Devikolam Kannan Devan Tea Museum Hotels

"Amazing experience..wonderful staff..so welcoming!!"

"Spa staff rushes people not able to explain well. Dining staff is good but slow and not trained well. "

"The hotel is dated. The rooms are in desperate need of refurbishment. We had booked an extra bed and was not provided a pillow. The bathroom was not clean. We were meant to stay for two nights and checked out after the first night. The breakfast is substandard. The hotel seems short staffed—when we checked out it was the bellhop that did the processing of the paperwork and not the reception staff and this was around 9am. According to their ‘proforma invoice’ we are owed a refund of Rs. 5407 which they still haven’t done. "

"Very nice, modern hotel with clean and comfortable rooms. The staff were excellent, courteous, and made the stay feel welcoming. Overall, it was a very pleasant stay. The only area for improvement was noise, as there was a low humming sound from the bathroom ceiling and corridor noise could carry into the room at times. With a bit more attention to soundproofing, the guest experience would be even better."

"The staff was not very helpful and welcoming. Room very bad. Floors were very sticky. The room walls had signs of leakage. Restaurant staff was nice but the service was extremely slow. We had to wait more that 30 mins just to get one roti. Overall, would not recommend this place. "

"Beautiful hotel in a stunning setting with friendly management and staff"

"Amazing views. Nice space. Helpfull host."

"Stunning property and amazing staff!"

"The day we went, we saw the sheets had been changed months ago. They were not fresh. Bathroom had a leaky faucet. Tv and room phone were not working. Above all the room was nothing like the pictures. Looks like they took the pictures when the hotel was new. It looks 50 years older now. "