室外泳池;躺椅

毛伊島海灘酒店的評價

3 out of 5
毛伊島海灘酒店
170 W Kaahumanu Avenue, Kahului, HI

評價

7.0

不錯

10 分評分,優異;1009 則評價中有 301 則" "
8 分評分,不錯;1009 則評價中有 230 則" "
6 分評分,一般;1009 則評價中有 225 則" "
4 分評分,欠佳;1009 則評價中有 143 則" "
2 分評分,很差;1009 則評價中有 110 則" "

7.2/10 

整潔度

7.8/10 

職員與服務

6.6/10 

設施服務

6.6/10 

住宿狀況

7.2/10 

環保程度

評價

2/10 很差

Peizhen

親子同遊
不滿:整潔度和職員與服務
We booked for three nights, and we had to change the room the next day. It was too bad. There were ants and even cockroaches in the room, which affected our mood too much.
於 2023 年 3 月住了 1 晚
Tanya Norton 於 2023年3月22日的回應
Aloha, Mahalo for your feedback and for staying at the Maui Beach Hotel. We apologize for the inconvenience caused with your accommodations. We will definitely work on areas mentioned for better servicing.

6/10 一般

francisco

於 2024 年 5 月住了 1 晚
Minnie Pahuwai 於 2024年5月4日的回應
Thank you for your feedback.

10/10 優異

Amanda

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Minnie Pahuwai 於 2024年5月4日的回應
Thank you for taking the time to share your review with us. We're glad you enjoyed your stay with us. It was our pleasure to have you as our valued guest. Mahalo!

8/10 不錯

BALTAZAR MACAGBA

讚好:整潔度、職員與服務和住宿狀況
Good location, near to everything but published price by Expedia of the hotel do not include amenities, taxes and parking. Price was a lot higher at the time of check in.
於 2024 年 4 月住了 4 晚
Minnie Pahuwai 於 2024年5月1日的回應
Thank you for your review. We appreciate your business and hope to see you again soon. Mahalo

10/10 優異

Katherine (Kapaa)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location and easy to get to everything
於 2024 年 4 月住了 1 晚
Tanya Norton 於 2024年4月29日的回應
Aloha Katherine, thank you for sharing your valuable feedback with us! We're happy to hear you enjoyed your overall experience here at the Maui Beach Hotel. Mahalo Nui Loa for staying with us and we hope to welcome you back very soon!

2/10 很差

KEVIN

家人同遊
不滿:整潔度、設施服務和住宿狀況
Ant infested rooms
於 2024 年 4 月住了 1 晚
Minnie Pahuwai 於 2024年4月27日的回應
Thank you for bringing this matter to our attention. We apologize for the inconvenience it has caused you. We are committed to improving this area.

8/10 不錯

Carrie

家人同遊, 親子同遊
讚好:職員與服務和設施服務
Very noisy, no soundproofing in rooms. Staff was friendly, most areas very clean, great beach.
於 2024 年 4 月住了 1 晚
Minnie Pahuwai 於 2024年4月26日的回應
Thank you for bringing this matter to our attention. We apologize for the inconvenience it has caused you. We are committed to improving this area.

8/10 不錯

Guillermo.

於 2024 年 4 月住了 1 晚
Minnie Pahuwai 於 2024年4月25日的回應
Thank you for your review. We appreciate your business and hope to see you again soon. Mahalo.

10/10 優異

Dayton

寵物同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Parking was an issue when the banquet hall was being used
於 2024 年 4 月住了 3 晚
Minnie Pahuwai 於 2024年4月23日的回應
Thank you for informing us about the parking issue that caused inconvenience. We will take the necessary steps to address the problem in the areas you mentioned.

2/10 很差

Kimberly

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
My husband and 2 kids booked this hotel for one night and it’s been the worst ever!! There was small roches everywhere in the room one even got on my husbands leg it was the worst!! I do not recommend at all!
於 2024 年 4 月住了 1 晚
Tanya Norton 於 2024年4月22日的回應
Aloha Kimberly, your feedback is important to us, and we sincerely apologize for the conditions of the room and the issues found. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. Here at the Maui Beach Hotel, we continuously strive to meet our guest's needs and expectations. We hope that you will allow us to serve you once again for a better experience. Kind regards,

