Thank you for your feedback on your recent stay with us. We are delighted to hear that you enjoyed your 4-day, 3-night visit to our villa and found the Bell app to be user-friendly and convenient. We are pleased that our in-villa dining service and prompt attention to your requests met your expectations. Your appreciation of our breakfast variety and taste is valued. We will certainly consider adding additional beach chairs to enhance the villa experience. We look forward to welcoming you back for your next stay with us.

Hi Suet Yiu,We are thrilled to know that you loved your experience with us. It was truly a pleasure hosting you and your family, and we would love to have the opportunity to welcome you back again soon.Warm Regards,The Bell Team

Dear Choi Han, Thank you for your feedback and we are sorry to learn that you were disappointed with your recent visit to the hotel. Please accept our sincere apologies if any issue occurred to you during your stay. We would very much like to learn more details about it for improvement; please feel free to contact us in case you wish to share your thoughts with us. We take this opportunity to let you know that all review are gratefully received as we strive to ensure that all our guests leave us with lasting positive memories. We are looking forward to hearing from you. Regards, The Bell Management Team

Dear Sai Cheong,Than you for taking your time to give us the feedback during your stay.We apologize for all inconveniences, but we also would like to hear more in detail. If you wish to share more, please don't hesitate to contact us via The Bell website.Best Regards,PalmOperation Executive Manager.

Dear Guest, Warm greetings from The Bell Pool Villa Resort Phuket. Thank you very much for sharing your thoughts with us. We do sincerely apologise for any inconvenience that may have affected your stay. The Government performed some urgent maintenance work on the electricity network what caused this shortcut in all the city. Our Villa Host and Concierge Team did inform all guests some days prior this maintenance work and information letters were set in each villa so that our valuables guests have the time to organise their day in advance. On that particular day, all services remained operational and available. We are looking forward to welcoming you soon again. Regards, Gregoire Cherpillod Executive Assistant Manager

Dear Guest, Warm greetings from The Bell Pool Villa Resort Phuket. Thank you for your review. We hope you understand that, due to the absence of comment on your anonymous review, it is difficult for us to provide any further explanations. We are looking forward to welcoming you soon again. Regards, Gregoire Cherpillod Executive Assistant Manager

Dear Guest, Warm greetings from The Bell Pool Villa Resort Phuket. Thank you for sharing this review with us. We are happy to hear that your second stay at The Bell has fulfilled all your expectations. It is great to know that you have appreciated the calm and relaxing atmosphere of the resort. We are giving a particular attention to our gardens and insects' population around; we are glad to read that you were comfortable in your outdoor private area. We took full note of your information regarding the water and have already taken actions to improve it; thank you for your advice. We are looking forward to welcoming you soon again. Regards, Gregoire Cherpillod Executive Assistant Manager

Dear Guest, Warm greetings from The Bell Pool Villa Resort Phuket. Thank you very much for this review. We are glad to reads that you have enjoyed your stay and, particularly, your private. We do apologise if you encountered some issues with our housekeeping service; please do not hesitate to contact us to share your thoughts about it. We are looking forward to welcoming you soon. Regards, Gregoire Cherpillod Executive Assistant Manager

Dear Guest, Warm greetings from The Bell Pool Villa Resort Phuket. Thank you very much for sharing your review about your experience at The Bell. We are looking forward to welcoming you soon again. Regards, Gregoire Cherpillod Executive Assistant Manager

Dear Kai, Warm greetings from The Bell Pool Villa Resort Phuket. Thank you very much for sharing your experience with us on Expedia. We are glad to read that our In-Villa A la Carte breakfast answered to your expectations; we do, indeed, offer a wide choice of dishes from Asian, Thai, Middle-Eastern and Western inspirations. We do apologise for the smell issue; please be assured that our Management took actions immediately and the problem has been already solved by our Engineering Team. Moreover, sorry if you had to face some misunderstandings with our Villa Hosts and Concierge Team; this does not belong to our standards and the usual service quality we are offering to our valuable guests. We are looking forward to welcoming you again. Regards, Gregoire Cherpillod Executive Assistant Manager

Dear Choong How, Warm greetings from The Bell Pool Villa Resort Phuket. Thank you very much for this kind review. It was a pleasure to have you at the resort. We are looking forward to welcoming you again. Regards, Gregoire Cherpillod Executive Assistant Manager

