Thank you for taking time to share your experience and we have noted your comments and talked with the head department who concerned to improve their service.
Thank you for being our guests and looking forwards to have you with us again soon.
6/10 一般
Lee
2018年10月14日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Not recommended for Asian guests
The F&B staff demonstrated unfriendly attitude against Asian guests like a lack of basic greeting and respect.
酒店餐廳職員見到西方人奶鞋底今濟,但見到華人,當你透明又不打招呼,食完的碟又唔幫手收,仲要比面色你睇,但隔離嗰台美國人就完全相反,第一次喺泰國旅行有咁嘅經歷。
酒店附近類似一個俄羅斯人的小社區,對華人不太友善。
唯一值得讚嘅係風景。
Lee
於 2018 年 10 月住了 5 晚
Ling Ling 於 2018年10月31日的回應
Dear Lee
We are sorry to hear that the F&B staff demonstrated unfriendly attitude against Asian Guests. We have many Asian people especially Chinese and Thai stay in the hotel and all staff is Thai ,why we have to against Asian Guests. We have noted your comment and have talked with our management and staff how to to do better.
Please accept our apologies once again.
pros:
1) excellent location - it is located on the main street with many restaurants, massage places and stores around
cons:
1) people smoke everywhere, pool and balcony - imagine you are enjoying the sun and sea breeze but it always comes along with the smell of cigarette. I booked the non-smoking room on the 3rd floor but the smell of cigarette is still everywhere. Plus many residents smoke by the pool which I have no way to go but go back to my room. Strongly suggest the hotel to segregate smoking and non-smoking area so everyone can have a pleasant stay in the hotel.
2) the temperature of the air con and the shower are not stable but still acceptable
I don't beleive it can be rating as 4 star. At first night, no hot water supply while I want to have a shower. I called an officer and I'm waiting for 30 miniutes for an officer to fix it. After this day, basically there is unstable hot water supply. Besides, there have not very good sound insulation facilities, I heard the beep sound which is come from the safebox when we insert the password. And I also heard someone chatted. I think this problem because there has another one door inside the room. I think this door is used for access to next room.
Near the Karon beach and convenient location.
Local tour and motorbike rental store, currency exchange store, convenient store and Thai restaurants are just located next to the Hotel. Cheap and good Thai message at pool side with only 400 baht for 50-60 min.
Highly recommended to make reservation in advance for the hotel SPA. No chance to try the hotel SPA as it was fully booked at the day and the next day in my accommodation period.
Location is the selling point of this hotel. It is just several steps to the beach. Also it is very easy to find a restaurant near the hotel. One of the disappointing thing is that the hotel did not provide free WiFi. Moreover, the room looked old. It seems the hotel has not renewed for a very long time.
Johnny Chan
10/10 優異
Akio
家人同遊
2024年4月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
ビーチフロントでこじんまりしていて、カロンにもクタにも歩いていけて問題なし
朝食ブッフェも良い
Akio
於 2024 年 4 月住了 3 晚
8/10 不錯
Lisa (Hong Kong)
伴侶同遊
2024年4月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
A quiet oasis in busy Phuket. Had an excellent Swedish massage in the spa. Proximity to the beach was great, pool area was nice. Enjoyed the Asian breakfasts.
Lisa
於 2024 年 3 月住了 7 晚
Joy Asst.FOM 於 2024年4月2日的回應
Dear Lisa,Thank you very much for a great review of our hotel especially to location, pool breakfast. And we glade to know that you enjoy stayed our hotel. Look forward to welcoming you again soon.Yours Sincerely,BRKR Team
8/10 不錯
Georgia
家人同遊
2024年3月22日
讚好:整潔度、職員與服務和住宿狀況
Situated beachfront at the quiet end of Karon Beach. Shopping and restaurants steps away.
Georgia
於 2024 年 3 月住了 5 晚
Joy Asst.FOM 於 2024年3月22日的回應
Dear Georgia,Thank you for the great review of our hotel! We are happy to know that you enjoyed your stay in overall here especially our location. Hope to see you again very soon. Thank you for being our guests.Sincerely,BRKR Team
10/10 優異
Rene
家人同遊
2024年2月20日
讚好:住宿狀況
Loved being right on the beach! Clean rooms, great location.
Rene
於 2024 年 2 月住了 4 晚
Joy Asst.FOM 於 2024年2月21日的回應
Dear Rene,Thank you for your great review of our hotel. We glad to hear that you enjoyed your stay with us.Hope to see you again soon.Yours Sincerely,BRKR Team
10/10 優異
Takuto
2024年2月4日
讚好:整潔度、職員與服務和住宿狀況
Takuto
於 2023 年 11 月住了 3 晚
Joy Asst.FOM 於 2024年2月6日的回應
Dear Takuto,Thank you very much for a great review of our hotel. And we glade to know that you enjoy stayed our hotel. Look forward to welcoming you back again soon.Yours Sincerely,BRKR Team
10/10 優異
Sarah Katherine
2024年1月18日
We had a wonderful holiday here. Right on the beach, lovely staff and the hotel and pool areas were beautifully clean
Sarah Katherine
於 2024 年 1 月住了 10 晚
Joy Asst.FOM 於 2024年1月18日的回應
Dear Sarah,Thank you very much for your great review of hotel and staff. We're glad you enjoyed your stay with us. We look forward to welcoming you back to our hotel soon.Your sincerely,BRKR Team
8/10 不錯
mike
伴侶同遊
2024年1月17日
讚好:整潔度
Great location on the beach good sea access. Swimming pool area...too narrow.. and sun lounger access limited. Great though to have sun loungers in ground floor rooms. Lobby and furnishing generally dated and ratan seating in restaurant.