6/10 一般

Amanda &

伴侶同遊
不滿:住宿狀況
Pictures do not represent facilities accurately. Very dated lighting in hallways - would be better suited to call it a Motel instead of a Hotel. Could hear everything happening in the hallway and people blasting music. Staff was friendly.
於 2024 年 4 月住了 2 晚
Tanya Norton 於 2024年4月22日的回應
Aloha Amanda, thank you very much for your candid review of your recent stay at the Maui Beach Hotel. Our sincerest apologies for any inconvenience this may have caused. Your feedback is critical to us as we strive to improve for better service overall. We hope to have the pleasure of welcoming you back to the Maui beach hotel for a better experience. Mahalo

8/10 不錯

Joanne

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Tanya Norton 於 2024年4月22日的回應
Aloha Joanne, thank you for sharing your valuable feedback with us! We're happy to hear you enjoyed your overall experience here at the Maui Beach Hotel. Mahalo Nui Loa for staying with us and we hope to welcome you back very soon!

6/10 一般

Dale

伴侶同遊
讚好:職員與服務和住宿狀況
Close to airport. Staff friendly, but building tired. Our room did not look like the ad but it was only for one night.
於 2024 年 4 月住了 1 晚
Minnie Pahuwai 於 2024年4月19日的回應
Thank you for sharing your feedback. We apologize for your experience. We strive to provide exceptional service. Fell short of your expectations. Thank you for letting us know.

6/10 一般

Julio Batista

讚好:整潔度
Have not spots available to parking the car.
於 2024 年 4 月住了 2 晚
Tanya Norton 於 2024年4月18日的回應
Aloha Julio, thank you very much for your candid review of your recent stay at the Maui Beach Hotel. Our sincerest apologies for any inconvenience this may have caused. Your feedback is critical to us as we strive to improve for better service overall. We hope to have the pleasure of welcoming you back to the Maui beach hotel for a better experience. Mahalo

6/10 一般

Panapasa (Oakland)

於 2024 年 4 月住了 4 晚
Tanya Norton 於 2024年4月18日的回應
Aloha Panapasa, thank you very much for your candid review of your recent stay at the Maui Beach Hotel. Our sincerest apologies for any inconvenience this may have caused. Your feedback is critical to us as we strive to improve for better service overall. We hope to have the pleasure of welcoming you back to the Maui beach hotel for a better experience. Mahalo

6/10 一般

Dave

伴侶同遊
不滿:整潔度和住宿狀況
The property shows a lack of maintenance. Carpet is worn. Walls are dented. Very limited parking.
於 2024 年 4 月住了 1 晚
Tanya Norton 於 2024年4月16日的回應
Aloha Dave, thank you for sharing your experience with us. We sincerely apologies for any inconvenience you may have experienced during your stay. We will work hard to improve in all areas that you have mentioned in your review. Mahalo,

10/10 優異

Jeffrey

讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel was amazing. It gave what it needed to give. And the staff was awesome.
於 2024 年 4 月住了 1 晚
Tanya Norton 於 2024年4月16日的回應
Aloha Jeffrey, thank you for sharing your valuable feedback with us! We're happy to hear you enjoyed your overall experience here at the Maui Beach Hotel. Mahalo Nui Loa for staying with us and we hope to welcome you back very soon!

4/10 欠佳

Jean

不滿:整潔度、設施服務和住宿狀況
The property and furnishings were old, and didn't look like anything in the pictures provided.
於 2024 年 4 月住了 5 晚
Minnie Pahuwai 於 2024年4月14日的回應
Thank you for sharing your feedback. We apologize for your experience. We strive to provide exceptional service. Fell short of your expectations. Thank you for letting us know.

10/10 優異

ELI

伴侶同遊
It is very old in appearance and feel. The staff is very helpful but the hotel needs a face lift. For instance, the wicker on the desk chair has holes and webbing that is in shambles.
於 2024 年 4 月住了 1 晚
Minnie Pahuwai 於 2024年4月13日的回應
Thank you for your review. We appreciate your business and hope to see you again soon. Mahalo.

6/10 一般

Terry

讚好:職員與服務
於 2024 年 4 月住了 1 晚

6/10 一般

Donna (Loranger)

家人同遊
讚好:職員與服務
不滿:住宿狀況
Staff was very helpful and friendly! The outside courtyard was absolutely beautiful! The outside grounds were well kept. The carpet inside the halls and rooms was not clean, we were uncomfortable going without footwear.
於 2024 年 4 月住了 3 晚
Minnie Pahuwai 於 2024年4月9日的回應
Aloha Donna, Mahalo for your review. We apologize for the inconvenience with your room and are glad our team was able to assist you.

