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布吉蘭花度假村及 SPA (SHA Extra Plus 認證)的評價

4 out of 5
布吉蘭花度假村及 SPA (SHA Extra Plus 認證)
34 Luangphochuan Road, Muang District, Karon, Phuket

評價

7.4

不錯

10 分評分，優異；387 則評價中有 84 則" "
8 分評分，不錯；387 則評價中有 168 則" "
6 分評分，一般；387 則評價中有 81 則" "
4 分評分，欠佳；387 則評價中有 40 則" "
2 分評分，很差；387 則評價中有 14 則" "

7.4/10 

整潔度

7.6/10 

職員與服務

7.6/10 

設施服務

6.8/10 

住宿狀況

7.0/10 

環保程度

評價

8/10 不錯

Eva

家人同遊
讚好：整潔度、職員與服務和設施服務
Children like the slides and swimming pool a lot. Room is very dated but clean. Food choice in buffet breakfast is not a lot but enough. Staff are welcoming and friendly. Easy access to beach but beach is not fit for swimming (big wave) when I went.
於 2023 年 7 月住了 2 晚
Nancy 於 2023年8月2日的回應
Dear EvaThank you for sending us your nice review. We are glad that you are satisfied in overall with our hotel, especially our swimming pool with the slides and our friendly staff who make you comfortable stay.Thank you for being our guest and looking forward to welcoming you again in the future.Best regardsNancy & The PORS Team.

8/10 不錯

LO SIU

於 2023 年 7 月住了 5 晚
Nancy 於 2023年8月15日的回應
Dear Lo SiuThank you for your nice rating for Phuket Orchid Resort & spa. We hope to have you back again for your next holiday in Phuket.Best regardsNancy & The PORS Team.

4/10 欠佳

Kin Man

家人同遊
We haven't check in for two nights because we miss the flight to phuket!
Nancy 於 2023年1月3日的回應
Dear Kin ManThank you for staying with Phuket orchid Resort & SpaWe hope to welcome you back again in the future.Best regards Nancy & PORS Team

4/10 欠佳

Kin Man

親子同遊
We haven't check in for two nights because we have miss the flight !
於 2022 年 12 月住了 1 晚
Nancy 於 2023年1月3日的回應
Dear Kin ManThank you for staying with Phuket Orchid Resort & Spa.We hope to welcome you back again in the future.Best regardsNancy & PORS Team.

10/10 優異

Yip See

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 2 晚

4/10 欠佳

yuju

不滿：整潔度、住宿狀況和客房舒適度
酒店旧，环境一般，房间有味道，房间配套差
於 2019 年 7 月住了 5 晚
A.J 於 2019年7月16日的回應
Dear yuju, Many thanks for your review and sincerely apologise if the hotel didn't live up your expectations. Sincerely, Amnat J/GM & The POR Team

10/10 優異

Lau

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
the swimming pools are very nice. the kids love it very much! although the hotel is a bit old, overall is good. our kids played at the swimming pools everyday and it's a hotel recommended for family with kids.
於 2019 年 5 月住了 4 晚
A.J 於 2019年5月22日的回應
Many thanks for your positive feedback and giving us a top score. Glad to hear that you enjoyed to stay with us. We hope to have you back again soon. Sincerely, Amnat J/GM & The POR Team

8/10 不錯

Jacky

讚好：客房舒適度
小朋友的天堂
酒店整體較舊 , 有停車場方便自駕人士 , 附近有消費購物的地方 . 房間整齊 , 但是有很多螞蟻 , 浴室水壓不足 , 時凍時熱 . 酒店不提供 wifi 服務 . 食早餐的地方沒有冷氣 , 相對較熱 . 泳池很大及有大型滑水梯 , 很適合小朋友 .
於 2019 年 4 月住了 2 晚

10/10 優異

ZAIFU

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常适合带小朋友的酒店
非常适合带小朋友一起，酒店有适合所有年龄段小朋友的泳池，俄罗斯人中国人最多
於 2019 年 4 月住了 4 晚
A.J 於 2019年5月22日的回應
敬爱的顾客， 感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快，并十分期待您的再次光临。 祝好，

4/10 欠佳

真實旅客

不滿：職員與服務、住宿狀況和客房舒適度
有待改善
酒店停車場距離大堂很遠亦很難找，我們在大堂門口停車放下行李，職員便幫我們取走行李，當我辦好入住手續後，我與丈夫正想同職員一同取房，但職員要我丈夫立即將車停泊到車塲以免阻塞，我們只好分道而行，但這酒店很大，有數座建築，只得一個房號，對一位第一次入住的客人其實是很難找的。 浴室水壓極差，不僅是花哂，連座廁亦一樣。 房間大門是用鎖鑰的，大門門較不妥貼，要很大力才可關上，於是便會發出嘭門聲，基本上每個房門也是，晚上實在太吵了，給驚醒很多次。 冷氣亦奇怪，每當自動感應需加大製冷時，便會shit的一聲，是很大聲的，我與丈大常被這聲響嚇醒，基本上在這裹三晚，睡眠品質都很差！
於 2019 年 3 月住了 3 晚
A.J 於 2019年3月20日的回應
敬爱的顾客， 感谢您花时间分享您的住宿体验。我们希望能够在不久的将来欢迎您的再次光临！ 祝好，

