Kaidan-in Temple

Staff is friendly and helpful. For example, I needed help to make dinner reservations but I don't speak Japanese and I do not know how to dial the local number but front desk was nice enough to help. Much better than other hotels in Japan that I stayed at. The area has many shopping streets and a short walk to malls and restaurants. The breakfast can get busy though and the line-up for coffee can be ridiculous as there is only one coffese machine. All in all, it is clean, convinenent, and friendly. I will be back.

Well kept facility Clean Check in smoothly Can provide free coffee

The blanket is smelly and the beds are very small. The room is not possible to accommodate 8 adults and 4 kids as indicated ( only 2 queen sized beds and 4 small sized single beds). Besides, only one toilet and washroom was available. It took hours for us to take term bathing every night. Check in is very uneasy. The check-in ID was incorrect, and the operator can hardly communicate in English. Tissue ran out on the second day, but no refill was available. Don’t know how to dump the garbage, and no instruction. Our garbage bin was full for the whole time. We stayed fours nights with 6 adults and 4 kids. It was very crowded and uncomfortable. This room is extremely over-priced, given the space, zero facility and no refill or cleaning on everything. Disappointing!