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"We had a great stay! Everything was as great especially the Mt Fuji view!!! What else can you ask for more!! "

"Loved staying here! Get the wine tasting bar access, it's worth it."

"Highly recommend. A convenient location, great food, many amenities, and attentive staff. We used both the private and public onsen but ran out of time for the spa. There are great views of Mt Fuji. Thank you, Highland Resort. We appreciate your care."

"We stayed a total of three nights in April 2025. Very nice hotel with good dining as long as you plan and book in advance. It has public sauna and Onsen that we enjoyed. The biggest thing we liked was Mt. Fuji view from the terrace, it was breathtaking. As the hotel is located on a small hill, you need to book the shuttle down to the Yamanakako lake area or book a taxi at the front desk."

"This property was a little dated compared to some of the others we have stayed at. However, it was very clean and the customer service was top notch. The view of Mt. Fuji from the back of the hotel is breathtaking. The onsen was quite peaceful and relaxing with a mix of hotel guests and locals from the public. Lots of food options near the hotel and the breakfast was reasonably priced and tasty. Great service from the front desk. Short walk to Fuji-Q from the hotel. Would stay here again for sure! "

"We enjoyed our stay there, huge buffet "

"Experiência incrível e inesquecível. Valeu cada segundo no Hotel. Tudo perfeito.. Super recomendado!!!"

"Good hotel, new and comfortable. Need to arrange for taxi with reception. Uber and Go apps do not seem to work. Bus routes are available but needs some time to find and understand."

"I appreciated the free shuttle from the hotel back to Kawaguchiko station, if you're looking for big westernized rooms in Kawaguchiko this is the place"