Aside from seeing an erupting volcano, this condo was our kids' favorite part of the Big Island. The views from the two lanais were gorgeous, and as beautiful as they look in the photos. The beds were comfortable, the kitchen was supplied with all the dishes, pots, and pans you could need, and the larger property is lushly landscaped with a very nice pool. There is no a/c, but there are ample fans in all of the rooms. With fans on and windows open (there are screens), we were quite comfortable sleeping. Listening to the surf at night was so soothing.
Communication was very good. When the unit was ready early, they called us while we were still collecting our bags at the airport to let us know that we could check in early, if we wished.
It was a lovely stay, and we would book it again and recommend it to our friends.