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阿瓦隆城堡酒店 - 登高精選酒店的評價

3.5 out of 5
阿瓦隆城堡酒店 - 登高精選酒店
701 Village West Parkway, Kansas City, KS

評價

8.2

很好

10 分評分，優異；901 則評價中有 436 則" "
8 分評分，不錯；901 則評價中有 239 則" "
6 分評分，一般；901 則評價中有 110 則" "
4 分評分，欠佳；901 則評價中有 81 則" "
2 分評分，很差；901 則評價中有 35 則" "

8.4/10 

整潔度

8.8/10 

職員與服務

8.0/10 

設施服務

8.2/10 

住宿狀況

8.4/10 

環保程度

評價

4/10 欠佳

Nicole

伴侶同遊
不滿：職員與服務
於 2024 年 4 月住了 1 晚

10/10 優異

Jason

讚好：整潔度、職員與服務、設施服務和住宿狀況
Unique property,
於 2024 年 4 月住了 1 晚
KS 於 2024年4月27日的回應
Thank you for your positive review! We look forward to having you back in the near future!

2/10 很差

Marina

不滿：職員與服務
於 2024 年 4 月住了 3 晚
Kristy Sherley GM 於 2024年4月20日的回應
It saddens me to hear that we did not meet your expectations. We strive to give our guests the best possible service and I hope you will provide us with a second chance. If so, please call me after you have booked, and I can take care of you to ensure you do not have the same issues.

10/10 優異

Jordan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Chateau Avalon was beautiful! Our stay was so incredible, the room was so cool, breakfast was amazing, and this place has a special place in our hearts as we got engaged at the front fountain. Thank you for everything!
於 2024 年 4 月住了 1 晚
Kristy 於 2024年4月17日的回應
Thank you for your kind words and we are thrilled that we achieved all expectations during your stay. Congratulations on your engagement and we look forward to having you back at the Chateau Avalon!

8/10 不錯

Meridth

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great night!
於 2024 年 1 月住了 1 晚
Kristy 於 2024年4月12日的回應
Thank you for your review and we are happy you enjoyed your stay at the Chateau Avalon. We look forward to your next visit.

4/10 欠佳

Jurg

家人同遊
不滿：整潔度、職員與服務和設施服務
A disappointing experience. don't recommend it
於 2024 年 4 月住了 1 晚

8/10 不錯

Cate

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
As expected In a good way!
於 2024 年 3 月住了 1 晚
K 於 2024年4月12日的回應
Thank you for your review and we are thrilled that you enjoyed your stay with us. We look forward to having you back at the Chateau Avalon.

10/10 優異

Matthew

於 2024 年 3 月住了 1 晚
K 於 2024年4月12日的回應
Thank you for your kind review and we look forward to having you back at the Chateau Avalon.

6/10 一般

Gary

於 2024 年 3 月住了 1 晚

6/10 一般

Coral

於 2024 年 2 月住了 1 晚

10/10 優異

Melissa

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

4/10 欠佳

Joshua

伴侶同遊
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
I had no hot water all night i called front dest and was told to wait about 45 min to an hour per it was a full house wich would have been ok except i had already been waiting all afternoon into the evening and never did have hot water it came out ice cold and would run luke warm for maybe 5 min and back to cold i waited till almost 2.am and still couldn't get it hot.
於 2024 年 2 月住了 1 晚

6/10 一般

Jessica (Kansas City)

伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
The staff was very welcoming and informative of all the hotel’s accommodations. However, the room I was not so pleased about. They could definitely use an update on these rooms. The room smelled weird like a mildewed basement. Had to spray my perfume to get rid of it, although I could still smell it a bit. The lighting was terrible. The furniture was old and dirty and needs to be cleaned or replaced. My biggest issue was that the jacuzzi hot tub water, did NOT get hot! With the rates these rooms are going for, they need to do better!! Probably won’t book here again.
於 2024 年 2 月住了 1 晚

8/10 不錯

Jaidyn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The variety of the rooms and good room service options
於 2024 年 2 月住了 2 晚

10/10 優異

Marjorie

讚好：整潔度和職員與服務
It was very nice ,old property not enough water pressure but still nice
於 2024 年 1 月住了 1 晚

10/10 優異

Crystal

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Kristy 於 2024年1月30日的回應
Thank you for choosing the Chateau Avalon Hotel, we are delighted that you enjoyed your stay. Our Team is looking forward to welcoming you back soon!

4/10 欠佳

Jonathan

不滿：整潔度、職員與服務和住宿狀況
I received an email the day I was to check in. It was a pre-check in. Which is fine. But the email said I could check in at 3 PM. Which was great. When I got here at 3 PM they told me the room was not ready and would not be ready till 4 PM. I explained that your email said 3 PM. They said, “yes, we’re trying to fix that“later on I went down to the front desk and no one was there for probably 10 minutes. There was several people waiting.
於 2024 年 1 月住了 1 晚

10/10 優異

Travis

讚好：整潔度、職員與服務和住宿狀況
Great placd
於 2024 年 1 月住了 1 晚
Kristy 於 2024年1月26日的回應
We are very happy you chose the Chateau Avalon Hotel for your stay. We look forward to seeing you again soon!

10/10 優異

Verna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place
We had a Great Romantic stay. The only thing was there was no hangers or place to hang clothes.
於 2024 年 1 月住了 1 晚
Kristy 於 2024年1月26日的回應
Thank you for choosing the Chateau Avalon Hotel. We appreciate your feedback and are always looking for ways to improve our property for our guests. We look forward to seeing you very soon.