10/10 優異

Samuel

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Only got to stay one night because we were leaving for a cruise but I wish we could have stayed longer! Beautiful views! Very nice staff!
於 2024 年 3 月住了 1 晚
Minnie Pahuwai 於 2024年4月5日的回應
Aloha Samuel, Thank you for taking the time to share your review with us. We're glad you enjoyed your stay with us. It was our pleasure to have you as our valued guest. Mahalo!

2/10 很差

Kokila

不滿:整潔度、職員與服務、設施服務和住宿狀況
Very dirty, hallway carpets smelled like urine n stains...very bad service, had to request for room service everyday explicitly.poor quality. Not maintained well. Waste of money.
於 2024 年 3 月住了 3 晚
Minnie Pahuwai 於 2024年3月30日的回應
We apologize that your accommodations were not to your standards. We will work hard with our team to make improvements in the areas that you have shared with us. Thank you for letting us know!

10/10 優異

jung

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Safe, quiet
Tanya Norton 於 2024年3月27日的回應
Aloha Jung, thank you for sharing your valuable feedback with us! We're happy to hear you enjoyed your overall experience here at the Maui Beach Hotel. Mahalo Nui Loa for staying with us and we hope to welcome you back very soon!

10/10 優異

Rosalind K

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, easy parking. nice room
於 2024 年 3 月住了 1 晚
Tanya Norton 於 2024年3月24日的回應
Aloha Rosalind, thank you for sharing your valuable feedback with us! We're happy to hear you enjoyed your overall experience here at the Maui Beach Hotel. Mahalo Nui Loa for staying with us and we hope to welcome you back very soon!

4/10 欠佳

Rachael

不滿:整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
Minnie Pahuwai 於 2024年3月22日的回應
Thank you for sharing your feedback. We apologize for your experience. We strive to provide exceptional service. Fell short of your expectations. Thank you for letting us know.

2/10 很差

Boyd

伴侶同遊
不滿:設施服務和住宿狀況
It was an ok hotel for $150 but I paid close to $500. Poorly represented in the advertising. Initial room assignment was an upgraded room after booking to ensure an ocean view. It was a first floor room facing the parking lot. The checkin girl said the it was “shown as an ocean view in our system”.Won’t be going there again.
於 2024 年 3 月住了 1 晚
Tanya Norton 於 2024年3月21日的回應
Aloha Boyd, thank you for sharing your experience with us. We sincerely apologies for any inconvenience you may have experienced during your stay. We will work hard to improve in all areas that you have mentioned in your review. Mahalo,

6/10 一般

Galina

Property is warned down.
於 2024 年 3 月住了 1 晚
Tanya Norton 於 2024年3月20日的回應
Aloha Galina, thank you for sharing your experience with us. We sincerely apologies for any inconvenience you may have experienced during your stay. We will work hard to improve in all areas that you have mentioned in your review. Mahalo,

10/10 優異

Jonathan

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Tanya Norton 於 2024年3月20日的回應
Aloha Jonathan, thank you for sharing your valuable feedback with us! We're happy to hear you enjoyed your overall experience here at the Maui Beach Hotel. Mahalo Nui Loa for staying with us and we hope to welcome you back very soon!

2/10 很差

Kathy

商務旅客
讚好:職員與服務
The bed was awful. I would guess very old. Room was very small and was on a very busy street.
於 2024 年 3 月住了 1 晚
Tanya Norton 於 2024年3月18日的回應
Aloha Kathy, thank you for sharing your experience with us. We sincerely apologies for any inconvenience you may have experienced during your stay. We will work hard to improve in all areas that you have mentioned in your review. Mahalo,

4/10 欠佳

Kajal

伴侶同遊
Bugs, staff, Carpet, Room and wash room. Did not like the property.
於 2024 年 3 月住了 2 晚
Tanya Norton 於 2024年3月17日的回應
Aloha Kajal, thank you for sharing your experience with us. We sincerely apologies for any inconvenience you may have experienced during your stay. We will work hard to improve in all areas that you have mentioned in your review. Mahalo,

8/10 不錯

Lani

家人同遊
讚好:職員與服務、設施服務和住宿狀況
Our feet were black after walking around inside our room.
於 2024 年 3 月住了 1 晚
Tanya Norton 於 2024年3月17日的回應
Aloha Lani, thank you for taking the time to share your review. Your feedback is critical to us, and it will be a valuable tool as we make changes to enhance our guest experience. We sincerely apologize for any inconvenience this may have caused, and we hope to welcome you back soon! Mahalo,

