness and upkeep of all our rooms to maintain guest comfort. Your feedback allows us to continually improve our guest experience. Thank you for bringing this to our attention. We hope to see you again soon!

8/10 不錯

Hieu

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very quite and convenient
於 2023 年 8 月住了 3 晚
Customer Service 於 2023年8月9日的回應
Hello Hieu,Hampton Inn Joplin thanks you for sharing your feedback. We're thrilled that you found our location to be advantageous and savored the calm atmosphere. We look forward to accommodating you in the future for another enjoyable stay. Safe travels!

10/10 優異

Ron

讚好:整潔度、職員與服務、設施服務和住宿狀況
very helpful staff
於 2023 年 7 月住了 1 晚
Customer Service 於 2023年8月1日的回應
Thanks for the amazing review, Ron!It's excellent your time at Hampton Inn Joplin was so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our team lets us know we're doing our job! We look forward to hosting you again soon so we can share another splendid experience with you!Thank you again for sharing your feedback!

10/10 優異

Jeremiah

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Customer Service 於 2023年7月22日的回應
Jeremiah,Thank you for your recent stay with us. We appreciate that you took the time to leave us feedback even when words weren't necessary. Your rating speaks loudly and we're thrilled to know you had a pleasant experience.At Hampton Inn Joplin, we aim to provide our guests with a seamless stay, and your rating signals that we are succeeding in that endeavor. We value your time and the insight your feedback provides.We understand the value of silent appraisals and assure you that your appreciative nod in the format of a rating is much appreciated by our team. We continually strive to maintain and elevate the service and facilities for our guests and your affirmation acts as a motivation.Hope to host you again soon and perhaps then we'd have the opportunity to hear more about your experience or cater to any individual needs, or preferences you may have. It is always our main goal to ensure all our guests leave just as satisfied as you did.

10/10 優異

Hannah (Lakewood)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The room was clean and quiet. The food was excellent.
於 2023 年 7 月住了 1 晚
Customer Service 於 2023年7月17日的回應
Thank you for the kind words, Hannah!It's excellent you enjoyed your time at Hampton Inn Joplin! We pride ourselves in offering a clean and comfortable environment for all of our guests and your praise tells us we're succeeding. Thank you again for sharing your review with us!We can't wait to see you again soon for another amazing experience!

10/10 優異

Cindy

於 2023 年 7 月住了 2 晚
Customer Service 於 2023年7月29日的回應
Hello Cindy,Thank you for grading your stay at Hampton Inn Joplin. We are thrilled you found us worthy of the highest score! We look forward to welcoming you back during your future travels. Safe journeys!

10/10 優異

Steven (San Francisco)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Everything was great.
於 2023 年 6 月住了 1 晚
Customer Service 於 2023年7月4日的回應
Thank you for the great review, Steven! We're happy you had a pleasant experience with us! It's lovely you enjoyed your time at Hampton Inn Joplin so much. That's what we like to see! We look forward to hosting you again soon for an even better experience! Have a lovely day!

10/10 優異

Lori

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Loved the well-kept pool area and everything was very clean. They obviously know that details are important. There was even a bin with pool toys. Great breakfast too.
於 2023 年 6 月住了 1 晚
Customer Service 於 2023年6月24日的回應
Lori, thank you for taking the time to share your experience at Hampton Inn Joplin. We are delighted to hear that you loved the condition and cleanliness of our pool area. Attention to detail is something we prioritize, and it's rewarding to know that it was evident during your stay.We're pleased to hear that you enjoyed the variety and quality of our breakfast offerings. Providing a great start to the day is important to us, and we're glad that it met your expectations.Your kind words mean a lot to us, and we truly appreciate your recommendation. It would be our pleasure to welcome you back on your future visits, and we look forward to providing you with another exceptional experience.

