预订乔亚瓦贾酒店宾馆住宿限时优惠

“Really hard to arrive if you drive because it's far”

“This property charges premium prices but delivers very little beyond the view. The location overlooking Lake Atitlán is beautiful. Unfortunately, that’s where the positives end. The internet was essentially unusable during my stay. For a hotel at this price level, reliable internet should be basic. I had work to do and could not connect. Mobile data also barely works in this location, so the hotel’s Wi-Fi is the only option. What made the situation worse was the response from staff. No one……

“The house is dirty, smells humid, dust everywhere, no hot water after 1 minute of shower, no a/c, everything is old and outdated, sheets and towels were stained, it’s in the middle of nowhere in the jungle. We found a scorpion in the bedroom. The only good thing is who manages de property, that service is amazing and will help you get everything organized and scheduled, but the actual property is not at all how it seems in the photos. I definitely do not recommend staying here or would stay……

“Very slow the service. ”

“Definitivamente es barato, pero no porque sea barato debe ser asi. No es nada en contra del señor David o su familia. Si son amables, pero llegue a las 2, incluso acorde la llegada y aun asi llegue y el lugar no estaba listo, entras por callejones que no se ven muy seguros, no esta bien señalizado el lugar, además de que no hay regadera, es bañarse a jicara con agua fria. No tuvieron la habitación lista hasta casi las 4 pm. La habitación es muy rústica, techo de lamina, huecos por donde se meten……

“Super friendly staff, great food and great vibes! We only stayed for one night but they had plenty of activities on offer. The room was very clean however shower is an eco shower so the hot water did run out after a short time ”

“Nunca llegaron a hacer limpieza , nos dieron una habitación que las cámaras rechinaban”

“Good ”

“pretty good overall”

“Well this place is OLD unkept, and over price for the quality. Staff was very professional. Doors broken, locks not working, walls crack and chipped very bad. Furniture were stained and due to city pest control spray that day there was so many bags all over the room. Which they had time to clean since we arrived at 6:00 pm and pest control was before noon ”

“Room was clean and comfortable. Staff was nice, but didn't have our booking logged and needed to verify with management that we could stay despite having the receipt from Expedia. Overall great experience. ”

“Good value for money. Clean room. Strong wifi.”

“They are giving me a different room. ”