The staffs like to scam their customers as they tried to do to me. I don’t understand how I checked in at the front desk on the first day and was told that I am all set to enjoy my stay for 3 nights. On the third day, the front desk had called me stating that I only paid for 1 night and that I should have been checked out “yesterday”. She proceeded to tell me and demanded for me to pay the two remaining nights if I wanted to stay my full 3 nights. I told her I booked with a third party and that my payment has been taken and I am not going to pay extra. She basically said that I need to pack and leave the room since I’m not willing to pay. She then calls to leave me a message saying that it’s all been figured out and that the manager had checked me out the day before, but she doesn’t know why. She was not willing to tell me the truth besides showing me her computer screen stating that my room was cancelled and that it had made the housekeeping question about my stay. How do they cancel my stay and not tell me, on top of that how does my key cards still work on the third day if it was cancelled? The staffs were not professional when she spoke to me on the phone as I told I will make my way back to the hotel to talk about the situation. She hung up on me and was not very nice. They need to be trained again on how to treat their customers and how to handle a situation on their end that they messed up on before calling their customers to demand they pay or get out.
Mai
於 2025 年 7 月住了 3 晚
10/10
David
於 2025 年 6 月住了 2 晚
2/10
John
於 2025 年 6 月住了 1 晚
10/10
My wife was very happy with this hotel!
Rafael
於 2025 年 6 月住了 1 晚
10/10
ELAINE
於 2025 年 5 月住了 1 晚
8/10
We were only here overnight, but the property was fine for our needs. The bed was comfortable. The room was clean and there was good water pressure in the shower. My husband had a hamburger and fries from the restaurant downstairs and said that it was really good.
Lora
於 2025 年 4 月住了 1 晚
10/10
Dina
於 2025 年 2 月住了 1 晚
10/10
Matthew
於 2025 年 3 月住了 3 晚
4/10
They advertise breakfast but then you have to pay 11.00 for it after 138.00 room cost. NEVER AGAIN
David
於 2025 年 3 月住了 2 晚
10/10
真實旅客
於 2025 年 3 月住了 1 晚
10/10
Tammy
於 2025 年 3 月住了 1 晚
10/10
The property itself was outstanding. Finding it at night was very difficult due to the small unlit side road that had to be taken to access the parking lot and entrance.
Bradley
於 2025 年 3 月住了 1 晚
10/10
It was great!
Rodney
於 2025 年 3 月住了 1 晚
10/10
We got in super late and were exhausted and the service was amazing and prompt. The bed and room were extremely comfortable and clean!
Charitee
於 2025 年 3 月住了 1 晚
10/10
We loved everything at this hotel especially the very friendly and helpful staff.
Russell
於 2025 年 3 月住了 1 晚
10/10
It was great but very difficult to check in, they couldn't find our reservation and we had to leave, went on the exspedia set in the parking lot and got a new reservation not sure why the guy checking us in couldn't do it, very lazy and unhelpful, the room was great
greg a
於 2025 年 2 月住了 1 晚
8/10
Christie
於 2025 年 2 月住了 1 晚
10/10
Clean
Rebecca
於 2025 年 2 月住了 1 晚
10/10
Good hotel, good location, places to eat.
Mark
於 2025 年 1 月住了 1 晚
10/10
Very clean/quiet
Andrew
於 2025 年 2 月住了 1 晚
10/10
Rowdy
於 2025 年 1 月住了 1 晚
10/10
I traveled to do class for a week at OCC in town and stayed here. Clean, safe overall friendly. I am grateful that I received a coupon for free breakfast because if I paid $11 for the breakfast they did offer, I would be quite upset. It was a typical continental breakfast but less options and not free. The bed was not my mattress and pillows were not my pillow, but that is inconsequential. I would stay here again any time.
Levi
於 2025 年 1 月住了 5 晚
10/10
I have stayed at this hotel several times over the past couple of years. The room and common areas are always neat and clean, the beds very comfy with block out shades to keep the room dark. The location is convenient and quiet.