住宿正面

班傑明渡假村的評價

2.5 out of 5
班傑明渡假村
83 Moo 3, Rimhad Road, Kamala, Phuket

評價

5.8
10 分評分,優異;86 則評價中有 12 則" "
8 分評分,不錯;86 則評價中有 16 則" "
6 分評分,一般;86 則評價中有 25 則" "
4 分評分,欠佳;86 則評價中有 15 則" "
2 分評分,很差;86 則評價中有 18 則" "

5.6/10 

整潔度

6.6/10 

職員與服務

4.4/10 

設施服務

4.8/10 

住宿狀況

5.2/10 

環保程度

評價

10/10 優異

mila

於 2024 年 3 月住了 3 晚

10/10 優異

Maria

於 2024 年 2 月住了 3 晚

8/10 不錯

真實旅客

讚好:職員與服務
不滿:整潔度和住宿狀況
Meh
Väldigt fint läge med stranden precis utanför men rummet var lite halv tråkigt. Vattnet slutade fungera efter 5 minuter, men de var ganska snabba på att åtgärda det.
於 2024 年 2 月住了 2 晚

4/10 欠佳

Mikael

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚

6/10 一般

Juhani

不滿:住宿狀況
Sijainti oli hyvä.Henkilokunta miellyttävä.Huoneita voisi päivittää.
於 2024 年 1 月住了 13 晚

4/10 欠佳

murielle

家人同遊
不滿:住宿狀況和客房舒適度
Très déçus !!
Décevant !! Salle de bain plus que sommaire !! Pas de restaurant mais un semblant de snack très cher pour la Thaïlande !! Impossible de dormir avec la climatisation car beaucoup beaucoup trop bruyante !! Selon la chambre que l’on vous attribue vous avez un mur à un mètre de votre balcon !!!
於 2024 年 1 月住了 5 晚
Ben 於 2024年1月22日的回應
We are sorry to hear that you didn’t enjoy your stay. However, you didn’t book our sea-view room, which faces the beach directly. You wanted to upgrade to a sea-view room for free. We couldn’t accept your request. In the future, we would be very happy to assist you with booking and choosing the right room type for you. We highly recommend you to book our Sea-view room next time. Thank you for staying with us.

10/10 優異

Hans

多人同遊
讚好:整潔度、職員與服務和客房舒適度
Väldigt nöjd :-)
Prisvärt hotell nära stranden, även om det var lite slitet så var det fullt funktionellt. Trevlig och mycket serviceinriktad personal!
於 2024 年 1 月住了 2 晚
Ben 於 2024年1月18日的回應
Thank you for your kind review. We are looking forward to welcoming you again.

6/10 一般

Herbert

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Gute Lage mit hörbarem Nachtleben
Das Hotel liegt angenehm nahe am Strand, allerdings sind auch Nacht-Bars in der Nähe, welche bis lange in die Nacht laute Musik ertönen lassen. Tagsüber hatte ich eine Baustelle im Hotel und es hämmerte und bohrte durchgehend. Vielleicht nur Pech, aber an sich störend, wenn man nicht mal tagsüber seine Ruhe findet. Im goßen und ganzen jedoch empfehlenswert, wenn man mit Lärm ein bisschen umgehen kann ...
於 2024 年 1 月住了 3 晚

4/10 欠佳

Caren

家人同遊
不滿:整潔度、設施服務和住宿狀況
Do not book this property. It is infested with cockroaches and you will not get a refund. Expedia is to blame because they see the bad reviews but still keep this accommodation on their website. It’s not a hotel and it most definitely is not a hotel. It’s rooms on the beach that are in a very bad state of disrepair. Kamala beach is beautiful and the accommodation is in the best area of Kamala beach. But probably the worst accommodation in Thailand. Staff we absolutely lovely and helpful. This is a very honest review.
Ben 於 2024年1月18日的回應
We are very sorry you didn’t enjoy your stay. Our housekeeper and head of housekeeper check every room for hygiene quality and we didn’t find any cockroaches or other problem with your room. However, if encounter any problem during your next stay, please let us know, we will fix it promptly. Thank you

4/10 欠佳

Caren

家人同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
The Benjamin “resort” is a hostel. Please only book this if you are looking for the most basic accommodation. It is in an extreme state of disrepair, however the staff keep the rooms as clean as they can & it is not dirty. The staff are very friendly. The location is right on Kamala beach. There are great restaurants at the back and front of the hotel. It is the best location. However as stated above it is budget accommodation and expect to see cockroaches. You may ask why I ended up there. Well we booked an apartment’s on the Expedia app 1 year ago. It was transferred over to their sister company VRBO. The host did not turn up so we had to hurriedly find accommodation because Expedia left us stranded in Thailand. We had no where to go. We original booked 4* accommodation and we had to book quickly or else we would have been on the street. We didn’t read the reviews and we ended up at Benjamin. Every day people came in screaming at staff and demanding a refund. YOU WILL NOT BE GIVEN A REFUND. This is not the hotels fault. This is Expedias fault. Expedia can see the terrrible feedback on Benjamin but still keep the hotel on their site. They can easily remove but they rather keep it and gain profit from commission. Expedia has become a very unscrupulous company. I have used for over 20 years. After this trip I will never use Expedia again.
Ben 於 2024年1月18日的回應
We are very sorry you didn’t enjoy your stay. Our housekeeper and head of housekeeper check every room for hygiene quality and we didn’t find any cockroaches or other problem with your room. However, if encounter any problem during your next stay, please let us know, we will fix it promptly. Thank you