Dear Wing Keung, Warm greetings from the Bell Pool Villa Resort Phuket. Thank you very much for sharing your delightful review with us. All the Team is more than happy to hear that they have managed to make you stay memorable. Our villas are, indeed, located in a peaceful and quiet area of Kamala what make them ideal for our guests in quest of relaxing and rejuvenating holidays. Thanks, as well, for your comment regarding the water pressure and temperature; our Management Team has already taken actions to solve this issue after seeing your comment. We are looking forward to welcoming you soon again. Regards, Gregoire Cherpillod Executive Assistant Manager

Dear Guest, Warm greetings from the Bell Pool Villa Resort Phuket. Thanks for this amazing review. All the Team was happy to hear they managed to make your stay memorable. We are looking forward to welcoming you soon. Regards, Gregoire Cherpillod Executive Assistant Manager

Dear Chun Man, Warm greetings from The Bell Pool Villa Resort Phuket. Thanks for this great feedback and for having chosen The Bell for your holidays. We are glad to hear that you have enjoyed the layout of our villas with their separated bedrooms to guarantee privacy for big families. Thanks for complimenting our breakfast; we will take into account your remark regarding to improve our services. Please do not hesitate to contact us directly in case you wish to come back to Phuket. We do offer special rates for our returning guests. We are looking forward to welcoming you soon again. Regards, Gregoire Cherpillod Executive Assistant Manager

Dear Guest, Warm greetings from The Bell Pool Villa Resort Phuket. We are delighted to read that your stay at The Bell was a true success. We are, indeed, proving a complimentary shuttle bus and bicycles to reach any sightseeing points in Kamala. As well, a 24/7 taxi service and car rental is available at our lobby. It is great to know that you have appreciated the extensive size of your villa and its private swimming pool. We are looking forward to welcoming you. Regards, Gregoire Cherpillod Executive Assistant Manager

Dear Yvonne, Warm greetings from The Bell Villa Resort Phuket. Thank you very much for your constructive feedback. It is always nice to hear that our "welcoming" and our staff made your experience here a success. Regarding our location, we are, indeed, located in a peaceful and quiet area of Kamala; what makes our resort great when you need to relax. It is away enough from the noise and crowdedness of Patong, but still at a very reasonable driving distance from it (around 15 minutes by taxi). Kamala beach, shops, restaurants and middle-sized shopping markets are all located in Kamala at a 5 minutes drive only from the resort and we do offer a complimentary shuttle bus service to reach all these points. Thanks for your feedback and we looking forward to welcome you there soon again. Regards, Gregoire Cherpillod Executive Assistant Manager

Dear Po King, Warm greetings from The Bell Pool Villa Resort Phuket. Thanks for you feedback and for mentioning our attractive rates and excellent service. Please feel free to contact us if you plan to come back to see us; we do offer special rates for our dear returning guests. Regards, Gregoire Cherpillod Executive Assistant Manager

Dear Guest, Thank you for taking the time to leave this review! Kind regards, Matthias Maraczi - Director of Sales

Dear Guest, Thank you for taking the time to leave this review! Kind regards, Matthias Maraczi - Director of Sales

Dear Guest, Thank you for sharing your excellence review, We're very appreciated and your review will help our team to improve and keep it up. Once again, Thank you very much and looking forward to warm welcoming you here again soon. Best Regards,

Dear Guest, thank you for taking the time to review our property! Kind regards, Matthias Maraczi - Director of Sales

Dear Guest, Thank you for taking the time to leave this review! Kind regards, Matthias Maraczi - Sales & Marketing Manager

Dear Guest, thank you for taking the time to leave this review! Kind regards, Matthias Maraczi - Sales & Marketing Manager

Dear Guest, Thank you for taking the time to leave this review! Kind regards, Matthias Maraczi - Sales & Marketing Manager

Dear Guest, Thank you for taking the time to leave this review!

Dear Guest, Thank you for taking the time to leave this review. Kind regards, Matthias Maraczi - Sales & Marketing Manager

Dear Yuk Fan, Thank you for reviewing our property!

