Completely solid hotel, but not necessarily “nice.” The vibe was that everything was just a little outdated and a bit worn down. It does everything it needs to do, but the Expedia listing definitely makes it look much nicer than it actually is!
Lily
2025 年 7 月入住 1 晚
4/10 很差
Martha
与家人及幼儿出行, 与家人出行, 与配偶出行
2025 年 7 月 14 日
不满意:住宿条件和设施,服务设施
The whole hotel was way too hot! Our room was unbearable.
Martha
2025 年 7 月入住 1 晚
8/10 还可以
Melissa
与家人出行
2025 年 7 月 14 日
满意:清洁度
Sad to see the fountain water feature was down.
Melissa
2025 年 7 月入住 1 晚
2/10 糟糕
Gary
与家人出行
2025 年 7 月 7 日
不满意:清洁度、服务设施、住宿条件和设施
I was in room 418! The tub has scratches that make the tub appear dirty! The tiles around the tub need cleaning! The chair in front area is broke down! When you sit down, you can’t get up! The carpet has snags! I’m a Hilton honors member and that stay was the worst! Sorry I was not able to photo!
Gary
2025 年 7 月入住 3 晚
10/10 超赞
Lakisha
与配偶出行
2025 年 7 月 6 日
满意:清洁度
My overall stay was wonderful and the hotel was a great place to stay.
Lakisha
2025 年 7 月入住 2 晚
6/10 一般
Wendy
与家人出行
2025 年 7 月 3 日
不满意:住宿条件和设施,服务设施
The place needs renovation. The bed was uncomfortable. I ended up sleeping on the couch. There was a weird smell. I rebooked my flight just so I could leave early. People at embassy didn’t care that I was leaving early and don’t offer refund for the time I did not stay.
Wendy
2025 年 6 月入住 2 晚
4/10 很差
Sandy
与家人出行
2025 年 7 月 2 日
满意:清洁度
不满意:住宿条件和设施
We needed an overnight stay close to the airport and have liked staying at an Embassy Suites. This is in a great location.
Sandy
2025 年 6 月入住 1 晚
2/10 糟糕
jason
与家人出行
2025 年 6 月 29 日
不满意:清洁度、员工和服务、住宿条件和设施
Why would a hotel hold a concert in the parking lot. Music was so loud no one could sleep!
They allowed it Friday and Saturday till past 1am
Horrible experience!
jason
2025 年 6 月入住 4 晚
10/10 超赞
Wesley
2025 年 6 月 27 日
Wesley
2025 年 6 月入住 4 晚
10/10 超赞
Casey
2025 年 6 月 26 日
Casey
2025 年 6 月入住 1 晚
8/10 还可以
Jake
2025 年 6 月 23 日
满意:清洁度、服务设施、住宿条件和设施
Jake
2025 年 6 月入住 3 晚
10/10 超赞
Tanya
2025 年 6 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Tanya
2025 年 6 月入住 1 晚
2/10 糟糕
Andrea
2025 年 6 月 22 日
不满意:清洁度、服务设施、住宿条件和设施
The attitude of the front desk staff and management was unprofessional. I asked for an early check in and was told the room would be ready at 1:00. Below you will see the dirty linen on the bed when I checked in at 4:00. Tub was not cleaned. The hotel stated on your website you could use cash for parking yet the hotel is cashless. The cook on Saturday prepared my eggs over easy with egg shells in the eggs. The free evening mixer consisted of potato chips, pretzels, celery and ranch dip one night and raw broccoli and carrots with ranch dip the next night. When did Embassy Suites fall so low? I paid 152.00 a night for $573.00 to include taxes. I should be refunded
Andrea
2025 年 6 月入住 3 晚
4/10 很差
Shannon
与家人及幼儿出行
2025 年 6 月 22 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This will be our last choice for a hotel if we ever need a shuttle to/from the airport, want a clean room with enough towels for our family or a working toilet in our room. The breakfast was good for adults but no sugary cereal options for kids. The staff was mostly unfriendly, saying I hate you to us at the front desk, maintenance showing up while we were still asleep to work on the toilet and making rude comments during breakfast.
Shannon
2025 年 6 月入住 1 晚
4/10 很差
Molly
2025 年 6 月 20 日
满意:清洁度
不满意:住宿条件和设施
Molly
2025 年 6 月入住 1 晚
8/10 还可以
Andie
2025 年 6 月 17 日
满意:员工和服务,清洁度
The property is older and in need of some repays and updating, but it was well priced and convenient.
Andie
2025 年 6 月入住 1 晚
10/10 超赞
Ryan
2025 年 6 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Nice
Ryan
2025 年 6 月入住 1 晚
4/10 很差
Mark
2025 年 6 月 15 日
不满意:清洁度
My bathroom was not clean. Toilet and tub had hair everywhere and not sanitized.
Mark
2025 年 6 月入住 1 晚
8/10 还可以
Linda
与家人出行
2025 年 6 月 14 日
满意:住宿条件和设施,清洁度
The $15 per day parking fee! If we return we will park on the street.
Linda
2025 年 6 月入住 2 晚
4/10 很差
MURL
2025 年 6 月 13 日
MURL
2025 年 6 月入住 1 晚
8/10 还可以
Austin
与家人出行
2025 年 6 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property location is within minutes of the airport. If you have transportation there are many options for food and entertainment. All with great customer service. The hotel room was clean and prepped well. The area outside itself is beautiful. Deer, rabbits, and other animals to watch when relaxing outside. The immediate area doesn’t offer much for someone without a vehicle. Aside from the front counter, most employees didn’t have answers without speaking with a manager first. The staff for the serving area seemed quite timid in customer relations and mostly redirected questions to management. Unlike the old days, aside from the two pods two creamers and two sugars, coffee is not available outside your room. There is no longer a 24hr coffee station for night owls are late arrivals. Coffee was at one time a staple item in hotels for customers convenience.
Austin
2025 年 6 月入住 2 晚
10/10 超赞
Vella
2025 年 6 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
Easy access from I29
Vella
2025 年 6 月入住 1 晚
10/10 超赞
Amr
2025 年 6 月 6 日
Amr
2025 年 5 月入住 2 晚
10/10 超赞
Patricia,Edinburg
与配偶出行
2025 年 6 月 4 日
满意:清洁度、服务设施、住宿条件和设施
Clean and great A/C
Patricia
2025 年 5 月入住 1 晚
10/10 超赞
Carmen
与配偶出行, 商务旅客
2025 年 6 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in girl was rude Her replacement Kevin was great.