2/10 很差

katrine maja

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Det lignede slet ikke billederne, det var slidt og ulækkert. Toilettet løb og der var dyr i vasken. Der var larm hele natten fra gæster og deres gæster der kom hjem.
於 2024 年 1 月住了 1 晚

8/10 不錯

John

家人同遊
讚好:整潔度和職員與服務
They are in the process of upgrading rooms so our room did not have a wardrobe or safe. While we were there they installed a shelf in the bathroom. We were on the forth floor and had a balcony/patio with a nice view of the beach. We would stay there again.
於 2023 年 12 月住了 4 晚

2/10 很差

Rob

不滿:設施服務和住宿狀況
I booked a room with a sea view, what I got was a completely different room with a building wall view. This was very disappointing as it was my first time in Thailand and I wanted to wake up to a sea view. The room, bed, bathroom etc was all looking different from the pictures advertised. I want a full refund please.
於 2023 年 12 月住了 1 晚

6/10 一般

Lotta

讚好:客房舒適度
不滿:整潔度和職員與服務
Billigt och ok hotell… ligger precis på stranden så sea view är värt pengarna
於 2023 年 11 月住了 2 晚

2/10 很差

Ann-Christine

於 2023 年 3 月住了 9 晚

2/10 很差

Dijana

多人同遊
不滿:整潔度、職員與服務和住宿狀況
If you care for your life, don't book this hellhole.. everything was falling apart, awfule smell and everything dirty, even bed sheets. And ofcourse, cockroach a size of a men's hand..no jocking..we didn't stay there, we check out in the middle of the night to find somewhere to sleep

6/10 一般

Hanna

多人同遊
讚好:職員與服務和客房舒適度
於 2023 年 2 月住了 3 晚

6/10 一般

Rune

於 2023 年 1 月住了 7 晚

8/10 不錯

Francois

讚好:整潔度、職員與服務和客房舒適度
Vieille hôtel mais directement sur la plage
Directement sur la plage Unique pour le prix
於 2023 年 2 月住了 1 晚

6/10 一般

Stella

多人同遊
讚好:職員與服務
Backpackers hotel
Eenvoudig, meer een backpackers hotel. Voor het geld wat je betaald kan het wel
於 2023 年 1 月住了 20 晚

10/10 優異

Susanne

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Budgethotell med perfekt läge och skön säng 😊
Benjamin Resort är ett i mina ögon budgethotell, men rummen är rena och det ligger så fantastiskt bra till alldeles vid Kamala Beach. Rummen är lite slitna och handfatet lagat med 10 tuber plasticpadding, men det funkar 😂 Vi hade special balkong Room och tyvärr var det fullbokat efter våra 3 nätter, så vi var tvungna att flytta till annat hotell. Men vi har bokat igen om 3 dagar och kommer förmodligen stanna 5 veckor.
於 2023 年 2 月住了 3 晚

4/10 欠佳

Per

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 15 晚

4/10 欠佳

Johnny

不滿:住宿狀況
於 2023 年 1 月住了 1 晚

4/10 欠佳

Olivia

讚好:職員與服務
不滿:住宿狀況和客房舒適度
於 2023 年 1 月住了 1 晚

8/10 不錯

Bartolome

於 2023 年 1 月住了 3 晚

4/10 欠佳

David

於 2023 年 1 月住了 4 晚

10/10 優異

Darien

6/10 一般

Kenneth

不滿:住宿狀況
Lite gammalt men kanonläge vid stranden med stor terrass högst upp.
於 2022 年 12 月住了 3 晚

4/10 欠佳

真實旅客

於 2022 年 11 月住了 2 晚

6/10 一般

Reiner

伴侶同遊
Das Badezimmer gehört mal neu gemacht.
於 2022 年 10 月住了 21 晚

10/10 優異

craig

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great location
於 2022 年 5 月住了 4 晚

4/10 欠佳

Bongkotrat

讚好:職員與服務
不滿:整潔度和住宿狀況
มีกลิ้นปัสวะแม้วเหม็นมากแอร์ก็เสียงดัง
於 2022 年 4 月住了 1 晚

8/10 不錯

Bengt-Ola

多人同遊
讚好:職員與服務和客房舒適度
Very good
於 2022 年 1 月住了 2 晚

2/10 很差

walter

不滿:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 2 月住了 4 晚

8/10 不錯

Andrew&Marie (Nimbin)

