Kurobe Kanetsuri Hot Spring Hotels

"Excellent place and will come back again "

"Hallways smelt poorly, carpets are stained throughout the facility. We got the 4 person japanese room (only 2 in the room) and it was adeqaute for us. Outdoor tub included with room can only hold two people, food included with half board was buffet style and wasn't very good, however had a decent selection of western, japanese and chinese cuisines."

"Clean, very comfortable, good breakfast buffet, and hospitality of all staff "

"The staff and service is second to none! "

"A great apartment with stunning view, friendly and helpful staff, good location. "

"The room was spacious and clean, the staff were amazing and helpful. The breakfast was excellent."

"Wonderful stay. Staff was amazing, they helped transport our ski bags, they picked us up from the Hakuba train station and at the end of our stay dropped us off again. Highly recommend and would stay again. "

"Really cool spot!"

"Lovely, great location, friendly staff"

"The room was clean and suitable for a week stay in Hakuba. Staff were very friendly and accommodating and the Hotel was well located to enjoy the amenities in Echoland. The shuttle services to all the ski resorts are nearby which made it easy for my first time skiing in Hakuba. "

"Staff were exceptionally helpful and cheerful. Close to the ski resort and several restaurants "

"The staff were so welcoming and it was a comfortable environment to stay at. "

"The staffs are amazing!!! The dinner which hotel guests can only have is also exceptional."

"We had a truly delightful stay. The space was generous, with three bedrooms, two bathrooms, and a spacious living and dining area. Everything was clean, comfortable, and tastefully decorated, making us feel completely at home. The kitchen was fully equipped with everything we needed, it had all the essentials and more. We enjoyed a cozy evening indoors, cooking and shabu shabu together. The host was incredibly nice and responsive, and all the information provided was clear and helpful. We’re...

"Great oasis in the mountains with great service and food "

"Awesome hotel. Clean, spa-like, great breakfast. Would love to come back. "

"Good location , great hotel . Family friendly , good morning breakfast . Food in the taproom is great also when you can’t be bothered going out ( or if everything is booked ). Would recommend and will stay again "

"Rika and Andy work well together we had a very good stay"

"Very nice place and staff. Very convenient location near restaurants and bus line. Highly recommended."

"This hotel is a giant log house, situated in a beautiful street of similar buildings. Nothing beats waking up to fresh snow falling outside your window (massive glass windows) and sipping on a hot cup of tea. The room was very cosy and comfortable! I had the best sleeps here. After a hard day of snow boarding, coming back to just sit in front of the fire, watch the snow fall, have a bath or have drinks with friends in the common area was absolutely amazing!! Wish I never had to leave! 10/10!!!! "