Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was somewhat dirty.
I was somewhat unhappy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We stayed in this Resort in it's early days and again some years later and enjoyed it immensely. Unfortunately there has been very little attempt at renovating since that time. The photo depicting the Unit is not what the property looks like now. Overgrown weeds, rubbish, paint peeling off the building walls both inside and out. It was horrible. The four electric hot plates were all rusted and did not look safe to use, the sink taps had the paint peeling off and slowly oozed water, the plumber came to stop an oozing tap (s) in the bathroom, there was no ceiling light in the lounge area so it was impossible to read, the standard lamp only had one globe working and the maintenance lady said she would try to get us a second one but it never turned up along with someone to fix the curtains so that they didn't gape and allow privacy from pool users, only one outside chair for two guests and the table was nearly eaten through with rust and then the bathroom fan ceased to work and the bathroom is only a very small room. A coat of paint on a few walls does not hide peeling paint and we still wonder about the six garbage bags stored in the shelving in the two bedrooms?? It looked like scrunched up linen - clean or dirty?? who knows?? No spa available, washing machines and dryers broken down, no one gave us a Census Form but luckily the Resort Office took pity on us and gave us one - but they were only given a small number for their guests booking direct through them. Resort run down, no maintenance and the Ray White 4 and a 1/2 star rating on Unit 106 is blatantly misleading and they should not be allowed to advertise in this manner. I spoke to them twice about this but no one seemed to think it mattered. Ray White were asked about the Unit initially when the property we had booked through them was damaged in the cyclone and the description given did not match that which was delivered. Do these people even know the product that hey are selling? Deeply, deeply disappointed!!