伴侶同遊
Room, C6 has great views, everything is a bit run down however everything was functional. Clean enough for the age of the property, don’t expect high end and the value for money was great. We enjoyed our stay here!
於 2020 年 3 月住了 4 晚

2/10 很差

真實旅客

不滿:設施服務和住宿狀況
於 2020 年 2 月住了 7 晚

6/10 一般

Susanne

多人同遊
讚好:職員與服務
Slitet med bra läge till stranden
Ganska slitet men AC funkade. Låg nära stranden och de bjöd på väldigt enkel frukost trots att det inte ingick (20-års jubileum). Balkong men med Utsikt på bakgård och AC-utedelen på balkongen. Man får vad man betalar för så helt ok men slitet.
於 2020 年 2 月住了 1 晚

6/10 一般

Charlotte Vibeke

家人同遊
不滿:職員與服務、住宿狀況和客房舒適度
Man får hvad man betaler for, morgenmad var incl. men var toast, smør, og marmelade kaffe og te ikke noget til børn kun hvis man købte juice. Man kunne købe æg og bacon. God beliggenhed.
於 2020 年 2 月住了 2 晚

2/10 很差

Tone

不滿:整潔度和客房舒適度
Ikke å anbefale
Beliggenheten utmerket, rommet ikke rent, ikke bra, men sengene var gode. Frokosten helt forferdelig, men en kunne kjøpe tilleggsprodukter. Kun loff syltetøy og kaffe/tea. Det var skar i omtrent alle kopper og asjetter
於 2020 年 2 月住了 2 晚

6/10 一般

Anne Tegle

家人同遊
讚好:職員與服務
不滿:住宿狀況和客房舒適度
Bra
Hotellet er gammelt med en del skavanker, rommene i første etg. er så som så, men billige. I 2etg. litt bedre.
於 2020 年 1 月住了 15 晚

2/10 很差

Yvonne

多人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Toen we het zagen zijn we gewoon nr een ander hotel gegaan! Schande dat dit word aangeboden!
於 2020 年 1 月住了 14 晚

6/10 一般

Mikhail

於 2019 年 12 月住了 8 晚

6/10 一般

Anonyme (Genève )

家人同遊
讚好:職員與服務
不滿:整潔度
L’emplacement est le seul point extraordinaire, tout y est vétuste et.....pas toujours propre. Mais bon la vue sur la mer nous fait tout oublier, on est en voyage et il ne pas trop perfectionniste
於 2020 年 1 月住了 2 晚

2/10 很差

Will

多人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
FRAUD ALERT
This hotel is completely fraudulent. I am not sure how it is even still on Hotels.com. What you book is very likely not what you will receive. The two rooms that they show in their listing are actual rooms that are in the hotel, however it is unlikely you will be staying in them. Most of the rooms are nowhere near what you are on the site. Think you're getting a nice ocean view? Wrong, you get a view of the side of a building. Think you're getting a double bed to sleep in? Wrong, you're getting 2 twin beds pushed together. Think you're getting a non smoking room? Wrong, you're getting a room that smells like smoke and has a dirty ash tray. Think you're getting a refrigerator? You do, but it's unplugged and probably far away from an outlet. Think you're getting a cabinet for your clothes? Wrong, you're getting a cheap wire shelf . Think you're getting adequate blankets? Wrong. Think you're getting a safe? Wrong. Think you're getting a headboard? Wrong. Think you're getting daily complimentary water? Wrong. Think you're getting a refund after all of this? Wrong. They know that they're a scam, that's why all their rooms are non refundable. We were only there 5 days and in that time we witnessed 3 others try to refund their room because of these reasons. We also witnessed the owner literally choke one of their employees, right in front of us. So if you want all of this at a price $40 higher than it's worth, look no further!
於 2019 年 12 月住了 5 晚

2/10 很差

Homayon

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Omdöme på hotellet
Internet funkar inte Personalen dåligt på engelska Trafiken var hög Nej nej
於 2019 年 12 月住了 2 晚

2/10 很差

真實旅客

不滿:整潔度、職員與服務、設施服務和住宿狀況
Tout les photos poster par ebookers son fauce le hôtel es afro .ebookers le sais , je été oblige de change de hôtel et je perdu 20 jours de location. Je change 3 fois de chambre tout terribles . Aucune action de ebookers
於 2019 年 12 月住了 20 晚

8/10 不錯

Lee

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 3 晚

6/10 一般

真實旅客

讚好:整潔度和職員與服務
於 2019 年 11 月住了 27 晚

4/10 欠佳

Martha

多人同遊
不滿:整潔度、職員與服務和住宿狀況
於 2019 年 11 月住了 3 晚

4/10 欠佳

Patrik

多人同遊
不滿:整潔度、職員與服務和住宿狀況
Kackelakor på rummet
Mycket slitet. Kackelakor på rummet. Men när till stranden.
於 2019 年 11 月住了 3 晚