外觀

貝斯特韋斯特坎薩斯城機場 KCI 東酒店的評價

3 out of 5
貝斯特韋斯特坎薩斯城機場 KCI 東酒店
11130 N Ambassador Drive, Kansas City, MO

評價

8.4

很好

10 分評分,優異;1004 則評價中有 491 則" "
8 分評分,不錯;1004 則評價中有 292 則" "
6 分評分,一般;1004 則評價中有 110 則" "
4 分評分,欠佳;1004 則評價中有 70 則" "
2 分評分,很差;1004 則評價中有 41 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

8.4/10 

設施服務

8.4/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 1 晚

10/10 優異

carlos

讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to airport.
於 2024 年 4 月住了 1 晚

10/10 優異

Mary (Manhattan)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel close to the airport. Options for park and fly! Great
於 2024 年 4 月住了 1 晚

10/10 優異

Helena

伴侶同遊, 商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to airport
於 2024 年 4 月住了 1 晚

8/10 不錯

Ed

讚好:整潔度
於 2024 年 4 月住了 1 晚

10/10 優異

Wendy

伴侶同遊
讚好:設施服務
The sweet lady who checked us in was EXCELLENT. She even brought us extra pillows and a fan within 5 minutes from when we checked in! We had a wonderful experience and will define back!
於 2024 年 4 月住了 1 晚

8/10 不錯

Juan

讚好:整潔度、設施服務和住宿狀況
Very nice stay.
於 2024 年 4 月住了 1 晚

8/10 不錯

Anthony

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
I came to KC for a conference. I was very pleased with my stay at this hotel. The facilities were clean. The AC went out in my room, and the front desk quickly responded by getting me another room. The breakfast was very good. It was quiet and very clean.
於 2024 年 4 月住了 2 晚

10/10 優異

Kimberly

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a great BW! It is very clean, and easy to get to from the airport. We arrived late and Trisha offered to make burgers for us. There was even a plant base option for me. You can’t beat the prices and the service. The fresh breakfast in the morning was delicious and hit the spot. There is also a cute little bar here if you’d like a drink. I highly recommend this BW and will definitely stay here again, when in the area.
於 2024 年 4 月住了 1 晚
cp 於 2024年4月16日的回應
Thank you for your glowing review! We're thrilled to hear that you had such a positive experience during your stay at our Best Western. Providing exceptional service and amenities, including delicious plant-based options, is something we take great pride in. We're delighted that Trisha went above and beyond to ensure you had a satisfying meal, and we're glad you enjoyed our breakfast offerings and cozy bar area. Your recommendation means a lot to us, and we can't wait to welcome you back on your next visit to the area.

10/10 優異

Linda (Edmonton)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice building.
於 2024 年 4 月住了 1 晚
cp 於 2024年4月16日的回應
Thank you for staying with us!

10/10 優異

Sherri (Independence)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, friendly staff. Airport shuttle right on time.
於 2024 年 4 月住了 1 晚
cp 於 2024年4月16日的回應
Thank you for staying with us!

4/10 欠佳

Amy

多人同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
Room bed and bathroom dirty. Moved to another room and that room was dirty also
於 2024 年 4 月住了 1 晚
Gio 於 2024年4月9日的回應
Here is what I have:Dear Amy,First and foremost, please accept our sincerest apologies for the disappointing experience you encountered during your recent stay at our Best Western hotel. We deeply regret that we fell short of meeting your expectations, and we truly appreciate you taking the time to bring these issues to our attention.Your feedback is invaluable to us as it helps us identify areas for improvement and ensures that we can take corrective actions to prevent similar occurrences in the future. Please rest assured that we are addressing the cleanliness issues you encountered with our housekeeping team to ensure that such oversights do not happen again.As a token of our apology and appreciation for your patience and understanding, we would like to offer you Best Western Reward points as a gesture of goodwill. We hope that this demonstrates our commitment to making things right and that you will consider giving us another opportunity to provide you with the exceptional experience you deserve.At our hotel, our guests are indeed our top priority, and we are deeply disappointed that we let you down during your recent stay. Your satisfaction is paramount to us, and we are committed to regaining your trust and exceeding your expectations in the future.Once again, we apologize for any inconvenience caused, and we thank you for bringing this matter to our attention. Should you have any further concerns or if there is anything else we can assist you with, please do not hesitate to contact us directly.Warm regards,Management