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
极不推荐
蚊子巨多，一晚上都被蚊子咬，根本没睡好。房间吵闹，像90年代初的宿舍，酒店设施老旧，房间产品少，服务设备少，性价比极低。
於 2019 年 2 月住了 1 晚
A.J 於 2019年2月14日的回應
敬爱的顾客， 感谢您花时间分享您的经历。虽然我们希望能够给您更好的住宿体验，但您的评论对我们学习并改进我们的服务非常重要。我们虽然致力于为顾客提供好的住宿体验，但很显然我们的服务仍然存在缺失，且不能使您满意。如果您愿意给我们一个机会来赢回您的信任，我可以向您保证我们将会尽全力让您获得最佳的酒店住宿体验，并使您再次喜欢我们的酒店。 祝好，

8/10 不錯

YIP MING

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 2 晚
AJ 於 2018年12月21日的回應
Dear Yip Ming, Many thanks for your feedback with 4 of 5.

8/10 不錯

yuk wo gary

不滿：整潔度
泳池非常好的酒店
酒店位置是好的，泳池也是非常好的!小朋友玩得好開心! 早餐是好的! 但房間就好舊，唔乾淨!總括都是好的!
於 2018 年 8 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 6 晚

8/10 不錯

Shiu (HK)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good slides but rusty Sleep with mosquito
A lot of good restaurants nearby as well as Dino mini golf. Kids enjoy the slides very much however the staircases are rusty and the hotel must pay attention to it to ensure it is safe to sustain. The room is clean however you should get ready to be kissed and sleep with mosquitos through the night in your room.
於 2018 年 7 月住了 2 晚

8/10 不錯

KingYuen

讚好：住宿狀況和客房舒適度
於 2017 年 12 月住了 4 晚

2/10 很差

SIU MING

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 11 月住了 3 晚

2/10 很差

SIU MING

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
酒店舊, 早餐差, 質素差的酒店
預訂三人房, 後只給我一張雙人床和加床, 酒店表示無房,要求我暫住先, 後一直無跟進, 酒店舊, 早餐差, 質素差的酒店......一個字.......差差差差差差
於 2017 年 11 月住了 3 晚

6/10 一般

Pat (HK)

Good family resort with attractive package
Nice hotel and room served with variety of good breakfast. Good fun for children/teens at the pools with cyclonic slides & river-flow pools. Parents can enjoy the poolside drinks at nearby pools, sunbath and Thai massage. Needless to say its close location to the beautiful Koran beach just a short distance walk. Enjoy your coconut dinks at the beach! Good recommendation for family resort if you don't mind too many Chinese and Russian tours actually not a big problem.
於 2017 年 8 月住了 3 晚

8/10 不錯

Hok Chung

8/10 不錯

Kwok Wai (香港)

讚好：職員與服務
不錯的游泳設施
房間、服務及早餐，都可以。我最喜歡這裡的，是它的游泳設施及那條滑水梯，滑下的速度很快。酒店附近有小量食肆及商店。

6/10 一般

Lei Man Vai

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

J (HK)

5分鐘到海灘,泳池不錯, 周邊環境方便
泳池很大, 餐廳附近裝修, 早餐選擇少. 職員有禮, 我父母多要求也有禮處理,不錯! 以這價格是很不錯了.

4/10 欠佳

zhe

不滿：職員與服務、住宿狀況和客房舒適度
可惜了，酒店客房设施太陈旧，唉。

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
房間好大,我們一家三口入住,員工為我們準備了一張雙人床和一張單人床,好貼心呢!泳池超正,絕對適合有小朋友的家庭入口!

8/10 不錯

SoPing (香港)

讚好：整潔度、住宿狀況和客房舒適度
距離海灘一分鐘的渡假村
地點方便，環境很好，我們的房間5417向泳池很好，很多旅客游泳，有兒童泳池，是小朋友的樂園啊，早餐頗豐富，我們淡季去不超過港幣300，非常便宜還包早餐，附近的店很冷清，很少遊客，搭篤篤去巴東400泰銖，無講價。

6/10 一般

Cheuk Hei (hong kong)

不滿：住宿狀況和客房舒適度
一間近海灘和商店的古舊酒店
裝修和樣式是80-90年代，只是用油漆番新過牆和門；晚上酒店內小路上沒有開燈，感覺好驚；本人只覺得早餐和泳池可以，以這個價錢，一定不會再到這酒店住。

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
wii come again
Old structure. big room. Nice swimming pool. convenient location. Smiling staff. Will come again.

