「Our stay in Maui ended up being lovely, but the check-in process was an absolute nightmare. When we arrived, we were told that our booking was a scam and that there was no reservation under our name. After spending a long time on the phone with Expedia, they arranged an alternative property but insisted we would need to pay the original rate and they would cover the difference. We explained that the hotel had already charged us, but Expedia claimed the hotel shouldn’t have charged anything until...
「Our stay in Maui ended up being lovely, but the check-in process was an absolute nightmare. When we arrived, we were told that our booking was a scam and that there was no reservation under our name. After spending a long time on the phone with Expedia, they arranged an alternative property but insisted we would need to pay the original rate and they would cover the difference. We explained that the hotel had already charged us, but Expedia claimed the hotel shouldn’t have charged anything until...
Jacob