10/10 優異

Jonathan

讚好:整潔度、職員與服務和住宿狀況
Very clean and quiet. Great breakfast. Great chicken sandwich club. Great staff. I will stay here again when I return.
於 2024 年 3 月住了 1 晚
cp 於 2024年4月1日的回應
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us. Our staff takes pride in providing exceptional service, and we're delighted to hear that they contributed to making your stay memorable. We look forward to welcoming you back on your next visit to the area. If there's anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know.

10/10 優異

Charles

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed here for an early morning flight, always a good experience!
於 2024 年 3 月住了 1 晚
cp 於 2024年4月1日的回應
Thank you for choosing to stay with us! We're delighted to hear that you had a good experience during your stay. Our team strives to provide excellent service and a comfortable environment for our guests, especially those traveling at inconvenient times. We appreciate your positive feedback and hope to welcome you back again in the future for another pleasant stay! If there's anything we can do to make your next visit even better, please don't hesitate to let us know. Safe travels!

8/10 不錯

Brad

讚好:住宿狀況
於 2024 年 3 月住了 1 晚
cp 於 2024年4月1日的回應
Thank you for staying with us!

10/10 優異

Jenel

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
cp 於 2024年4月1日的回應
Thank you for staying with us!

8/10 不錯

HERNAN

家人同遊
Need to update
於 2024 年 2 月住了 1 晚
cp 於 2024年3月13日的回應
Thank you for staying with us!

8/10 不錯

Arlene

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was clean and comfortable, the staff were friendly and the breakfast was good. The fitness center was just ok. It was dark and hot and cramped. The fan didn't work and lights were burnt out. We selected this hotel partly for the shuttle to the airport but we got a 9pm call that our 5am shuttle was being cancelled (transmission problems). We reserved a taxi with the service the front desk recommended and the taxi was a no show. There were no Uber options at that time of the morning. Tldr good hotel but don't really in then to get to or from the airport.
於 2024 年 3 月住了 2 晚
cp 於 2024年3月13日的回應
It's great to hear that you found the room clean and comfortable, the staff friendly, and the breakfast enjoyable. However, we apologize for the inconvenience you experienced with the fitness center and the shuttle service. We understand how important these amenities are for our guests. Thank you for bringing this to our attention, and we appreciate your feedback.

8/10 不錯

Tammy

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 3 晚
cp 於 2024年4月1日的回應
thank you for staying with us!

10/10 優異

Pam

於 2024 年 3 月住了 1 晚
cp 於 2024年4月1日的回應
Thank you for staying with us!

8/10 不錯

Brittany

讚好:住宿狀況
於 2024 年 3 月住了 1 晚
Cp 於 2024年3月13日的回應
Thank you for staying with us!

10/10 優異

Andrew

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The bed was comfortable and shower was updated with great pressure. Two important things for me.
於 2024 年 2 月住了 5 晚
cp 於 2024年2月27日的回應
We're pleased to hear that you found the bed comfortable and enjoyed the updated shower. Providing a comfortable and relaxing experience for our guests is always a top priority for us. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back soon!

10/10 優異

Khai

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This property is spacious and always super clean. The staff is very professional and kind.
於 2024 年 2 月住了 1 晚
cp 於 2024年2月27日的回應
We're delighted to hear that you had a positive experience at our property! Maintaining cleanliness and providing excellent service are top priorities for us, so it's great to know that you found the property spacious and impeccably clean, and that our staff was professional and kind. Your feedback means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future! If there's anything specific you'd like us to improve or if you have any special requests for your next visit, please feel free to let us know.

10/10 優異

Rachel (Oceanside)

讚好:整潔度、職員與服務和住宿狀況
Easy location from airport and is very convenient.
於 2024 年 2 月住了 1 晚
cp 於 2024年2月27日的回應
Thank you for staying with us!