8/10 不錯

宇 (布吉)

讚好：整潔度和客房舒適度
酒會的大佛頭泳池很有特色
一家大小游泳消閑確一流

8/10 不錯

KS (hong kong)

讚好：整潔度、住宿狀況和客房舒適度
酒店泳池很有特色
酒店位置不錯 近海灘和食肆 值得一提是酒店泳池很有特色 房間也很舒適 房價合理

10/10 優異

Angie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff at the resort are absolutely fantastic. So lovely
於 2024 年 4 月住了 7 晚
Nancy 於 2024年4月15日的回應
Dear AngieThank you for visiting Phuket Orchis Resort & Spa for your recent holiday. We are so glad that you are satisfied with your stay, especially with the hotel staff.Many thanks for being our guest and we are looking forward to welcoming you again in the future.Best regards,Nancy & The PORS Team,

10/10 優異

Amie

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I love this hotel. But I think they need more food options for lunch and dinner
於 2024 年 2 月住了 10 晚
Nancy 於 2024年3月13日的回應
Dear AmieThank you for visiting us and taking time to sending us your comments. It was very nice to hear that you loved Phuket Orchid Resort & Spa.Regarding your comment about the food, we have noted for our further improvement. Thank you once again for being our guest and our team looking forward to welcoming you back soon. Best regards,Nancy & PORS Team.

6/10 一般

Amie

家人同遊
讚好：職員與服務
不滿：住宿狀況
The staff are amazing. But the hotel needs to be updated asap, very old an run down also bathroom were not very nice and clean in rooms.
於 2024 年 2 月住了 7 晚
Nancy 於 2024年3月7日的回應
Dear AmieThank you for visiting us and sending us your comment. We must apologize for the room that did not meet up with your expectations. We will definitely close our hotel from 22 April to 15 October 2024 for full renovation. We hope to have you back again in the future.Best regards,Nancy & PORS Team.

8/10 不錯

sonoka

讚好：職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Nancy 於 2024年2月29日的回應
Dear SonokaThank you for staying with Phuket Orchid Resort & Spa and giving us nice rating.We hope to welcome you back again in the future.Best regardsPORS Team.

6/10 一般

René

親子同遊
讚好：整潔度、職員與服務和設施服務
Et ok hotel, beliggende 3 min gang for hotellet. Et rigtigt familiehotel….med masser af underholdning til børnene. En hotel som har lidt år bag sig. Personaler var søde og altid hjælpsomme.
於 2024 年 2 月住了 5 晚
Nancy 於 2024年2月17日的回應
Dear ReneThank you for choosing Phuket Orchid Resort & Spa for your recent stay. We appreciated your kind word that our staff are lovely and helpful.We will definitely renovate our hotel for the coming this green season.Thank you once again for being our guest and looking forward to welcoming you back in the future.Best regards,Nancy & PORS Team.

8/10 不錯

Peter

讚好：整潔度、職員與服務和設施服務
Noisy room, little outdated
於 2024 年 2 月住了 5 晚
Nancy 於 2024年2月12日的回應
Dear PeterThank you for staying with Phuket Orchid Resort & Spa. We must apologize for any inconvenience caused to you during your stay.We will definitely renovate our hotel for the coming this green season.Thank you for being our guests and looking forward to welcoming you back again in the future.Best regardsPORS Team.

10/10 優異

Marc

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff are very friendly and helpful. The complimentary breakfast buffet has a great selection. The place is close to the beach restaurants and shopping. The pool and water slides are a hit with the kids. Will definitely come back again.
於 2024 年 1 月住了 4 晚
Nancy 於 2024年2月4日的回應
Dera MarcThank you for your great reviews for Phuket Orchid Resort & Spa. We are so glad that you enjoyed your stay with us, especially with our friendly staff and the swimming pool with the water slides.We appreciated that you will be back to stay with us again.Thank you for being our guests and looking forward to welcoming you back again in the future.Best regardsNancy & The PORS Team.

10/10 優異

Marlene

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff the pools especially the slides I was there with my grandchildren were amazing the staff go out of their way to make sure everything is perfect would go back again
於 2024 年 1 月住了 6 晚
Nancy 於 2024年1月30日的回應
Dear MarleneThank you for sending us your feedback during your stay with us, we are so happy to know that you enjoyed your stay with us, especially the staff at swimming pool! we will definitely let them know.Thank you once for being our guest and looking forward to welcome you back again in the near future.Best regardsPhuket Orchid Resort Team.