8/10 不錯

Rosemary

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Hotel was nice, massage was wonderful. Could use some updating, but we had a good time. Great location.
於 2024 年 1 月住了 1 晚
Kristy 於 2024年1月26日的回應
Thank you for choosing the Chateau Avalon. We appreciate your feedback and are always looking for ways to improve guest's experience. We have begun the renovation process! We can't wait to see you again very soon!

10/10 優異

Latonya

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great and wonderful place to relax at
It was great and wonderful and relaxing
於 2024 年 1 月住了 2 晚
Kristy 於 2024年1月26日的回應
Thank you for choosing the Chateau Avalon. We look forward to seeing you again very soon.

10/10 優異

Jaremy

於 2024 年 1 月住了 1 晚

6/10 一般

Chris

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Okay-ish
Check-in was fast and efficient. Our room was right outside the lounge so it was noisy. For being a non-smoking venue, the smell of marijuana was pungent outside our room, along with the tobacco smokers directly outside entryways. Room was clean.
於 2024 年 1 月住了 1 晚

10/10 優異

Travis

於 2024 年 1 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Kristy 於 2024年1月26日的回應
Thank you for choosing the Chateau Avalon Hotel. We look forward to seeing you very soon.

2/10 很差

Jake (Midwest City)

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
Spa service at the spot, it was great, but water heater was broken, no hot water, none of the elevator was working while I was there. Maybe bad timing but nothing was compensated for the inconvenience.
於 2023 年 12 月住了 1 晚

10/10 優異

Tia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

6/10 一般

Milagros

伴侶同遊
讚好：職員與服務和住宿狀況
After a year of just being busy i was finally able to afford to bring my husband to a football game. Ive heard great places about the Chateau so i said why not? Check in was simple, done online. We get to our room and the jets on the bathtub done work. Ms. Lauren offered us another room. Which was amazing on her part. But all the rooms we went into none of the beds were made. Bummed out that we had to wait for the room to get cleaned out and linen to be put on. We were tired after a road trip. But so grateful for Ms. Lauren for going above and beyond to help us.
於 2023 年 12 月住了 1 晚

10/10 優異

Michael

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

6/10 一般

Janet

商務旅客
不滿：住宿狀況
Always enjoyable, just not fabulous!!!
We love the Château Avalon. It has the potential for being fabulous. However, I it seems every time we go that it’s a little less kept up such a beautiful place. The beds are super comfortable love the pillows. Due to the lack of hot water beautiful spa tub, however, the management graciously, gave us all night on them to make up. I would have rather enjoyed my time there. I need a make up line fortunately. We ordered a breakfast sandwich and coffee to be delivered in the room. It was on time. The coffee was delicious. Sandwiches were good but we didn’t receive anything extra such as salt and pepper may be a little butter would’ve been nice if, I don’t think the muffin was buttered. We would definitely stay OK because it’s such a beautiful place but it’s the little things attention to detail that turns a good state into a fabulous stay.
於 2023 年 12 月住了 1 晚

10/10 優異

Lekeyah

於 2023 年 12 月住了 1 晚

10/10 優異

Chad

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Roman Room
We enjoyed a wonderful stay in the Roman themed room! So comfortable and peaceful. Thank you.
於 2023 年 12 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

wilsie

於 2023 年 12 月住了 1 晚

10/10 優異

Joseph

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Michelle

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is our second time staying here for our anniversary, We like this room even better. Malaysisn Rain Forest
於 2023 年 12 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

2/10 很差

Alyssa

不滿：整潔度和職員與服務
My card was charged the wrong amount and it was a surprise because upon check in I wasn’t told of a charge. The room smelled like mildew
於 2023 年 11 月住了 1 晚

10/10 優異

sonia

於 2023 年 11 月住了 1 晚

6/10 一般

timothy

於 2023 年 11 月住了 1 晚

10/10 優異

Cary

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We really enjoyed our stay!
於 2023 年 11 月住了 2 晚

10/10 優異

Denessa

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was amazing and the room was great !!! I would love to stay once or twice a month just to get away from the chaos of life.
於 2023 年 11 月住了 1 晚

10/10 優異

Kenyeta

於 2023 年 11 月住了 1 晚

2/10 很差

Christy

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The room that we stayed in had tub/shower combo in the main area of the room. Carpet butted up to tub and it was next to a window. The wood on the window pane was saturated with peeling paint from moisture and there was visible black mold on the mounding. The rest of the room had broken and scratched furniture. Overall impression was that the room was not sanitary.
於 2023 年 11 月住了 2 晚

8/10 不錯

Ronnie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed in the castaway room had a amazing time
於 2023 年 11 月住了 1 晚

10/10 優異

Carlos

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place
於 2023 年 11 月住了 2 晚

8/10 不錯

Kenneth

讚好：整潔度、住宿狀況和客房舒適度
Bad coffee service
Everything was but when I called room service to tell them my coffee maker was broken and that I couldn't make coffee they told me to come to the lobby to get coffee when I got to the lobby the coffee was cold other then that over all great I believe they will correct that when people pay that kind of money they should get the service that's expected
於 2023 年 10 月住了 1 晚

8/10 不錯

Dennis (Lincoln)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
This place was ok, but the room we reserved isn’t what we got & we let them know & they said that Expedia was what caused the problem by overbooking the room so they let us see the other types of rooms they had left and let us pick one. That was nice but not the experience we hope to have or deal with.
於 2023 年 10 月住了 1 晚

10/10 優異

Mona

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The staff was friendly and respectful of your privacy. Thank you for the warm welcome.
於 2023 年 10 月住了 1 晚