6/10 一般

Matthew

不滿:職員與服務
Very misleading in advertising about where the property is located and what it actually looks like.
於 2024 年 3 月住了 1 晚
Tanya Norton 於 2024年3月13日的回應
Aloha Matthew, thank you very much for your candid review of your recent stay at the Maui Beach Hotel. Our sincerest apologies for any inconvenience this may have caused. Your feedback is critical to us as we strive to improve for better service overall. We hope to have the pleasure of welcoming you back to the Maui beach hotel for a better experience. Mahalo

6/10 一般

Christopher

家人同遊
讚好:整潔度和職員與服務
The hotel was adequate. This certainly wasn't worth the money we ended up paying for one night after booking 2 months in advance. The Good - the rooms were clean, had the basic amenities you need and the outside of the hotel in the grassy courtyard was pretty. The restaurant was decent and the staff were courteous especially the shuttle driver. The bad - over priced for what you get. The hotel is very dated and dingy. That includes the hallways right into the rooms. The beds were just adequate. The breakfast though basic, was cold... the eggs, meat, pancakes, etc. The bottom line is this hotel would be recommended if their pricing was inline with what they offer and unfortunately this time it was over priced.
於 2024 年 3 月住了 1 晚
Tanya Norton 於 2024年3月13日的回應
Aloha Christopher, thank you very much for your candid review of your recent stay at the Maui Beach Hotel. Our sincerest apologies for any inconvenience this may have caused. Your feedback is critical to us as we strive to improve for better service overall. We hope to have the pleasure of welcoming you back to the Maui beach hotel for a better experience. Mahalo

10/10 優異

Jim

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Quiet
於 2024 年 3 月住了 2 晚
Tanya Norton 於 2024年3月11日的回應
Aloha Jim, thank you for sharing your valuable feedback with us! We're happy to hear you enjoyed your overall experience here at the Maui Beach Hotel. Mahalo Nui Loa for staying with us and we hope to welcome you back very soon!

6/10 一般

Sandra

家人同遊
讚好:職員與服務
.
於 2024 年 2 月住了 1 晚
Tanya Norton 於 2024年3月5日的回應
Aloha Sandra, thank you very much for your candid review of your recent stay at the Maui Beach Hotel. Our sincerest apologies for any inconvenience this may have caused. Your feedback is critical to us as we strive to improve for better service overall. We hope to have the pleasure of welcoming you back to the Maui beach hotel for a better experience. Mahalo

6/10 一般

Marrie

於 2024 年 3 月住了 1 晚
Minnie Pahuwai 於 2024年3月9日的回應
Thank you for sharing your feedback. We apologize for your experience. We strive to provide exceptional service. Fell short of your expectations. Thank you for letting us know.

6/10 一般

Theresa (Las Vegas)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good place
於 2024 年 2 月住了 2 晚
Minnie Pahuwai 於 2024年3月2日的回應
Thank you for your review. We appreciate your business and hope to see you again soon. Mahalo.

10/10 優異

Joanne Kuuipo

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Nice property
於 2024 年 2 月住了 1 晚
Tanya Norton 於 2024年2月25日的回應
Aloha Joanne, thank you for sharing your valuable feedback with us! We're happy to hear you enjoyed your overall experience here at the Maui Beach Hotel. Mahalo Nui Loa for staying with us and we hope to welcome you back very soon!

8/10 不錯

Edward (Brentwood)

伴侶同遊
讚好:設施服務
Bad parking not enough
於 2024 年 2 月住了 7 晚
Minnie Pahuwai 於 2024年2月23日的回應
Thank you for bringing this matter to our attention. We apologize for the inconvenience it has caused you. We are committed to improving this area.

8/10 不錯

Russell

家人同遊
讚好:整潔度和職員與服務
Great staff clean room.
於 2024 年 1 月住了 1 晚
Tanya Norton 於 2024年2月20日的回應
Aloha Russell, thank you for sharing your valuable feedback with us! We're happy to hear you enjoyed your overall experience here at the Maui Beach Hotel. Mahalo Nui Loa for staying with us and we hope to welcome you back very soon!