10/10 優異

Brian

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 12 晚
Nancy 於 2024年1月20日的回應
Dear BrianThank you for staying with Phuket Orchid Resort & Spa and giving us top rating.We hope to welcome you back again in the future.Best regards,Nancy & The PORS Team.

10/10 優異

John

於 2024 年 1 月住了 2 晚
Nancy 於 2024年1月30日的回應
Dear JohnThank you very much for staying with Phuket Orchid Resort & Spa and giving us top rating. We hope to welcome you back again in the future.Best RegardsPhuket Orchid Resort Team

2/10 很差

Hector

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
My wife’s gold neckless was stolen in the room, we asked in reception if by chance has been reported as missing items, also today checking my wife discovered her jeans shorts also was missing. This is terrible, don’t advice to stay here.
於 2023 年 12 月住了 4 晚
Nancy 於 2024年1月5日的回應
Dear Hector Thank you for staying with Phuket Orchid Resort & Spa. We are very to inform you that we checked with lost & found and every point in the room and also in the safety box, unfortunately we did not find your neckless as your mentioned. Many times, the guests forget the valuables things in the room, our staff always give its back to the guests. We must apologize once again.Best regardsNancy & The PORS Team.

10/10 優異

Keisuke

讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to the beach, restaurants, shopping, etc.
於 2023 年 12 月住了 8 晚
Nancy 於 2024年1月5日的回應
Dear KeisukeThank you for staying with Phuket Orchid Resort & Spa for your recent holiday. We are glad that you enjoyed your stay with us in overall.We look forward to hosting you again in the future.Best regardsNancy & The PORS Team.

10/10 優異

Cecilie

於 2023 年 12 月住了 16 晚
Nancy 於 2024年2月4日的回應
Dear CecilieThank you for staying with Phuket Orchid Resort & Spa and giving us the top rating. We hope to welcome you back again in the future.Best regards,Nancy & The PORS Team.

6/10 一般

Woon Chieh Daniel

讚好：職員與服務和設施服務
於 2023 年 12 月住了 3 晚
Nancy 於 2023年12月21日的回應
Dear Woon Chien Thank you for choosing Phuket Orchid Resort & Spa for your recent holiday.We hope to welcome you back again in the future.Best regardsNancy & The PORS Team.

4/10 欠佳

Andrea

於 2023 年 12 月住了 8 晚
Nancy 於 2023年12月18日的回應
Dear AndreaThank you for staying with us at Phuket Orchid Resort & Spa. We must apologize for any inconvenience caused to you during your stay. It would be good if you let us know during your stay with us, so that we can solve the problem to make you more comfortable stay.We hope to have a chance to welcome you back again in the future.Best regardsNancy & PORS Team.

10/10 優異

Tommi

於 2023 年 11 月住了 27 晚
Nancy 於 2023年12月14日的回應
Dear TommiThank you for staying with Phuket Orchid Resort & Spa and top rating for us.We hope to welcome you back again in the future.Best regards,Nancy & The PORS Team.

10/10 優異

Jonna

於 2023 年 11 月住了 13 晚
Nancy 於 2023年12月21日的回應
Dear JonnaThank you for staying with Phuket Orchid Resort & Spa and top rating for us.We hope to welcome you back again in the future.With best regardsPORS Team

4/10 欠佳

MOTONOBU

親子同遊
不滿：職員與服務和設施服務
ロビーの案内が不親切 室内の家具調度品が汚い シャワールームが汚い
於 2023 年 11 月住了 3 晚
Nancy 於 2024年1月2日的回應
Dear MotonobuThank you for staying with Phuket Orchid Resort & Spa for your recent holiday. We must apologize for any inconvenience caused to you during your stay. We have noted your comments for our improvement, and we will definitely renovate our hotel for the coming next green season.We hope that we can have a chance to welcome you back again in the future.Best regards,Nancy & Phuket Orchid Resort Team

8/10 不錯

Rebecca

讚好：整潔度和職員與服務
於 2023 年 11 月住了 8 晚
Nancy 於 2023年11月16日的回應
Drear RebeccaThank you for staying with us at Phuket Orchid Resort & Spa. We hope to welcome you back again in the future.Best regardsNancy & The PORS Team.

8/10 不錯

Katherine Van

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property's situated in perfect location Beautiful Beach down the road 2mins walk Mostly Clean and well cared for
於 2023 年 10 月住了 11 晚
Nancy 於 2023年11月7日的回應
Dear Katherine VanThank you for sharing your good comments during your stay at Phuket Orchid Resort & Spa. We are glad that you are satisfied with your stay, especially with our perfect location.Thank you once again for being our guests and looking forward to welcoming you back again in the future.Best regardsNancy & The PORS Team.