mike
於 2024 年 1 月住了 4 晚
Joy Asst.FOM 於 2024年1月17日的回應
Dear Mike,Thank you for your great review of our hotel. And we sincerely apologize for the inconvenient about swimming pool and sun lounger. We have noted all your comment that points us toward improving our service. Thank you for being our guest and look forward to welcoming you again soonYour sincerely,BRKR Team
10/10 優異
Alan
2024年1月11日
Alan
於 2023 年 12 月住了 3 晚
Brkr Team 於 2024年1月13日的回應
Dear AlanThank you very much for your great feedback. We are glad to know that you enjoyed staying at our hotel in overalls. thank you for being our guests. Hope to see you again.Yours sincerely,
10/10 優異
Corinne
家人同遊, 伴侶同遊
2024年1月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Resort was right on the beach but tucked into a corner making it especially nice! Room and bed was comfortable. Loved that the beach was not super crowded.
Corinne
於 2024 年 1 月住了 2 晚
Joy Asst.FOM 於 2024年1月11日的回應
Dear Corinne,Thank you very much for a great review of our hotel. And we glade to know that you enjoy stayed our hotel. Look forward to welcoming you again soon.Your Sincerely,BRKR Team
8/10 不錯
Marcel (Eglisau)
2024年1月4日
讚好:整潔度、設施服務和住宿狀況
Marcel
於 2023 年 12 月住了 4 晚
Joy Asst.FOM 於 2024年1月9日的回應
Dear Marcel,Thank you very much for a great review of our hotel. And we glade to know that you enjoy stayed our hotel. Look forward to welcoming you again soon.Yours sincerely, BRKR Team
10/10 優異
YASUO
家人同遊
2023年12月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I had a good time
YASUO
於 2023 年 12 月住了 3 晚
Joy Asst.FOM 於 2023年12月20日的回應
Dear Yasuo,Thank you very much for a great review of our hotel. And we glade to know that you enjoy stayed our hotel. Look forward to welcoming you again soon.Your Sincerely,BRKR Team
10/10 優異
Nicholas
伴侶同遊
2023年12月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nicholas
於 2023 年 12 月住了 4 晚
Joy Asst.FOM 於 2023年12月13日的回應
Dear Nicholas,Thank you very much for a great review of our hotel. And we glade to know that you enjoy stayed our hotel. Look forward to welcoming you again soon.Sincerely,BRKR Team
10/10 優異
真實旅客
伴侶同遊
2023年12月4日
讚好:職員與服務、設施服務和住宿狀況
Klasse. Gerne wieder
真實旅客
於 2023 年 11 月住了 13 晚
Joy Asst.FOM 於 2023年12月7日的回應
Dear Thomas, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, BRKR Team
10/10 優異
Jessica (sonoma)
家人同遊
2023年11月23日
讚好:職員與服務和住宿狀況
We had a lovely stay at Beyond Karon. The resort is situated right on the beach and is in the perfect spot at the end of Karon Beach so it’s a little less crowded and everything is walkable. The staff was kind and attentive. The food and room were great too. We will definitely go back!
Jessica
於 2023 年 11 月住了 7 晚
Joy Asst.FOM 於 2023年11月24日的回應
Thank you very much for your feedback. We are glad to know that you enjoyed. Thank you for being our guests. Look forward to welcoming both of you again. Yours sincerely, BRKR Team
8/10 不錯
Samuel
2023年11月19日
讚好:整潔度、職員與服務和住宿狀況
Samuel
於 2023 年 11 月住了 6 晚
BRKR Team 於 2023年11月21日的回應
Dear Samuelthank you very much for your nice rating. Thank you for being our guests. Hope to see you again.Yours sincerely,
10/10 優異
JEFF
2023年11月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
All in all it was nice lobby staff great maids wonderful morning breakfast manager rude I would give him 0 stars all else 10
JEFF
於 2023 年 11 月住了 6 晚
lingling 於 2023年11月17日的回應
Dear JeffThank you very much for your nice rating and feedback. Thank you for being our guests. Hope to see you again.
8/10 不錯
Mirko
伴侶同遊
2023年11月11日
讚好:整潔度、職員與服務和設施服務
Wunderbare Lage direkt am Ende des Strandes von Karon. Die Zimmer sind alle zum Strand raus und deshalb sehr ruhig. Vorne raus liegt das Hotel direkt an der viel befahrenen Straße, Supermarkt, etliche Restaurants und ein Bankautomat sind direkt nebenan.
Mirko
於 2023 年 11 月住了 5 晚
BRKR Team 於 2023年11月11日的回應
Dear MirkoThank you very much for your feedback. We are happy to know that you enjoyed stay at our hotel. Thank you for being our guests. Hope to see you again.Yours sincerley,
10/10 優異
Peter
伴侶同遊
2023年11月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Thoroughly enjoyed our stay at Beyond Karon.
It is ideally situated at the end on Karon beach with lovely views.
The hotel is quiet and relaxing.
A short walk to the sea, but with a lovely pool complex.
Good sunbeds which were easy to obtain without having to put towels down when we were there
Breakfast good, pool bar good and reasonably priced. Restaurant for lunch had a good selection, the food we had was lovely and again reasonably priced.
We had a sea view room top/3rd floor room, which was excellent. Massive v.confortable bed.
Resort very clean and staff very hospitable as are all Thai people.
Thoroughly recommend
Peter
於 2023 年 11 月住了 3 晚
lingling 於 2023年11月8日的回應
Dear PeterThank you very much for your great feedback. We are happy to know that yu enjoy stayed at our hotel inoveralls. thank you for our guests and your recomandation for the others. Hope to see you again.Yours sincerely,