The door on #122 jams and was extremely difficult to open from the inside when the deadbolt was engaged. Also the guest laundry was so deteriorated as to be almost unusable.
William
於 2024 年 3 月住了 5 晚
2/10 很差
Rolando
商務旅客
2024年4月4日
不滿:職員與服務和設施服務
Terrible experience!!!!!!
I got to the SureStay hotel in Somora, TX at 1:05am and nobody answered the ringbell, phonecalls and my loud hard knocking on doors and windows!!!
I spent easily 25 min waiting while insisting and had to leave very upset!!!!
As a frecuent expedia customer I expect my $116 dlls back immediately!!!!!
I habe videos and pictures to prove nobody took care of me.
Thank you
Rolando
於 2024 年 4 月住了 1 晚
4/10 欠佳
Maggie
2024年3月24日
讚好:整潔度
不滿:住宿狀況
Maggie
於 2024 年 3 月住了 1 晚
6/10 一般
Andrea
家人同遊
2024年3月10日
不滿:設施服務和住宿狀況
So, this is under best western allegedly. We were sent to a room which hadn’t been cleaned thoroughly. Like, the bed had no sheets! The breakfast was interesting- my partner said oatmeal and central tasted bad. Muffins were fine. They have made to order eggs, which could be nice, but is interesting
Andrea
於 2024 年 3 月住了 1 晚
6/10 一般
Stephen
家人同遊
2024年1月21日
讚好:整潔度和職員與服務
The staff was very nice. The photos are not representative of the property. First glance of our room noticed that there were not any pictures and the holes were haphazardly spackled. This was not a big deal, just strange. The furnishing were old and worn and there appeared to be a TV missing as the couch faced a blank wall. It was a strange layout, like it was an afterthought for it to be a "suite".
The biggest reason for a 3 was the bed. The king mattress was terrible. It sank toward the middle and was terribly uncomfortable.
With this said the room served its purpose, a place to spend the night and move on. This is why it received an average rating. It was not terrible but definitely not great.
It was not worth the price though and we would look for other accommodations next time we are in town.
Stephen
於 2024 年 1 月住了 1 晚
10/10 優異
Jennifer
2024年1月11日
讚好:整潔度、職員與服務和客房舒適度
Great breakfast!
Hotel is an older hotel. It is very clean and located with in easy walking distance to several restaurants. Staff is very friendly and helpful. It even includes a breakfast with cooked to order eggs, bacon or sausage or made to order breakfast burritos along with the usual hotel fare. That was such a nice surprise and treat!
We will definitely be back to this charming hotel.
Jennifer
於 2024 年 1 月住了 1 晚
8/10 不錯
Rebekah
2024年1月9日
讚好:整潔度、職員與服務和設施服務
The room was large and great for a family. It would have been nice to have sufficient bedding for the pull out couches in the room. Also, the parking lot was not well lit. Otherwise it was great
Rebekah
於 2023 年 12 月住了 1 晚
4/10 欠佳
Bruce
2024年1月5日
Bruce
於 2023 年 12 月住了 1 晚
6/10 一般
Edwin (El Paso)
家人同遊, 親子同遊, 伴侶同遊
2024年1月2日
讚好:職員與服務
不滿:住宿狀況
Overall it was ok. I didn’t like that the bathtub had hairs and it wasn’t draining properly. The room needs a little bit of maintenance and it needs to be updated overall. If you are looking to just spend the night it’s ok.