10/10 優異

Laurie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was very clean and staff was friendly.
於 2024 年 2 月住了 1 晚
cp 於 2024年2月18日的回應
We're thrilled to hear that you found our hotel to be clean and our staff friendly during your stay! Providing a welcoming and comfortable environment for our guests is always our top priority. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We look forward to welcoming you back on your next visit!

10/10 優異

Rachel (Oceanside)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property is close to a reasonable an out of conveniences like food, Aldi, other shops. Reasonable price. The only thing I would suggest is having some type of covering over windows like curtains as the light is bright from outside because the shade is not dark.
於 2024 年 2 月住了 1 晚
cp 於 2024年2月16日的回應
Thank you for your valuable feedback! We're pleased to hear that you found our property conveniently located and reasonably priced. Your suggestion regarding the window coverings is duly noted, and we're happy to inform you that we'll be installing new blackout shades shortly to address this issue. We appreciate your input, and we look forward to providing an even more comfortable experience during your next visit. If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 優異

Chad

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 1 晚
cp 於 2024年4月1日的回應
Thank you for staying with us!

8/10 不錯

Carolyn

於 2024 年 2 月住了 1 晚
cp 於 2024年4月1日的回應
Thank you for staying with us!

4/10 欠佳

alem

商務旅客
不滿:整潔度和職員與服務
Their hotel service is very bad and embarrassing.
於 2024 年 2 月住了 2 晚
Cp 於 2024年3月13日的回應
We sincerely apologize for any inconvenience or dissatisfaction you experienced during your stay with us. Providing exceptional service and accommodations is our top priority, and we regret falling short of your expectations. Your feedback is invaluable to us, and we will use it to improve and address any issues you encountered. We hope to have the opportunity to welcome you back in the future and provide you with an outstanding experience

10/10 優異

Kenneth

商務旅客, 多人同遊
讚好:整潔度、職員與服務和住宿狀況
I like the whole experience. It was really nice in the room to really nice and the people were friendly.
於 2024 年 1 月住了 1 晚
cp 於 2024年2月5日的回應
We're delighted to hear that you had a pleasant experience during your stay with us! Providing a comfortable and welcoming environment for our guests is our top priority, and we're thrilled that you enjoyed your room and found our staff to be friendly. Your satisfaction is important to us, and we appreciate your positive feedback. We look forward to welcoming you back for another enjoyable stay in the future!

8/10 不錯

Michael

家人同遊
讚好:整潔度和職員與服務
nOT MUCH PARKING
於 2024 年 1 月住了 1 晚
cp 於 2024年2月8日的回應
Thank you for staying with us.

8/10 不錯

windell

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy to get around
於 2024 年 1 月住了 1 晚
cp 於 2024年2月8日的回應
Thank you for staying with us!

10/10 優異

Michael

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is one of the best properties we have ever stayed at! The rooms are so spacious and clean! The staff were amazing and even though the room wasn’t considered handicapped accessible, my girlfriend was still able to move around freely in her wheelchair! The comfort of this place is just impressive! Definitely recommend staying here even if it is a little distance from downtown!
cp 於 2024年2月5日的回應
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience during your stay with us. Providing spacious, clean rooms and excellent service is our priority, and we're delighted that we could accommodate your needs, even without a designated handicapped accessible room. Your recommendation means a lot to us, and we're so glad that you found comfort and convenience during your stay. We look forward to welcoming you back in the future, and thank you for choosing our property for your visit!

10/10 優異

Theodore

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
I have no problem with the way
於 2024 年 1 月住了 1 晚
cp 於 2024年2月8日的回應
Thank you for choosing to stay with us and for taking the time to provide feedback. We appreciate your valuable insights, as they help us to continually improve and enhance the quality of service we provide. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 優異

Kristine (Pipersville)

於 2024 年 1 月住了 1 晚
cp 於 2024年4月1日的回應
Thank you for staying with us!

10/10 優異

Danny

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Close to the airport and easy check-in and out.
於 2024 年 1 月住了 1 晚
cp 於 2024年2月8日的回應
Thank you for staying with us!