6/10 一般

Larry

家人同遊, 商務旅客
不滿:整潔度、設施服務和住宿狀況
Over priced and they charge you for parking and resort tax after we already paid it on the sight. The room wasn’t that clean and we were in the room father street and had a hard time sleeping due to road noise. Roach in the bathroom and the tub was not clean at all. Don’t recommend this place and rather have slept in my car.
於 2024 年 2 月住了 1 晚
Tanya Norton 於 2024年2月18日的回應
Aloha Larry, thank you for sharing your experience with us. We sincerely apologies for any inconvenience you may have experienced during your stay. We will work hard to improve in all areas that you have mentioned in your review. Mahalo,

10/10 優異

Karen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice place to stay on the beach and close to the airport
於 2024 年 2 月住了 1 晚
Tanya Norton 於 2024年2月15日的回應
Aloha Karen, thank you for sharing your valuable feedback with us! We're happy to hear you enjoyed your overall experience here at the Maui Beach Hotel. Mahalo Nui Loa for staying with us and we hope to welcome you back very soon!

10/10 優異

Blake

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Close to airport, with free shuttle service; friendly. Helpful staff.
於 2024 年 2 月住了 1 晚
Tanya Norton 於 2024年2月15日的回應
Aloha Blake, thank you for sharing your valuable feedback with us! We're happy to hear you enjoyed your overall experience here at the Maui Beach Hotel. Mahalo Nui Loa for staying with us and we hope to welcome you back very soon!

4/10 欠佳

Kristine Karren

不滿:職員與服務、設施服務和住宿狀況
Customer service is bad. Front desk staff are not welcoming and not attentive to incoming guest. We overheard staff talking to each other about other people while attending to us. The place looks old, it needs upgrade. Parking is not free. It is “first come first serve”.The location is ok. It is close to malls and convenient stores. You get what you paid for.
於 2023 年 12 月住了 3 晚
Tanya Norton 於 2024年2月13日的回應
Aloha Kristine, thank you for taking the time to share your review with us. Your feedback is vital! It will be a valuable tool as we make changes to enhance our guest experience. We sincerely apologize for any unfortunate events you went through, and we hope to welcome you once again in hopes of a better experience. Mahalo,

6/10 一般

Michael

家人同遊
Staff was helpful
於 2024 年 2 月住了 2 晚
Minnie Pahuwai 於 2024年2月17日的回應
Thank you for your genuine review. We are so proud that you received such outstanding service from our incredible team! It would be an absolute pleasure to welcome you back to the Maui Beach Hotel. Best regards,

6/10 一般

Aileen

讚好:職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Tanya Norton 於 2024年2月14日的回應
Aloha Aileen, thank you very much for your candid review of your recent stay at the Maui Beach Hotel. Our sincerest apologies for any inconvenience this may have caused. Your feedback is critical to us as we strive to improve for better service overall. We hope to have the pleasure of welcoming you back to the Maui beach hotel for a better experience. Mahalo

4/10 欠佳

James Reid

伴侶同遊
Rooms were clean and that’s about it. Prepaid in advance and then when I checked in they told me I owed another $70 for the resort fee. I had the do not disturb sign on the door and they still called my room at 9:30 in the morning saying that maintenance was trying to get in my room. It turned out that all they were doing was replacing the phone in the room. This was something that could have been done after I checked out. What is the point of a do not disturb sign if your staff are still going to disturb you in the morning? I will not be returning, it was not worth the money.
於 2024 年 2 月住了 2 晚
Tanya Norton 於 2024年2月12日的回應
Aloha James, thank you very much for your candid review of your recent stay at the Maui Beach Hotel. Our sincerest apologies for any inconvenience this may have caused. Your feedback is critical to us as we strive to improve for better service overall. We hope to have the pleasure of welcoming you back to the Maui beach hotel for a better experience. Mahalo

8/10 不錯

Lori

讚好:整潔度、職員與服務和住宿狀況
Stayed a single night before leaving. Close to airport, shopping, a great fish restaurant. They have a shuttle to the airport, nice view of the bay, rooftop pool. It’s all good. It’s a little dated, but that’s ok.
於 2024 年 2 月住了 1 晚
Tanya Norton 於 2024年2月13日的回應
Aloha Lori, thank you for sharing your valuable feedback with us! We're happy to hear you enjoyed your overall experience here at the Maui Beach Hotel. Mahalo Nui Loa for staying with us and we hope to welcome you back very soon!

10/10 優異

Naveed

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good hotel, close to the airport. They’ve shuttle to the airport every hour. Helpful staff.
於 2024 年 2 月住了 1 晚
Tanya Norton 於 2024年2月12日的回應
Aloha Naveed, thank you for sharing your valuable feedback with us! We're happy to hear you enjoyed your overall experience here at the Maui Beach Hotel. Mahalo Nui Loa for staying with us and we hope to welcome you back very soon!