Dear Guest, Thank you for taking the time to leave this review! We appreciate your feedback! Kind regards, Matthias Maraczi - Assistant Director of Sales & Marketing

Dear Guest, Thank you for taking the time to share your experience at The Bell! We are happy, that you had a great time at our property and looking forward to welcoming you back! Kind regards, Matthias Maraczi - Ass. Director of Sales & Marketing

亲爱的客人，感谢您抽出宝贵时间分享您在贝尔的经历！ 我们很高兴，您在我们的酒店度过了愉快的时光，并期待着欢迎您的光临！ 亲切的问候，Matthias Maraczi - 屁股。 销售与营销总监

Dear Guest, Thank you for taking the time to leave this review and sharing your experience! Kind regards, Matthias Maraczi - Ass. Director of Sales & Marketing

Thank you for your feedback!

Dear Heather, Thank you for taking the time to leave this reveiw! Kind regards, Matthias Maraczi - Ass. Director of Sales & Marketing

Thank you !

Dear Kit, Thank you for taking the time to leave a review here. We have taken a look and made the AC less noisy. Your photo's look great and seems like you had a good time with us here. We are looking forward to welcoming you back to our resort in the near future. Kind regards

Dear guest, thank you for your feedback, we very much appreciate you taking the time for this. We are glad that you enjoyed your stay with us and hope to welcome you back in the near future. kind regards

非常感谢你在这里说的客气话，并向其他旅客推荐我们的度假胜地。 我们也希望能再次欢迎你。 亲切的问候，

非常感谢你在这里的评论。 我们非常感谢您为此花时间。 我们很高兴您在度假酒店度过了愉快的时光，我们希望您能在未来回来。 亲切的问候， 酒店管理

亲爱的琳达， 谢谢您，对于您的评论。 有很多自行车供我们的客人免费使用。 我们与位于2分钟路程的健身房建立了合作关系，每天可用于150THB。 芭东很容易通过出租车到达那些想要的人。 我们的客人来卡马拉留在安静和平的地区，而不是繁忙而嘈杂的巴东。 我们期待着欢迎你回来。 亲切的问候，

Dear Anonymous, Unfortunately, the public utility services in terms of electricity and water supply are not as in most developed countries, and therefore in Thailand we sometimes experience fluctuations or outages. We try to minimize the inconvenience as much as possible. We hope we will have the pleasure of welcoming you back to The Bell soon.

Dear Guest, Thank you for taking the time to leave this review! We are happy, that you had a great time at our property! Kind regards, Matthias Maraczi Sales & Marketing Manager

Dear guest, Thank you for your feedback, we are glad that you had a very pleasant experience. Please do share the love by also reviewing us on tripadvisor to let other travelers know about your experience. We are looking forward to welcoming you back to The Bell in the near future.

感谢您推荐我们。 我们希望我们能在未来欢迎你。 最好的祝福，

尊敬的客人， 謝謝你的客氣話，並在這裡回顧。我們非常感謝您花時間與其他旅客分享您的體驗。根據我們的理解，您只能享受1晚的住宿，因此我們希望我們將有幸歡迎您回到我們的度假酒店，並且您可以停留更長的時間來體驗我們的優質服務。 最好的祝福， Daniel - Resort Manager

Dear guest, Thank you for your review and comments here. We are sorry to hear that not everything in our resort was to your satisfaction. We would like to believe that if you would have raised these concerns during your stay, we could have solved them easily and make your stay more pleasant. Sometimes all it takes is asking to speak to to a manager. We are sorry that you did not give us the opportunity to make things right during your stay with us but only after checkout give us feedback. We hope that the next hotel/resort you stay, you will speak to management to solve your issues during your stay, because ultimately all we want is for you to have an amazing and relaxing time with us. Best regards, The Bell Management

Dear guest, Thank you for your wonderful comments here, we highly appreciate your feedback and will share it with the team, who I'm sure will also be happy to read it. I hope you enjoyed your stay with us and that we will have the pleasure of welcoming you back to our resort in the future. Regards,

Thank you for your 4* review, it is highly appreciated

Dear Guest, Thank you for taking the time to leave this review! We appreciate your feedback!

Dear Guest, Thank you for taking the time to leave this review! We appreciate your feedback!

Dear Guest, Thank you for taking the time to leave this review! We appreciate your feedback!