Juara Turtle Project

Relax place to stay. Keep up

We had no idea what to expect as we booked last minute without doing any research nor looking at pictures. Also the name, One & Only Desaru, is somewhat non-descript, it doesn't evoke much... This is a 5-star resort, an oasis secluded from the world, large luxurious villas, private beaches and all -- and also, I guess, from paparazzis! That kind of a place. Top, top, top. Will return for sure.

My family like the breakfast, front desk staff serve us during check in and out very good and same as restaurant (breakfast time) very friendly. But the swimming pool on website not expect what we look on that time. haha But, we try to ask extra bed but the staff say cannot because our room too small. and they didn't help us any upgrade room because i with 3 small kids fit at king bed ( the bed size is like queen size bed) we are 5 of us have to squeeze . Friday, i check-in ask for extra towel 2 ( called phone 2 times at front desk) answer but didn't receive. next day going breakfast 5 of us have to share 2 towel and my kids use face towel/ small towel. come back from breakfast i saw housekeeping at corridor and ask towel the staff didn't give but told later they will send. i waited about maybe 15min or more then they send. Thank You!