Hakuba Mount Karamatsu Hotels

"Property was amazing. Staff was kind enough to accommodate my request for a private onsen room. Which I should have booked initially but didn't realize was an option. Shuttle bus stop at the front door will take you to various ski resorts in the area. Staff is excellent, helpful, kind. Restaurant is great! Had use of a ski locker as well. Full locker, not just a place to hang skus and poles. "

"Friendly staff. Good location for the shuttle bus and good Onsen. "

"Very clean, modern hotel with excellent service from the staff. The hotel shuttle to the ski areas in Hakuba was very convenient. The hotel shuttle even picked us up when we were shopping in town and could not catch an Uber or Taxi. The service was exceptional."

"Hotel was fantastic - location is ideal for snow access with one lift across the road (10 metres) and another two within a short walk. The runs at the resort at perfect for early beginners, but easily connect to the gondola for more experienced riders. Location is too far from restaurants to walk, a shuttle or taxi is required. We didn't mind, the food at the hotel was great and we preferred the excellent snow access. Staff were really helpful, picking us up from Hakuba Goryu and dropping us off on the way out. The food was really good - a few rotating buffets for breakfast including different types of eggs (scrambled, poached, boiled, omelette) and sides like bacon or pork or sausages. Dinner was wonderful each night - something different and Japanese plated for us along with a buffet selection or sides. Bathroom was small but serviceable, room size was otherwise good. I read some of the really negative reviews before coming and it made me incorrectly worried about the hotel - we had a great experience and I don't understand those reviewers at all. This was a great lodge like experience right on the snow."

"I would avoid staying here unless nothing else is available. It was very expensive for the condition and cleanliness of the hotel room. The shower had mold on the ceiling, walls, in the fan vent, and on the curtain. There was dust and debris indicating the room isn't dusted or vacuumed much, if at all. At $500 a night it was not worth the money. The hotel overall was in need of maintenance and cleaning. The onsen was amazing and clean. The staff was very friendly! The location is fantastic being a 3 min walk to sakka lift at happo one. The hotel has a shuttle that helps get you out in the morning and return in the afternoon. Overall pass unless the price comes down to match what is offered. Or the hotel goes through a deep clean and maintenance. "

"Positives, staff was super friendly and helpful, easy walk to Happo One, all you can drink beer and sake included with dinner, plus an ice cream machine. Negatives, super thin walls to room, we could hear our neighbor snoring, breakfast and dinner food not great."

"Great place and wonderful staff, highly recommend. If the futon on the floor isn’t working for you, they have a foam mattress you can request."

"Our stay at Wadano Forest Hotel was great. Everyone from the front desk staff, kitchen staff, and shuttle drivers were extremely polite and helpful. "

"Perfect cabin for our little family to stay in for the week of skiing. Close by to Echoland bars/restaurants. Oats hotel just around the corner for shuttle pick up/drop off. Host provided transportation between Happo 1 bus station on arrival/departure. Had enough mod cons to make a decent breakfast/ evening meal with the help of Lawsons. The cabin was clean and tidy - the only improvement would to be invest in a decent sofa bed - it was feeling quite hard after 7 days skiing! Would definitely go back - thank you "