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"Clean room and friendly staff. Lots of convenient stores and eateries around. Convenient store is attached on the ground floor of the hotel. Easily access to the JR station. There is a department store behind the hotel. Everything is perfect. "

"There is nothing around the hotel. You need to walk to the station which takes around 8-10 minutes for convenience stores and restaurants. Not convenient for travellers."

"Staff were very friendly and knowledgeable. Breakfast buffet was excellent, although only regular coffee was available. Room service provided by the attached restaurant was delicious and reasonably priced. Handicapped access needs work. Steps only available at front entrance, no ramp. Highly recommend."

"Friendly staff, comfortable, clean room, good breakfast."

"Wonderful staff, delicious breakfast, clean rooms, solid wifi, perfect location right next to Shin Shirakawa station"

"Staff was great… room wise could do some improvement as it feels rundown. Toilet was small. When check in and gone to the said level the lights on the floor were off… had to turn on our mobile phone lights to get to the our room."

"Breakfast delicious and staff are friendly."

"Great accommodation "

"Easy to park. Clean room. Looks small from outside but it’s actually spacious in the inside. The best part is the affordable price. Hotel R9 is the best!"