Kurobe Kanetsuri Hot Spring Hotels

"Great hospitality, spacious room, cleanliness, great variety of food at breakfast buffet, lovely Onsen, all in all a great experience!"

"The location is very good and convenient to the train station- 3min walk. The view from the property is amazing. The room was very spacious and with fantastic view too. Staff is super friendly. Included dinners were excellent. Breakfasts was good enough."

"There was a stain on the tatami floor. It also seems to be the season when small insects or cockroaches appear. Despite staying on a high floor with no windows open, I noticed these bugs in the common areas. It would be good if the staff could address this issue rather than letting them roam freely in those spaces."

"Hallways smelt poorly, carpets are stained throughout the facility. We got the 4 person japanese room (only 2 in the room) and it was adeqaute for us. Outdoor tub included with room can only hold two people, food included with half board was buffet style and wasn't very good, however had a decent selection of western, japanese and chinese cuisines."

"Good location. Noisy until late from the bar. Dirty room with hole in the wall. Mostly polite staff, one rude staff member checking in. Maybe good choice for younger party crowd."

"My partner and I had the most amazing time at Ember Lodge in Hakuba! The staff were so welcoming and the service was incredible. Mike and Leo organised a pick-up and drop off service for us. Breakfast cooked and served to us each morning with an option for a cooked dinner as well which was delicious. The location was perfect too, only an 5-10min walk to the ski lifts. Already looking to book another trip here!"

"Clean, very comfortable, good breakfast buffet, and hospitality of all staff "

"Shuttle bus is provided for people would like to ski. onsen also great in there ."

"what a lovely place. very pretty, great location. the service and staff there is wonderful bordering on magical. this was our first trip to Japan and we were so happy to have chosen hotel traumerie... "

"Comfortable and run by lovely people. The attached restaurant is very good too."

"Amazing family lodge - nice facilities did go in off season but was very welcoming and easy to deal with! Plus very close to Goryu"

"We loved the hotel and thought that the neighborhood was absolutely beautiful. The hotel was impeccably clean and the staff were so nice! "

"Fantastic location right near lifts. Had heavy snow just befored we arrived so was fantastic. Joanie was super helpful from onli e check in till we were dropped off at the train station.gave very informative knowledge of what to do in the area and where various places were. Highly recommend to stay here."

"A wonderful stay. Great people. Fantastic breakfast + dinner. Right on the IImari ski lift. "

"Wonderful helpful staff. Great location walking distance from train station. "

"We had a great stay, and would love to come back!"

"Near to the ski resort and shuttle bus stop, clean room, nice service, reasonable price for ski rental."

"Good hotel"

"Good location"

"Great location with amazing staff "