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Reviews of Courtyard by Marriott Kansas City East/Blue Springs

3 out of 5
Courtyard by Marriott Kansas City East/Blue Springs
1500 Ne Coronado, Blue Springs, MO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 409 out of 670 reviews" "
Rating 8 - Good. 184 out of 670 reviews" "
Rating 6 - Okay. 45 out of 670 reviews" "
Rating 4 - Poor. 21 out of 670 reviews" "
Rating 2 - Terrible. 11 out of 670 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful room! The best part were the stone steps leading to an outside door for sure.
Stayed 2 nights in Apr 2024

8/10 Good

MARK

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish breakfast was included
Stayed 2 nights in Apr 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Dale

Liked: Property conditions & facilities
Very clean
Stayed 1 night in Feb 2024

10/10 Excellent

Rex

Travelled with family
Liked: Cleanliness
Very nice
Stayed 1 night in Jan 2024

10/10 Excellent

Greg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and comfortable. Staff was friendly and accommodating
Stayed 1 night in Jan 2024

6/10 Okay

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel was fine. My only complaint would be the paper thin walls. We could hear the conversations of the people in the room next to us who were talking at a normal volume.
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Travelled with family
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and you are close to a ton of food options. Rooms were very nice and clean!
Stayed 4 nights in Dec 2023

8/10 Good

Brandi

Travelled with family
Liked: Cleanliness, staff & service, amenities
The mattress isn’t the softest and the pillows could be better. The building is beautiful and the staff have been very friendly.
Stayed 2 nights in Dec 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good room
Room was nice, staff was friendly, pillows on the bed were awful.
Stayed 3 nights in Dec 2023

10/10 Excellent

Louise, Grand Junction

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Staff very friendly.
Stayed 1 night in Dec 2023

10/10 Excellent

angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows are the best! Nice pool area and hot tub. Rooms are clean and very nice! Friendly staff.
Stayed 1 night in Dec 2023

4/10 Poor

Michelle

Stayed 1 night in Dec 2023

10/10 Excellent

JOHN

Travelled with family, Travelled with partner
Liked: Amenities
Comfortable room. HUGH lobby area in which to hang out. Lots of folks enjoying the pool and exercise room. Pleasant staff.
Stayed 7 nights in Dec 2023

2/10 Terrible

Chelsea

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Checked multiple times about online and called about restaurant on the holiday's. Specifically booked here for availability to eat. Even upon check in. Carried our stuff upstairs and come back down to the kitchen closed up. Now Im sitting in an Applebees with my hungry kids waiting on food after I drove around for an hour trying to find a place open on Christmas. Very very disappointed.
Stayed 1 night in Dec 2023
Response from Angela on 28 Dec 2023
I'm so sorry to learn of your experience. I understand why this was so disappointing and I am terribly sorry that it happened. Your experience is below our standards and we will work to ensure this type of experience does not happen again. Thank you for sharing your feedback with us.

10/10 Excellent

Kimberly

Stayed 1 night in Dec 2023

8/10 Good

Darci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort
The hotel room itself was nice and fairly clean. The bed and pillows were terrible. There is a lot of all night noise from I-70 being so close.
Stayed 1 night in Dec 2023

10/10 Excellent

Pete

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kali

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super quick check in. Nice staff. Great good and bad options.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kimberly, Excelsior Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet. The bed has a spring mattress which wasn't excellent but was ok.
Stayed 1 night in Dec 2023

4/10 Poor

Andrea

Disliked: Staff & service
Alarm clock went off in the room next door in the middle of the night... for 30 minutes I tried to call down to the front desk, but my calls went unanswered. I had to find the phone number for the hotel and call from my cell in order to get someone to address the issue... so beware if you are a late arrival... you may not have front desk service! When I shared this with the front desk the next morning, they didn't seem to think it overly concerning... or offer compensation because of the disruption of our sleep. I was up most of the night after that incident. Unfortunately it was not a pleasant stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Stan

Stayed 2 nights in Nov 2023

8/10 Good

DeWayne

Liked: Cleanliness, staff & service
Bathroom is severely outdated
Stayed 1 night in Nov 2023

10/10 Excellent

Carol

Stayed 1 night in Nov 2023

6/10 Okay

Bridgette

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Gavin

Liked: Cleanliness
Stayed 1 night in Nov 2023

6/10 Okay

Micheal, Bowling Green

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice staff, snack market in the lobby
Stayed 3 nights in Nov 2023

10/10 Excellent

Gonzalo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant staff was very friendly!
Stayed 3 nights in Oct 2023

10/10 Excellent

AMANDA

Stayed 2 nights in Oct 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Oct 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

ALFRED

Stayed 1 night in Oct 2023

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Allison

Stayed 1 night in Sep 2023

10/10 Excellent

Deiedre

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Sep 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Balcony was an added bonus. I just wish there was free breakfast
Stayed 1 night in Sep 2023

10/10 Excellent

Brian

Travelled with family
Liked: Amenities
Clean, comfortable and convenient.
Stayed 1 night in Sep 2023

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good customer service..great staff
Stayed 4 nights in Sep 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks.
Stayed 1 night in Aug 2023

10/10 Excellent

Brian

Stayed 1 night in Aug 2023

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Angela Williams on 10 Aug 2023
Thank you for sharing!

8/10 Good

Angella

Liked: Cleanliness, staff & service, property conditions & facilities
The best part about this hotel is the breakfast bar - it has eggs, sausage, waffles and biscuit with gravy! Unfortunately our room was right next to the ice machine so it was loud every morning. But the room itself is clean and fine. The bathroom is incredibly small fyi. Staff is very friendly.
Stayed 3 nights in Jul 2023
Response from Angela Williams on 10 Aug 2023
Thank you for providing us with this feedback! We're happy to hear it was a great stay. Hope to welcome you back soon.

10/10 Excellent

Robert

Stayed 1 night in Aug 2023

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick overnight stay with family while visiting colleges. Great value and nice staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Desiree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Jul 2023