2/10 很差

Diane

家人同遊
讚好:職員與服務
Mattress was terrible
於 2023 年 6 月住了 1 晚
Customer Service 於 2023年6月24日的回應
We appreciate your feedback, Diane.We're disappointed to hear that our bedding didn't meet your expectations. We strive to provide our guests with comfortable and relaxing rooms, which is why this is so upsetting to hear. We've addressed your concerns with the appropriate members of our team so we can ensure a more enjoyable experience in the future.

10/10 優異

Prax

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 1 晚
Customer Service 於 2023年6月20日的回應
Thank you for this excellent rating, Prax!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hampton Inn Joplin! We'd love to host you again someday for yet another unforgettable visit.

2/10 很差

robert

於 2023 年 6 月住了 1 晚
Customer Service 於 2023年7月5日的回應
We appreciate you taking the time to share your feedback, Robert.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We strive to be much better, and we aplogize we couldn't accommodate your needs to the fullest. We hope you give us another chance to share a more positive experience with you soon.

2/10 很差

robert

於 2023 年 6 月住了 1 晚
Customer Service 於 2023年7月4日的回應
We appreciate the feedback, Robert.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

2/10 很差

jane

不滿:整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 1 晚
Customer Service 於 2023年5月25日的回應
We appreciate your feedback, Jane.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

10/10 優異

Alice

家人同遊
讚好:整潔度和住宿狀況
Everything was nice and clean. The staff were friendly, courteous and smiling.
於 2023 年 5 月住了 1 晚
Customer Service 於 2023年5月21日的回應
Thanks for the fantastic review, Alice!It's excellent you had such an amazing stay at Hampton Inn Joplin! We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see!We can't wait until your next visit so we can share another fantastic experience with you soon!

10/10 優異

William

於 2023 年 5 月住了 1 晚
Customer Service 於 2023年5月31日的回應
Thank you for sharing your perfect rating with us, William!It's wonderful to see how much you appreciated your time at Hampton Inn Joplin! We want everyone to feel right at home at Hampton Inn Joplin. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 優異

Debra

於 2023 年 5 月住了 1 晚
Customer Service 於 2023年5月25日的回應
Debra, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hampton Inn Joplin!

10/10 優異

Daniel

於 2023 年 4 月住了 1 晚
Customer Service 於 2023年5月1日的回應
Thanks for the perfect rating, Daniel! We can't wait to see you again soon for another amazing experience at Hampton Inn Joplin!

8/10 不錯

Rusty

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice.
於 2023 年 4 月住了 1 晚
Customer Service 於 2023年4月30日的回應
Thanks for the 4/5 rating, Rusty!We're happy you had such a lovely stay at Hampton Inn Joplin! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

10/10 優異

hess

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Always happy with Hampton inns.
於 2023 年 4 月住了 1 晚
Customer Service 於 2023年4月25日的回應
Thanks for sharing this perfect rating, Hess!We're thrilled to hear you enjoyed your stay at Hampton Inn Joplin! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

8/10 不錯

Henry

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Bed not very comfortable
於 2023 年 4 月住了 1 晚
Customer Service 於 2023年4月14日的回應
Thank you for the great rating, Henry!We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our accommodations, but we are disappointed to hear that we could have done more for you. We will share your feedback with our team moving forward.We look forward to sharing an even better experience with you soon!

8/10 不錯

Nancy

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It is a very convenient place to stop on our trip to Lubbock, TX. It also has a good selection of places to eat.
於 2023 年 4 月住了 1 晚
Customer Service 於 2023年4月14日的回應
Thank you for this lovely review, Nancy!We're thrilled to know you had such a wonderful experience at Hampton Inn Joplin. We're also glad you enjoyed our prime location and proximity to so many of the city's best attractions. We look forward to hosting you again so we can share yet another fabulous experience with you!

10/10 優異

Sarah

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Was very nice and clean.
於 2023 年 4 月住了 1 晚
Customer Service 於 2023年4月11日的回應
Thanks for the wonderful review, Sarah!We're thrilled you had such a fantastic stay at Hampton Inn Joplin! It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. We strive for excellence and your praise lets us know we're doing our job!We look forward to seeing you again soon for another fantastic experience. Thank you again for sharing your feedback!