上高井郡SPA 酒店

"食物非常好, 房間十分整潔， 環境十分之優美"

"Good"

"Average services, I rate both good and bad. Good is the inclusive meals (optional during booking), I was given a lot of quality food in a presentable traditional Japanese setting, but bad is that my booking includes 2 adults and 1 kid, the hotel told me I needed to pay extra for my kids staying (I had no choice so I paid) and tried to charge me other items like extra bed, extra meal for my kid (I rejected these). I hate how the hotel manage bookings and dishonesty as I had already paid my booking for 3 members in full but then got charged extra when I arrived without any email communication before I check-in, other major problem to the overall experience is that most of the staffs speak broken English and even not understand, I find it very difficult to communicate, also both indoor and outdoor onsen water is all dirty, the outdoor onsen water is not even hot."

"入住快速、住宿期間有沒有吵雜、位置相當方便、建議加早餐，有溫蒂漢堡與飯店早餐一起享用，可以吃很飽。"

"不錯很乾淨只是房間比較小"

"有台灣員工,語言非常方便"

"Great forest view and the whole stay experience is nice. It is in the rural area so there is no sight seeing spot around. The shuttle bus to hotel need to reserve first, not hop-on hop-off type."

"Quality service as usual. "

"客房寬敞，整潔，位置可以由JR長野站商場直達，十分方便。鄰近商場營業到晚上8時。"