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坎卡基希爾頓花園酒店的評價

3 out of 5
坎卡基希爾頓花園酒店
455 Riverstone Parkway, Kankakee, IL

評價

8.4

很好

10 分評分，優異；739 則評價中有 376 則" "
8 分評分，不錯；739 則評價中有 215 則" "
6 分評分，一般；739 則評價中有 88 則" "
4 分評分，欠佳；739 則評價中有 33 則" "
2 分評分，很差；739 則評價中有 27 則" "

8.6/10 

整潔度

9.0/10 

職員與服務

8.0/10 

設施服務

8.4/10 

住宿狀況

8.6/10 

環保程度

評價

4/10 欠佳

jimmy

伴侶同遊
讚好：整潔度、職員與服務和設施服務
床垫太软！身体转动一下有声音
於 2022 年 12 月住了 1 晚

8/10 不錯

真實旅客

於 2019 年 2 月住了 1 晚
Michele 於 2019年4月5日的回應
Thank you for your review and for choosing our hotel. We do take pride in catering to our guests' needs any way we can. Looking foreward to seeing you again.

8/10 不錯

Joseph

商務旅客
讚好：整潔度和職員與服務
不滿：設施服務
Very clean and staff was great. The only issue that I had was that I felt like I walked back into 1995. This is definitely a pure profit property. Although it was a very clean facility and the staff was pleasant, they could spend a couple of dollars upgrading. The least that they could do is ad a usb port to charge a phone like every other facility that charges the same price.
於 2024 年 5 月住了 2 晚

8/10 不錯

kenneth

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good place to stay / great staff
於 2024 年 5 月住了 1 晚

8/10 不錯

Ricky

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚

8/10 不錯

Lora

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Overall it was good. Bed was comfortable but by the time night 3 we were ready for our beds. We have never stayed in a Hilton before so we didn’t realize breakfast was a charge, but prices were decent. The property was fine but what disappointed me was the pool and hot tub were shut down. This is the only reason we chose this hotel to be honest. Overall i will give it a 4 because it was clean and the staff was friendly.
於 2024 年 4 月住了 4 晚

6/10 一般

Herbert

伴侶同遊
讚好：職員與服務
不滿：設施服務
This property used to be the nicest in the Kankakee area. Used to be. I don't have any problem with thinking that just about anything across town (by the mall) in the same price range must be better. We stayed twice in one week, so two different rooms. The second room was missing a bedside lamp, had a squeak demon bathroom door, and both rooms had toilets that were so loud they would wake the other person up if you had to "go" in the middle of the night. And then there's the dirty and stained furniture. Neither were up to Hilton standards in my opinion. And the fact that breakfast isn't included in the price these days is just laughable. Even the less than great Comfort Inn in Orland Hills had something for breakfast included in the price. Not great by any stretch, but something. And at a higher price point. That said, I do want to compliment the staff for their friendliness. Smiling faces all around.
於 2024 年 4 月住了 2 晚

10/10 優異

Ashley

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel and clean rooms!
於 2024 年 4 月住了 1 晚

10/10 優異

Joyce

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

THOMAS

讚好：整潔度、職員與服務和住宿狀況
Na
於 2024 年 4 月住了 1 晚

10/10 優異

Beverly

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Tami at the front desk was very friendly and extremely helpful !
於 2024 年 4 月住了 1 晚

6/10 一般

Jennifer

伴侶同遊
Pool not open
於 2024 年 4 月住了 1 晚

10/10 優異

Robin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Front desk was great. Just alitte expensive but overall good experience.
於 2024 年 3 月住了 1 晚

10/10 優異

Diana

於 2024 年 3 月住了 1 晚

10/10 優異

Kenisha

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Xyz
於 2024 年 3 月住了 1 晚

10/10 優異

Pa

商務旅客
讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Mary

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We rented two rooms, adjoining. The pool and hot tub was very clean, we enjoyed our time spent there. Will do it again
於 2024 年 2 月住了 1 晚

10/10 優異

Frederick

讚好：職員與服務和住宿狀況
Quiet
於 2024 年 2 月住了 1 晚

6/10 一般

Richard L.

