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"Great service"

"Loved our stay "

"I did not sign up for breakfast as there are many eateries at One Utama next door. "

"The cleanliness is excellent and the hotel staff are very helpful. However, it would be nice to have more kids’ channels available."

"Pretty good. Except the shower room the water couldnt drain, so gotta remove the cover."

"My wife and I recently had a fantastic experience at the DoubleTree. While the warm welcome cookie is always a nice touch, the true highlight of our stay was the exceptional customer service, particularly from a staff member named Jordan. We had an unexpected and very late flight change, which presented a real problem for us regarding checkout. Jordan handled our situation with incredible grace and professionalism. Understanding our dilemma, he went above and beyond to arrange a much-needed late checkout for us. This simple act of kindness and flexibility relieved so much stress and allowed us to relax and prepare properly for our extended travel day. Jordan's helpfulness truly turned a potentially frustrating situation into a pleasant and manageable one. It’s employees like him who make a hotel stand out. The rooms were clean and comfortable, and the overall atmosphere was welcoming, but the service we received, especially from Jordan, is why we will definitely be choosing the DoubleTree again. Highly recommended! Thank you, Jordan, and thank you, DoubleTree! "

"Everything about the room was as expected and more. Somerset Uptown has always been my home away from home when I visit my parents in PJ"

"A preferred place to stay"

"Yes everything Excellent "