10/10 優異

Theresa (Sedalia)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to the airport so it was quick to take their shuttle.
於 2024 年 1 月住了 1 晚
cp 於 2024年2月8日的回應
We're glad to hear that our proximity to the airport and our shuttle service contributed to a quick and convenient experience for you. Providing efficient transportation options for our guests is important to us, and we're delighted that our shuttle service met your needs. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another convenient stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

10/10 優異

Thomas (Danbury)

於 2024 年 1 月住了 1 晚
cp 於 2024年2月8日的回應
Thank you for staying with us!

6/10 一般

Bonita

讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚
cp 於 2024年2月8日的回應
Thank you for staying with us!

10/10 優異

ASHLEY

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務和住宿狀況
Great stay great staff
於 2024 年 1 月住了 1 晚
cp 於 2024年2月8日的回應
We're thrilled to hear that you had a great stay with us and that our staff made a positive impression on you! Providing exceptional service is our priority, and we're delighted that our team members contributed to a wonderful experience for you. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another great stay in the future. If there's anything else we can do to make your next visit even better, please feel free to let us know.

8/10 不錯

ALECIA

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
cp 於 2024年2月8日的回應
Thank you for staying with us!

8/10 不錯

Rick

讚好:整潔度和職員與服務
Good
於 2024 年 1 月住了 1 晚
cp 於 2024年2月8日的回應
Thank you for staying with us!

2/10 很差

Laura

家人同遊
讚好:整潔度
不滿:設施服務和住宿狀況
This hotel did not have hot water and the water pressure was so low that the shower did not work. The pool was also ice cold. The temp invthe room could not be adjusted and was unbarably hot.
於 2024 年 1 月住了 1 晚
cp 於 2024年1月21日的回應
We sincerely apologize for the inconvenience and discomfort you experienced during your stay. The extreme weather conditions posed unforeseen challenges, and we regret that these issues impacted your visit. Please know that we are actively addressing the hot water, water pressure, pool temperature, and room temperature concerns to prevent similar occurrences in the future. Your feedback is crucial, and we appreciate your understanding. If your travels bring you back to the area, we would be grateful for the opportunity to provide you with a more comfortable and satisfying stay.

10/10 優異

Deborah

家人同遊
讚好:整潔度和職員與服務
Staff was friendly and helpful, easy check in would stay again Although the elevator was not functioning and the ice machine on the 2nd floor out of commission
於 2024 年 1 月住了 1 晚
cp 於 2024年2月8日的回應
We're delighted to hear that you found our staff to be friendly and helpful, and that your check-in experience was easy. Providing excellent service to our guests is our priority, and we're pleased that our team members met your expectations. We apologize for any inconvenience caused by the elevator and the ice machine. These issues have been resolved. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.

10/10 優異

Charles

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
cp 於 2024年2月8日的回應
Thank you for staying with us!

10/10 優異

Daniel

於 2024 年 1 月住了 1 晚
cp 於 2024年2月8日的回應
Thank you for staying with us!

10/10 優異

Gordon

商務旅客
於 2024 年 1 月住了 1 晚
cp 於 2024年2月8日的回應
Thank you for staying with us!

10/10 優異

Robert

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly service, check in quick. Clean place.
於 2024 年 1 月住了 1 晚
cp 於 2024年2月8日的回應
We're delighted to hear that you had a pleasant experience with us! Providing friendly service, quick check-in, and maintaining a clean environment are top priorities for us. We're glad that our team members met your expectations and that you found our place to be clean and welcoming. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

2/10 很差

Dale

於 2024 年 1 月住了 1 晚
cp 於 2024年2月5日的回應
I'm sorry to hear that you had a disappointing experience with you stay. Your satisfaction is important, and we apologize for any inconvenience you may have encountered during your stay. Your feedback is valuable to us, and we hope to have the opportunity to make things right and regain your trust in our hotel.

8/10 不錯

Rodrick

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚
cp 於 2024年2月8日的回應
Thank you for staying with us!