商務旅客
讚好：整潔度和客房舒適度
不滿：住宿狀況
Quite But bathroom commode had issues
於 2024 年 2 月住了 1 晚

10/10 優異

Jessica

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚

8/10 不錯

Valerie

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 10 月住了 1 晚

10/10 優異

Terri

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very clean room hotel was in great shape. Staff was very friendly.
於 2023 年 12 月住了 1 晚

10/10 優異

Steven

於 2023 年 12 月住了 1 晚

8/10 不錯

Paul

讚好：整潔度
於 2023 年 12 月住了 1 晚

4/10 欠佳

Chris

親子同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Room 204 was absolutely terrible! The carpet was ragged and ripped. The couch and chair were turning black from use. The mattress were well worn and uncomfortable. The room felt very dated and dark. I would not recommend this hotel
於 2023 年 12 月住了 1 晚

10/10 優異

Ronald

讚好：整潔度和職員與服務
The shower would not turn off the whole was like a steam bath after awhile maintenance fixed it quick ,other wise it was great.
於 2023 年 12 月住了 1 晚

2/10 很差

Abdul

商務旅客
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Room wasn't clean with dirty bed sheet. Bathtub was also dirty and need to be cleaned again. Was really disappointed that my expectation wasn't met with how much they where charging per night.
於 2023 年 12 月住了 2 晚

10/10 優異

samuel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
outstanding warm and welcoming :)
absolutely fantastic service, decor, amenities and staff. we pass through loads of highway hotels and this stay was outstanding, right down to the festive holiday decorations. the hot chocolate bar in the lobby was incredibly cute and made my night!!! i hear the general manager is a great lady with a passion for her guests. this makes me want to come back again and again.
於 2023 年 12 月住了 1 晚

10/10 優異

Stacie

於 2023 年 12 月住了 1 晚

8/10 不錯

Wendy (Ottawa)

商務旅客
讚好：整潔度和職員與服務
Front desk staff were excellent. Dining room staff not so much. Waitress attempted to charge me extra for wine claiming there was no “button” for chardonnay so I was charged for sauvignon blanc which was more expensive. Had to show her on the (very limited) menu what the correct price was. She apologized but it seemed like an attempt to overcharge hoping I wouldn’t notice the difference. She also made some mistakes in the meal order and not just with me but also with other diners. Restaurant was not that busy. Food, however, was good, kudos to the kitchen. Room was clean and comfortable.
於 2023 年 12 月住了 1 晚

10/10 優異

Maria

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Muy cómodo la cena perfecta Solo la chica de recepción al momento de hacer el check in no fue muy amable pero todo bien !
於 2023 年 11 月住了 1 晚

10/10 優異

Molli

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Cleaner than most, everything was in good condition
於 2023 年 10 月住了 1 晚

10/10 優異

Catherine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Kankakee trip
This was might second visit to this hotel and I found the service, comfort and cleanliness of the hotel met my expectations each visit. My visits were short but the staff were very professional and friendly at each interaction.
於 2023 年 11 月住了 1 晚

8/10 不錯

Edna

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly person greeted us at the desk and we had a nice conversation. The hotel was bright and there were refreshments and food available . There wa a good physical fitness room and a hot tub ready for use. Our room was pleasant and a good amount of space. Really great shower .
於 2023 年 10 月住了 1 晚

8/10 不錯

Stephen

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Staff was very helpful and friendly
於 2023 年 10 月住了 3 晚

8/10 不錯

CRAIG (SPRINGFIELD)

讚好：整潔度、職員與服務和住宿狀況
Needs to provide free breakfast& lower shower heads

10/10 優異

Robert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯

C.J.

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Did't make up room for 2ed day, no fresh towels or washcloths.
於 2023 年 10 月住了 2 晚

10/10 優異

William L

商務旅客
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 10 月住了 2 晚

6/10 一般

Tracy

於 2023 年 9 月住了 2 晚

10/10 優異

James

於 2023 年 9 月住了 1 晚

10/10 優異

Akila

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The stay was nice and quiet. The staff was very accommodating and patient.
於 2023 年 9 月住了 1 晚

8/10 不錯

Devonya

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

8/10 不錯

Jennifer

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 9 月住了 2 晚

10/10 優異

Dennis

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Happy Customers
We were very happy with the cleanliness of the room. The staff were so friendly and professional. We had our 2 dogs with us. The staff were friendly towards them. I highly recommend this Hilton. By the way the breakfast and cocktails were very good.
於 2023 年 9 月住了 2 晚

8/10 不錯

r.schmitt

讚好：整潔度和職員與服務
於 2023 年 9 月住了 1 晚

2/10 很差

Edward

於 2023 年 9 月住了 1 晚

6/10 一般

Jesse

於 2023 年 8 月住了 1 晚

10/10 優異

Angela

於 2023 年 8 月住了 2 晚

6/10 一般

Patricia

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
This Hilton Garden Inn used to be a nice place to stay. Now it is outdated and furniture is worn. Friendly staff. Expensive buffet breakfast which was mediocre
於 2023 年 8 月住了 1 晚