Hakuba Mount Karamatsu Hotels

"Very clean, modern hotel with excellent service from the staff. The hotel shuttle to the ski areas in Hakuba was very convenient. The hotel shuttle even picked us up when we were shopping in town and could not catch an Uber or Taxi. The service was exceptional."

"Hotel was fantastic - location is ideal for snow access with one lift across the road (10 metres) and another two within a short walk. The runs at the resort at perfect for early beginners, but easily connect to the gondola for more experienced riders. Location is too far from restaurants to walk, a shuttle or taxi is required. We didn't mind, the food at the hotel was great and we preferred the excellent snow access. Staff were really helpful, picking us up from Hakuba Goryu and dropping us off on the way out. The food was really good - a few rotating buffets for breakfast including different types of eggs (scrambled, poached, boiled, omelette) and sides like bacon or pork or sausages. Dinner was wonderful each night - something different and Japanese plated for us along with a buffet selection or sides. Bathroom was small but serviceable, room size was otherwise good. I read some of the really negative reviews before coming and it made me incorrectly worried about the hotel - we had a great experience and I don't understand those reviewers at all. This was a great lodge like experience right on the snow."

"Lots of character. Superb staff. Delicious breakfast. And the Onsen was amazing. The first day we saw about 15 snow monkeys pass right in front of the hotel. How can you beat that?"

"Very friendly staff. Hotel lobby has lockers, luggage storage and a fire place. The room is good and has plenty of space. They told me the tap water is drinkable but it tasted funny."

"Great place and wonderful staff, highly recommend. If the futon on the floor isn’t working for you, they have a foam mattress you can request."

"Perfect cabin for our little family to stay in for the week of skiing. Close by to Echoland bars/restaurants. Oats hotel just around the corner for shuttle pick up/drop off. Host provided transportation between Happo 1 bus station on arrival/departure. Had enough mod cons to make a decent breakfast/ evening meal with the help of Lawsons. The cabin was clean and tidy - the only improvement would to be invest in a decent sofa bed - it was feeling quite hard after 7 days skiing! Would definitely go back - thank you "

"Clean, very comfortable, good breakfast buffet, and hospitality of all staff "

"Great oasis in the mountains with great service and food "

"It was close to Hakuba 47. The people were nice and very helpful."