The hotel was currently under renovation, and the hotel staff gave us a room where workers were working, and the key didn't work for the 1st room, and then the room was not rentable. Had to go back to the front desk where staff gave us a different room, but that phone didn't work, nor was there a window curtain put on. Went back to the front desk since the phone wasn't working, didn't find another room, or they were not interested in moving us, as the front desk staff were too lazy to get out of their chair to serve the guests. Slept the whole night with lights coming from the window. Also, the bathroom tub was not draining, and it was dirty, which is not an IHG standard.